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IT Manager

Location: Montreal, QC (On-site)
Salary: $90,000-120,000/year
Reports to: Lucas Breton, Head of IT
Working hours: Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for occasional after-hours work during critical projects, incidents or emergencies. 

About Us:
We are North America’s leading retail photography company, providing secure, inclusive, and empowering photoshoot experiences for women. As we rapidly expand across Canada and the USA, we are redefining our IT infrastructure to support this growth. This is a unique opportunity to play a pivotal role in shaping our future, driving innovation, and making a lasting impact in a fast-growing, dynamic organization.

Job Description:
As the IT Manager, you will report directly to the Head of IT and play a key role in shaping and executing the company’s IT strategy. You will take ownership of IT operations, lead critical projects, and contribute to building a cutting-edge IT infrastructure and security framework that supports the company’s rapid growth and operational needs. This role is perfect for a hands-on leader who thrives in a dynamic environment and is ready to make a tangible impact by driving innovation and operational excellence.

Key Responsibilities:

  • Shape and execute IT strategies to align with the company’s growth objectives and evolving operational needs.
  • Oversee IT operations to ensure system reliability, security, and scalability across all locations, supporting seamless business continuity.
  • Develop and enforce IT policies and procedures that drive compliance, operational excellence, and consistency across the organization.
  • Collaborate on laying the groundwork for a future IT team, including defining processes, workflows, and identifying hiring priorities.
  • Lead the procurement, deployment, and lifecycle management of IT equipment and software, optimizing for quality and cost-efficiency.
  • Foster strong relationships with vendors and service providers to ensure high performance, reliability, and cost-effectiveness of IT services.
  • Continuously enhance and manage existing systems, including Google Workspace, JumpCloud, UniFi, Rippling, and others, to maintain security, scalability, reliability, and efficiency.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 3+ years of experience in IT management, ideally in startup or growth-stage companies.
  • Strong hands-on technical skills, with experience managing hybrid environments (macOS, iOS, Windows)
  • Proven project management skills with a proactive approach to problem-solving.
  • Excellent leadership, communication, organizational, and strategic thinking abilities.
  • Full fluency in English, with strong written and verbal communication skills.

Preferred Qualifications:

  • Experience with Google Workspace, JumpCloud, UniFi, Salesforce, Rippling, Zapier, Monday.com, and Adobe Creative Cloud.
  • Familiarity with SaaS automation tools, IoT, and audio/video/photo production tools.
  • Demonstrated experience in implementing and maintaining cybersecurity measures, including familiarity with frameworks such as ISO 27001, SOC 2, NIST, or equivalent

Benefits:

  • Opportunities for professional development, including certification reimbursements.
  • Competitive salary.
  • Complete Group Insurance Package.

Why Join us?

This is a unique opportunity to be part of a fast-growing company that’s redefining retail photography. You’ll work in a supportive and innovative environment where your contributions directly impact our success. Grow your skills and career while helping to build technology solutions that support a creative, inclusive mission.

Average salary estimate

$105000 / YEARLY (est.)
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$120000K

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What You Should Know About IT Manager, Nuovo Photography

Are you looking for a thrilling opportunity as an IT Manager? Join us here at North America’s leading retail photography company, where we empower women through exceptional photoshoot experiences! Based in Montreal, QC, this role offers a salary range of $90,000-120,000 per year, with a flexible Monday to Friday schedule. As our IT Manager, you will collaborate closely with Lucas Breton, our Head of IT, playing a crucial part in shaping our IT strategy as we expand rapidly across Canada and the USA. You’ll take charge of IT operations, drive innovative projects, and contribute to building an advanced IT infrastructure that aligns with our growth ambitions. Your day-to-day will involve overseeing system reliability and security, enforcing robust IT policies, and fostering relationships with key vendors. If you thrive in a fast-paced environment, have a knack for problem-solving, and are ready to make a tangible impact, we can’t wait to welcome you aboard! With your expertise, we’ll ensure that our technological foundation is as creative and inclusive as our mission. Don't miss out on this fantastic chance to make your mark and grow your career with us! Let's take retail photography to the next level together!

Frequently Asked Questions (FAQs) for IT Manager Role at Nuovo Photography
What does an IT Manager at North America's leading retail photography company do?

As an IT Manager at our leading retail photography company, you will take charge of shaping and executing IT strategies that align with our rapid growth and operational needs while overseeing IT operations to ensure system reliability and security across all locations.

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What qualifications are needed for the IT Manager position in this retail photography company?

To qualify for the IT Manager position at our retail photography company, candidates should hold a Bachelor's degree in Information Technology or related fields and have over 3 years of experience in IT management, particularly in startup or growth-stage environments.

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What kind of experience is preferred for an IT Manager at this photography company?

Experience with tools such as Google Workspace, JumpCloud, UniFi, Salesforce, and a proven track record in cybersecurity measures are preferred for the IT Manager role at our photography company, lending a critical hand to our IT operations and strategies.

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What are the working hours like for the IT Manager at this retail photography company?

The IT Manager role operates Monday to Friday, with hours typically from 9:00 AM to 5:00 PM, while maintaining flexibility for occasional after-hours work during critical projects or emergencies within the company.

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What benefits can an IT Manager expect at our leading photography company?

As an IT Manager, you can expect a competitive salary, opportunities for professional development including certification reimbursements, and a complete group insurance package - all aimed at enhancing your career within our innovative environment.

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What kind of projects will the IT Manager lead at this retail photography company?

The IT Manager will lead critical IT projects, ensuring system reliability and security, while continuously enhancing existing systems and defining processes to build a future IT team that aligns with the company's objectives.

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How can I apply for the IT Manager position at this retail photography company?

To apply for the IT Manager position, you should prepare your resume highlighting relevant experiences and qualifications, then follow the application process delineated on our official career page with all pertinent details for consideration.

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Common Interview Questions for IT Manager
Can you describe your experience with IT management in a growing company?

In answering this, focus on specific examples of how you successfully managed IT operations, implemented efficiencies, and aligned IT strategies within a growth framework that parallels what our retail photography company seeks.

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How have you handled a critical IT incident in the past?

Provide a clear example where you navigated a critical incident, outlining your approach, decision-making process, and how you ensured business continuity, demonstrating your proactive problem-solving skills essential to the IT Manager role.

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What strategies would you implement to enhance our IT infrastructure?

Speak to innovative strategies you envision involving operational excellence and modern technologies that improve system reliability, security, and scalability while supporting our rapid growth trajectory.

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How do you prioritize multiple IT projects?

Express your project management methodology and tools used to assess, prioritize, and manage multiple IT initiatives, allowing you to make informed decisions while meeting project deadlines.

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What are your experiences with vendor management?

Highlight your experience negotiating and managing relationships with vendors, ensuring high performance, reliability, and cost-effectiveness—all essential qualities for the IT Manager at our photography company.

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Explain your approach to developing IT policies.

Discuss your process for assessing business needs and compliance requirements to develop robust IT policies that establish operational consistency while aligning with the company’s overall objectives.

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How do you ensure effective communication within your IT team?

Share your strategies for fostering open communication channels within your IT team, including regular check-ins, feedback loops, and ensuring transparency on project statuses, crucial for collaboration.

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How do you stay updated with the latest IT trends and technologies?

Explain your commitment to continuous learning, indicating methods such as attending industry conferences, participating in webinars, subscribing to relevant publications, or engaging with IT communities.

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Can you provide an example of a time you drove innovation?

Select an instance where you led a project or initiative that introduced a creative solution, outlining the results and impact it had on the organization's efficiency or outcomes.

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What are the key cybersecurity challenges you've faced?

Share specific cybersecurity challenges encountered in your past roles, emphasizing your problem-solving abilities, strategies implemented to mitigate risks, and knowledge of frameworks like ISO 27001, essential for our IT Manager role.

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With three studios in Montreal, Toronto, and Ottawa, we have broken into modern photography to capture confident content that leaves every client feeling proud and satisfied. We offer the highest quality equipment for your shoot, as well as a prof...

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Full-time, on-site
DATE POSTED
November 29, 2024

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