Job details

Office Administrator

About DrFirst:

This is a great opportunity to be a part of a successful Healthcare IT (Information Technology) company. We have proven products, brand-name customers, significant revenue, and growth, and are backed by leading investors. Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex challenges in healthcare on a scale matched by few companies.

Over 220,000 healthcare professionals, 67,000 pharmacies and 60% of the healthcare IT vendors in the market depend on us every day to manage medication safety and efficiency, reduce clinical errors, and improve patient outcomes.

Our culture is entrepreneurial, team-oriented, collaborative, and fast-paced. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, and care about working with smart colleagues; we want to talk to you!

Position Overview:

DrFirst is looking for an administrative professional who is a skilled task manager and confident communicator with the dedication and motivation required to succeed in a fast-paced role. As our Human Resources Assistant, you’re an integral part of the team holding down the fort onsite and virtually. You will be the first to make a great DrFirst impression to our newest DrFirst Guardians in New Hire Orientation (NHO) and continue to be a part of the employee lifecycle experience through the course of their career by coordinating events and trainings (both virtual and in-person) as well as assisting with company culture initiatives.

From a business perspective, you will get the chance to assist our HR team with everything from data entry, creating PowerPoints, running reports, ordering business cards, file maintenance and assisting with companywide trainings such as DrFirst University and New Hire Training. This is a role that will allow you to gain exposure to all departments within the company, and the opportunity to interact closely with senior management and executives on a regular basis as you keep the internal wheels of the company running smoothly with administrative support for our day-to-day operations.

What you will work on:

HR Assistant:

Responsible for cultivating a positive experience at both our Maryland office locations
Assist with coordinating culture events, team meetings onsite and offsite, managing the conference room schedules and ensure cleanup after each use
Manage our internal ticketing system for Employee Experience requests
Support swag/ life event mailings for Marketing and Culture teams
Meeting and greeting guests (clients, interviewees, and all other guests)
Utilizing strong MS Outlook skills to reserve conference rooms, communicate with employee base, and send impactful emails
Reconcile HR credit cards, expense reports, conduct preliminary analysis, and make recommendations for improvements
Maintain, Order and organize the office equipment, mail room and other office supplies
Main POC between DrFirst and building facility teams, responsible for alerting them of any onsite issues (AC, leaks, elevator issues, etc.)
Coordinating travel for interviewees and new hires
Receive office mail and distribute accordingly, including local check deposits
Introducing processes to improve office efficiency
Manage the new-hire onboarding process to include transition from Talent Acquisition team, mandatory trainings, ordering business cards, and coordinating New Hire Orientation (NHO).
Coordinate Human Resources initiatives such as team lunches, employee engagement events, and company-wide trainings
Review our internal onboarding portal, Sysops and report any delays or issues to the People Coordinator
Update employee records in the HRIS system
Manage the creation, recording, and distribution HR content on the intranet
Support internal physical security compliance procedures and protocols (visitors and employees)
HR data entry, as needed

Who you are:

A self-starter who actively seeks opportunities to step in and give a hand
A customer oriented professional Do you believe that it's critical to put your best foot forward and offer impeccable customer service to everyone you meet?
An adaptable problem solver who is persistent in the face of adversity and willing to try alternative methods to solve problems; someone who is flexible in their dealings and innovative when thinking of new solutions and processes
An organizer who is always looking for solutions to improve processes and reduce inefficiency

Qualifications:

High School Diploma
Ability to work with minimal supervision
Sense of urgency and ability to prioritize appropriately
Excellent customer service and problem-solving skills
Proficiency in MS Office suite, emphasis on Word, Outlook, and Excel
Administrative or office management experience required
Human Resources experience, preferred
Ability to handle and maintain confidentiality
Must have own reliable transportation

Physical Requirements:

5-10% Travel
75% Desk/phone Work
20% Lifting and stocking

Benefits:

We offer comprehensive benefits to keep you healthy as you grow in your life and career. Your merit-based compensation will reflect the impact your work has on the company and our customers.

Learn more about our benefits and professional development opportunities here.

DrFirst Glassdoor Company Review

3.6

DrFirst DE&I Review

No rating

CEO of DrFirst

G. Cameron Deemer

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By DrFirst

DrFirst develops innovative solutions that help healthcare stakeholders solve workflow challenges. We are entrepreneurial, adaptable, seek opportunities, are willing to take risks, but “fail fast”. We are disciplined, driven, & accountable. We thi...

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INDUSTRY

Computer Hardware Development

TEAM SIZE

201-500

LOCATION

Hybrid, based in Rockville, MD

DATE POSTED

August 4, 2023