At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
The Patient Access Specialist, Outpatient Lab & Radiology reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Hours
Responsibilities:
Communication and Collaboration:
Technology:
Efficiency, Process Improvement, and Business Growth:
EOE including Disabled and Veterans.
Required:
Preferred:
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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At Northwestern Medicine, the role of Patient Access Specialist, Lab PT Mid-days is an exciting opportunity to be part of a dedicated team that truly puts patients first. You'll work in our Outpatient Lab and Radiology department, which reflects our core values as a leader in the healthcare sector. As a specialist, your main focus will be to provide exceptional customer service to patients, ensuring they receive a warm welcome and all the information they need for their healthcare journey. You’ll be the friendly voice answering questions, handling appointment scheduling, and maintaining patient confidentiality in line with HIPAA regulations. Collaborating with various departmental teams, you will work seamlessly to direct patients and ensure their visits are smooth and hassle-free. The position is part-time with a focus on the mid-day shift, providing flexibility while fulfilling the essential task of connecting patients with the care they need. By adhering to high standards of customer service and the organization's Code of Ethics, you will play a critical role in creating a supportive environment that not only meets patient needs but also enhances their overall experience with Northwestern Medicine. With benefits that underscore our commitment to healthcare professionals, including tuition reimbursement and competitive retirement plans, we ensure you’ll have the support needed to thrive in this important role. If you’re enthusiastic about making a difference in healthcare and being part of a team dedicated to bettering patient experiences, we’d love for you to apply!
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...
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