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Patient Safety Technician - Delnor Resource Team Part Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The schedule for this position is three 8-hour shifts 7a - 3:30p per week with every other weekend (Saturday and Sunday) required.

The Patient Safety Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

RESPONSIBILITIES:

  • Remains at bedside of assigned patient at all times unless relieved by an appropriate staff member.
  • Provides calming and reorienting conversation with patient in cases of patient’s agitation or confusion.
  • Identifies and removes hazards from the patient and patient's environment, and reports as appropriate.
  • May assist patient with performing activities of daily living, as delegated by supervising RN, including ambulating, toileting, assisting with bed making, positioning.
  • Provides continuous safety observation via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate.
  • Remotely monitors multiple patients via continuous video monitoring. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate.

Qualifications

Required:

  • High School Diploma or equivalent
  • Basic Life Support (BLS) certification within 90 days of hire
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About Patient Safety Technician - Delnor Resource Team Part Time Days, Northwestern Memorial Healthcare

Join the compassionate team at Northwestern Medicine as a Patient Safety Technician on the Delnor Resource Team! In this rewarding part-time position, you will work three 8-hour shifts on days, including every other weekend, playing a pivotal role in enhancing patient care. Your days will be filled with meaningful patient interactions, where you will remain at the bedside of assigned patients, providing calming reassurance and support. You'll help create a safe and comfortable environment by identifying potential hazards and assisting patients with activities of daily living, all while closely monitoring their emotional and physical well-being. Your keen observations and effective communication will ensure that patients at risk remain safe and supported. Northwestern Medicine is proud to invest in its employees through exceptional benefits, including tuition reimbursement and 401(k) matching. This is more than just a job; it's an opportunity to be part of a healthcare system that truly values every team member and is committed to making a difference. Ready to join our quest for better healthcare? We’d love to hear from you!

Frequently Asked Questions (FAQs) for Patient Safety Technician - Delnor Resource Team Part Time Days Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Safety Technician at Northwestern Medicine?

As a Patient Safety Technician at Northwestern Medicine, your primary responsibility is to ensure the safety and well-being of patients. This includes remaining by the bedside of assigned patients, providing comforting conversations, identifying and eliminating hazards in the patient environment, and assisting with daily living activities as directed by a supervising RN. You’ll also engage in continuous video monitoring of patients who are at high risk of injury, offering redirection to prevent harmful behavior and summoning staff support when necessary.

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What qualifications are needed to become a Patient Safety Technician at Northwestern Medicine?

To qualify for the Patient Safety Technician role at Northwestern Medicine, candidates must possess a high school diploma or equivalent and obtain Basic Life Support (BLS) certification within 90 days of hire. Additionally, the position requires the ability to lift and carry up to 50 pounds and the physical capability to push or pull similar weight, ensuring you can meet the demands of patient care.

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What shifts will I be working as a Patient Safety Technician at Northwestern Medicine?

As a Patient Safety Technician at Northwestern Medicine, you'll typically work three 8-hour shifts from 7:00 AM to 3:30 PM each week, which includes the requirement to work every other weekend on both Saturday and Sunday. This schedule allows you to contribute to patient care during crucial daytime hours, ensuring that patients receive the support they need.

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What benefits can I expect as a Patient Safety Technician at Northwestern Medicine?

Working as a Patient Safety Technician at Northwestern Medicine comes with competitive benefits, including tuition reimbursement and loan forgiveness to support your professional development. Additionally, you’ll enjoy 401(k) matching to help you save for retirement, coupled with lifecycle benefits designed to take care of you as an employee, promoting both your professional and personal well-being.

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What will the training process look like for a Patient Safety Technician at Northwestern Medicine?

The training process for a Patient Safety Technician at Northwestern Medicine is designed to help you succeed in your role. You’ll receive orientation and training on the specific responsibilities of the position, including safety protocols, communication techniques, and patient interaction strategies. Hands-on experience under the guidance of skilled supervisors will ensure you understand how to effectively monitor and support patients within the healthcare setting.

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Common Interview Questions for Patient Safety Technician - Delnor Resource Team Part Time Days
Can you describe a time when you had to handle a difficult patient situation as a Patient Safety Technician?

When faced with a challenging patient, it's important to remain calm and use de-escalation techniques. Share a specific example of how you engaged the patient with empathetic communication and adapted your approach to meet their emotional and physical needs, showcasing your flexibility and commitment to patient care.

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What techniques do you use to keep patients calm and comfortable?

Discuss several techniques such as active listening, providing reassuring conversation, and using distraction methods. Highlight your ability to assess the patient's needs and tailor your approach to create a comforting environment, showing your proactive stance on patient safety and emotional support.

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How would you prioritize patient safety while assisting with daily living activities?

Explain how you would assess the patient’s state before assisting them, ensuring a safe environment by removing any hazards. Prioritizing safety includes clear communication with the patient and team members to make informed decisions about the level of assistance needed, demonstrating your collaborative spirit.

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What is your understanding of Basic Life Support (BLS) and its importance in this role?

BLS is a critical life-saving skill that allows healthcare professionals to respond effectively in emergencies. Emphasize your commitment to obtaining BLS certification and understanding its techniques such as CPR and emergency response, stating how this knowledge will enhance patient safety and care in your role.

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How do you handle stress and stay focused in a busy healthcare environment?

Share strategies that help you manage stress, such as prioritizing tasks, taking deep breaths, and maintaining a positive attitude. Discuss your ability to focus on patients’ needs even in high-pressure situations, highlighting your commitment to delivering quality care amid urgency.

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What skills do you believe are essential for a Patient Safety Technician?

Key skills include effective communication, strong observational abilities, emotional intelligence, and physical strength. Explain how each skill contributes to your role, particularly in ensuring patient safety and fostering a supportive environment for both patients and staff.

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How do you approach teamwork as a Patient Safety Technician?

Detail your collaborative approach in working with RNs and other healthcare professionals. Emphasize your commitment to clear communication and supporting team members to create a safe and efficient care environment, which is essential for patient wellbeing.

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Describe a time when you identified a safety hazard. What actions did you take?

Provide a specific example during which you noticed a potential risk to a patient’s safety and the steps you took to address it, showing your vigilance and proactive commitment to patient welfare.

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What motivates you to work as a Patient Safety Technician at Northwestern Medicine?

Share your passion for patient care and how working with a reputable organization like Northwestern Medicine aligns with your values. Discuss the importance of making a positive impact on patients’ lives and how this motivates you to give your best every day.

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How do you plan to contribute to the mission and values of Northwestern Medicine?

Reiterate your alignment with Northwestern Medicine’s patient-first philosophy. Highlight how you plan to reflect these values in every interaction and through your dedication to ensuring safety and improving patient experiences within the healthcare environment.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
December 24, 2024

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