IT Head with Banking Back Ground
- Accountable for the overall management and delivery of IT operations and process improve-ment initiatives, including but not limited to:
- IT Strategy and Governance
- IT Budget and Financial Management
- IT Asset Management and Optimization
- Online and Mobile Banking Operation
- Staffing, Development, and Performance Management of IT Resources
- IT Metrics, Reporting, and Performance Monitoring
- IT Policies, Standards, and Procedures
- Compliance, Audit, and Risk Management
- Leads divisional activities such as resource planning, personnel development, training, re-search, and policy review/improvement
- Directs the supervision, coordination, and evaluation of the division’s employees, ensuring ad-herence to organizational policies and legal requirements; responsibilities include recruitment, training, performance appraisal, employee development, and addressing concerns and grievances
- Ensures alignment with organizational goals and compliance with internal policies, security standards, and regulatory requirements
- Collaborates with internal and external auditors during audit exercises and ensures timely reso-lution of audit findings
- Identifies and drives process improvement initiatives to enhance service delivery and opera-tional efficiency
- Performs other related duties as assigned
• Bachelor's degree in Information Technology, Computer Science, or a related field; advanced degree is a plus
• 10+ years of progressive experience in IT management, including people leadership and opera-tional oversight
• Strong expertise in IT infrastructure, Systems, and Network Management
• Proven track record in process improvement, continuous improvement, and IT governance
• Extensive knowledge of Online and Mobile Banking Operation
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