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Admissions and Records Assistant 3

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.

Job Description

Truckee Meadows Community College (TMCC), located in Reno, Nevada, is currently recruiting for an Admissions and Records Assistant 3. This position is located at the Nevada System of Higher Education/TMCC/Admissions and Records office. This position performs a variety of clerical and technical support duties in the Admissions and Records office at the college. Duties include but are not limited to; processing enrollment verification certifications, completing degree emphasis changes submitted by students, scanning official documents, answering official emails, official transcript processing. Additionally, the position is responsible for processing enrollments for students under the age of 18, special registrations applications and admissions and records support. Positioned at the front counter, this role also plays a key part in the hiring, training, and supervision of both back-office and front-line student employees.

Required Qualifications

  • This position requires graduation from high school or equivalent education and three (3) years of clerical experience, two (2) years of which was in a college admissions and/or records office or relevant student services area which included records maintenance, public/customer relations, evaluation of detailed information and documents, and the explanation of complex policies and procedures; OR

  • One (1) year of experience as an Admissions & Records Assistant II in Nevada State service; OR

  • An equivalent combination of education and experience as described above

Preferred Qualifications

Candidates with experience working with PeopleSoft and OnBase are encouraged to apply.

Schedule

The typical work schedule is Monday through Friday from 8:00 am to 5:00 pm; this is subject to change based on organizational needs.

Compensation Grade

Grade 27 (Step 01, $22.13/hr)

In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate’s qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code.

To view the classified compensation schedules, please visit: Classified Compensation. Select Salary schedule, PP01.

For more information, visit the Classified Salary Calculator

The Perks of PERS!

Employees are enrolled in The Public Employees’ Retirement System of Nevada (PERS) upon hire.  For information on contribution rates, please visit:  NV PERS Contribution Rates

Please visit the Benefit Estimator Retirement Calculator for more information.

Perks of Working at TMCC!

  • Health insurance options including dental and vision - Health Insurance

  • 17.5% retirement match in PERS, 10 hours of annual and 10 hours of sick accrued each month, 12 paid holidays.

  • Life insurance, generous annual and sick leave - Classified Benefits

  • Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.

  • ComPsych supports employees through life's difficult moments.

  • Free parking on all TMCC campus locations.

  • No State income tax.

  • All full-time faculty and staff are provided with a variety of discounts and employee purchase programs.

  • Classified Grant-in-Aid: TMCC encourages employees to pursue training and educational opportunities available to them through the Nevada System of Higher Education Institutions. Tuition is paid in full when Classified employees enroll in a course that can apply toward the completion of a degree or is job-related.

  • Classified Registration Fee Reduction Program: The College offers this program for spouses, domestic partners, and dependents of Classified employees (working at least 53%). The Classified Registration Fee Reduction Program may be used for undergraduate courses through TMCC.

Exempt

No

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu.

Attach the following attachment(s) to your application

Resume/CV – (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

Cover Letter – (optional)

Contact Information for Three Supervisory References – (required) Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.

Transcripts – (optional) If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the position.

Veteran Interview Consideration – (optional) – To receive interview consideration for veterans and veterans with a service-connected disability, proof is required at the time of application. Please attach proof electronically to your application under the Veteran Document(s) section. (Examples of acceptable documents include DD-214, disability letter from Veteran's Administration, etc).

This posting is open until filled

Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications.  Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement.  

This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior.

All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement.

Employment is contingent upon successful completion of a criminal background check upon hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

Average salary estimate

$45986 / YEARLY (est.)
min
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$45986K
$45986K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Admissions and Records Assistant 3, NSHE

At Truckee Meadows Community College (TMCC), we're on the lookout for a dedicated Admissions and Records Assistant 3 to join our vibrant team at the Dandini Campus in beautiful Reno, Nevada. In this pivotal role, you will dive into a variety of clerical and technical support duties that keep the Admissions and Records office running smoothly. You’ll be processing enrollment verifications, handling official transcript requests, and even helping students under 18 navigate their admissions journey. Your daily tasks will also include assisting with degree emphasis changes and overseeing the training of student employees. If you're someone who enjoys a blend of administrative work and customer service, this is the perfect fit for you! Your experience in a college admissions or records office will be invaluable as you guide students through often complex processes, ensuring they feel supported every step of the way. We value your ability to evaluate detailed information and communicate clearly. Plus, if you have experience with PeopleSoft or OnBase, that’s a bonus! Our work environment is collaborative and rewarding, with a typical schedule of Monday to Friday from 8 am to 5 pm. We offer competitive compensation, fantastic benefits, and a chance to make a real impact in the lives of our students. Join us at TMCC where your contribution will help shape the future of our community!

Frequently Asked Questions (FAQs) for Admissions and Records Assistant 3 Role at NSHE
What are the daily responsibilities of an Admissions and Records Assistant 3 at TMCC?

As an Admissions and Records Assistant 3 at TMCC, your daily responsibilities will involve a mix of clerical and technical support tasks. You'll process enrollment verifications and official transcript requests, change degree emphasis for students, and assist with the enrollment of students under 18. An essential part of your role is answering emails and addressing inquiries, making sure that students feel informed and cared for.

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What qualifications are needed for the Admissions and Records Assistant 3 position at TMCC?

To qualify for the Admissions and Records Assistant 3 position at TMCC, candidates should have a high school diploma or equivalent and at least three years of clerical experience. Additionally, two of those years should involve working in a college admissions or records office, focusing on public relations and records maintenance. Alternatively, candidates may qualify with one year of experience as an Admissions & Records Assistant II within Nevada State service.

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What benefits are offered to the Admissions and Records Assistant 3 at TMCC?

TMCC offers a robust benefits package for the Admissions and Records Assistant 3 position, including health insurance options, a retirement match program, generous leave accrual, and ample paid holidays. Employees also enjoy access to fitness centers, life insurance, and programs to support both personal and professional development, ensuring a great work-life balance.

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What technical skills are preferred for the Admissions and Records Assistant 3 at TMCC?

Preferred technical skills for the Admissions and Records Assistant 3 position at TMCC include experience with PeopleSoft and OnBase, which are essential for managing student records and processes efficiently. Familiarity with these systems can significantly aid in your transition and effectiveness in the role.

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What is the work environment like for an Admissions and Records Assistant 3 at TMCC?

The work environment for an Admissions and Records Assistant 3 at TMCC is collaborative and supportive, with a focus on employee development. You’ll find a friendly atmosphere that encourages teamwork and innovation while serving our student body.

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Common Interview Questions for Admissions and Records Assistant 3
Can you describe your experience in a college admissions or records office?

When answering this question, share specific examples of your past roles, highlighting your key responsibilities and accomplishments. Describe how your experience has prepared you for the Admissions and Records Assistant 3 role at TMCC and emphasize your skills in handling detailed information and maintaining records.

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How do you manage multiple priorities in a fast-paced environment?

Discuss your strategies for time management and prioritization. You might mention tools you use for organization, how you stay focused during busy periods, and examples of challenges you’ve overcome while multitasking, ensuring to connect your skills to the demands of the Admissions and Records Assistant 3 role.

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What approaches do you use to provide excellent customer service?

Emphasize your commitment to customer service by sharing specific examples of how you've handled inquiries or resolved issues in a previous role. Highlight your communication skills and your ability to empathize with students, especially during challenging situations, as these are crucial for the Admissions and Records Assistant 3 position.

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How do you handle confidential information?

Explain your understanding of confidentiality protocols and why they are important, particularly in the context of admissions and records. Provide examples of how you've managed sensitive data in the past and your commitment to adhering to relevant privacy policies.

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Why do you want to work at TMCC?

Express your genuine interest in TMCC's mission and values. Discuss how you align with their goals and how working as an Admissions and Records Assistant 3 fits into your career aspirations. Share specific aspects of the college that excite you, such as its community involvement or educational initiatives.

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What experience do you have with handling transcript requests?

Talk about your direct experience with processing transcript requests and the standards and protocols you followed. If applicable, include details on managing complex cases or resolving any issues that arose while ensuring compliance with policies, reflecting your preparedness for the Admissions and Records Assistant 3 job at TMCC.

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How would you support students who are facing difficulties with the admissions process?

Demonstrate your empathy and problem-solving skills by sharing a strategy. Talk about your approach to understanding a student's needs, providing clear and informative guidance, and connecting them to the right resources, which are vital skills for the Admissions and Records Assistant 3 role.

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Can you discuss your familiarity with PeopleSoft or OnBase?

If you have experience with PeopleSoft or OnBase, highlight your proficiency and specific tasks you've completed using these systems. If not, express your willingness to learn quickly and demonstrate your adaptability in acquiring new skills to meet the requirements of the Admissions and Records Assistant 3 position at TMCC.

Join Rise to see the full answer
What strategies would you use to train new student employees?

Discuss your mentorship style and methods of effectively transferring knowledge to new employees. Explain how you would organize training sessions, provide resources, and create a supportive environment that encourages questions and engagement, which is crucial for the Admissions and Records Assistant 3 role.

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How do you maintain accuracy when processing detailed records?

Share best practices for ensuring accuracy, such as double-checking your work, using checklists, and employing software that helps mitigate errors. Relate these practices to the responsibilities of the Admissions and Records Assistant 3 position to show your understanding of the role's demands.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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