Novo is a rapidly growing fintech startup on a mission to help small businesses succeed. They seek a CRM Associate passionate about delivering an exceptional customer experience.
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Skills
CRM experience
Hands-on with ESPs
Project management
Data-driven mindset
Cross-functional collaboration
Responsibilities
Launch and optimize customer communications
Manage multi-channel engagement campaigns
Analyze email campaign performance
Grow customer segmentation capabilities
Drive and track A/B testing plans
Collaborate with cross-functional teams
Benefits
Learning and development budgets
Positive and inclusive culture
Ability to work from the office 3+ days a week
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