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Network Operations Engineer

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Join Our Growing Team: Empower the Future of Work Through Network Operations

At Okta, we’re on a mission to deliver seamless technology experiences that power workplaces and cloud environments, enabling our teams to collaborate effectively and securely, no matter where they are. As a Network Operations Engineer, you will be a cornerstone in maintaining and evolving the infrastructure that connects our employees worldwide. This is an exciting opportunity to play a key role in shaping the future of work by optimizing and securing the networks that power our global offices and cloud environments.

You will work closely with our Business Technology team, ensuring that our network is not only reliable and secure but also agile and future-ready. In this role, your expertise will help us enhance connectivity, improve the end-user experience, and integrate cutting-edge technologies. You’ll drive innovation, explore the latest network trends, and ensure that the equipment and tools we rely on are performing at their peak.

This is a role for someone who thrives in dynamic environments, loves solving challenges, and is passionate about making technology work for people. We are committed to creating an inclusive space where women can thrive, lead, and have a lasting impact on the tech landscape.

Key Responsibilities:

  • Design & Deliver Scalable Networking Solutions: Address a variety of business challenges by supporting both physical and virtual networking environments that drive productivity and collaboration.

  • Innovation & Automation: Refine network tooling, automation, and documentation to ensure consistent, reliable service and continuous improvement across our global network.

  • Collaborative Problem Solving: Work cross-functionally with Business Technology, Workplace Teams, Security, and others to resolve incidents and identify opportunities for improvement in network performance and security.

  • Global Network Management: Ensure that our network infrastructure, from office connectivity to cloud environments, is seamlessly integrated, secure, and reliable.

  • Technology Research & Integration: Lead the research, evaluation, and implementation of innovative networking technologies that support both our global workforce and our mission of seamless, high-performance connectivity.

  • Network Monitoring & Optimization: Regularly monitor network health, optimize performance, and ensure that configurations remain consistent, secure, and aligned with industry best practices.

  • On-Call Support: Provide expert troubleshooting and support as part of an on-call rotation to swiftly address and resolve network outages and disruptions

What You Bring:

  • Experience & Expertise: 2+ years in network-based technology solutions, with a deep understanding of enterprise network design, including office, campus, and global connectivity.

  • Technical Proficiency: Proven knowledge of networking protocols (WiFi, DNS, DHCP, VLANs, VPN, ACLs, Routing, Firewalls) and experience with network monitoring tools.

  • Vendor Collaboration: Experience working with hardware/software vendors and Internet/WAN connectivity partners to implement and maintain solutions.

  • Security First Mindset: Strong focus on maintaining a secure, consistent end-user experience across a global network infrastructure.

  • Innovative Mindset: A passion for exploring new technologies and trends in networking and driving continuous improvements.

  • Preferred Expertise: Experience with Juniper/JUNOS, Palo Alto Networks NGFWs, and wireless networks, along with an understanding of office build and construction processes.

  • Customer-Focused: A commitment to delivering exceptional service to internal teams and employees, creating an outstanding experience for users across the globe.

  • Travel Flexibility: While travel is not a primary requirement, a willingness to travel is beneficial as needed.

    Why Okta?

    At Okta, we believe in empowering individuals to bring their best selves to work. As a part of our IT Network Engineering team, you’ll have a direct hand in building, securing, and optimizing a global network infrastructure that supports both the current and future needs of the business. Whether you're working from the office, remotely, or from a location across the world, your efforts will enable our teams to collaborate seamlessly and securely.

    We’re committed to building an inclusive and diverse team, and we particularly encourage women to apply. Together, we can build an empowering environment where you can grow, lead, and shape the future of technology.

#Ll-GM

 

Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us

The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:
$81,000$121,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/

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CEO of Okta
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Todd McKinnon
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Average salary estimate

$101000 / YEARLY (est.)
min
max
$81000K
$121000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Operations Engineer, Okta

If you're passionate about technology and want to shape the future of work, Okta is looking for a talented Network Operations Engineer to join our dynamic team! At Okta, the world's identity company, we empower individuals to use technology safely from anywhere, and as a Network Operations Engineer, you'll play a critical role in ensuring our global network is seamless and secure. You'll collaborate closely with our Business Technology team, diving into exciting projects that enhance connectivity and improve user experience. Your innovative mindset will help us stay ahead of the curve as you explore trending technologies and refine our network tooling and automation. This isn't just a job; it's a chance to be at the forefront of a transformational tech environment. With over two years in network technology solutions, your expertise will help us design scalable networking solutions and tackle challenges in both physical and virtual networking realms. You'll also engage in collaborative problem solving with other teams to elevate our network's performance. If you thrive in dynamic settings, love overcoming technical challenges, and seek to contribute to a diverse environment, Okta is the place for you. Join us, and let’s build an inclusive world where identity truly belongs to everyone!

Frequently Asked Questions (FAQs) for Network Operations Engineer Role at Okta
What does a Network Operations Engineer at Okta do?

A Network Operations Engineer at Okta is responsible for maintaining and evolving our network infrastructure, ensuring it is secure, reliable, and agile. This includes designing scalable networking solutions, optimizing network performance, and collaborating across various teams to improve connectivity and user experience.

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What qualifications do I need to become a Network Operations Engineer at Okta?

To qualify for the Network Operations Engineer position at Okta, candidates should have at least 2 years of experience in network technology solutions with a deep understanding of networking protocols. Additionally, technical proficiency in tools related to WiFi, DNS, DHCP, and firewalls is essential, alongside a customer-focused mindset.

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What are the key responsibilities of the Network Operations Engineer role at Okta?

Key responsibilities include designing scalable networking solutions, leading innovation and automation efforts, collaborating with cross-functional teams, managing global network infrastructure, integrating new technologies, monitoring network health, and providing on-call support during outages, all aimed at enhancing the end-user experience.

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Is travel required for the Network Operations Engineer position at Okta?

While travel is not a primary requirement for the Network Operations Engineer role at Okta, candidates should be flexible and willing to travel as needed to support network operations and initiatives effectively.

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How does Okta support diversity and inclusion in the Network Operations Engineer team?

Okta is committed to fostering an inclusive work environment. We actively encourage applications from women and individuals from various backgrounds, creating a team where diverse perspectives enhance our technology solutions and the overall work culture.

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Common Interview Questions for Network Operations Engineer
How do you approach designing a scalable network solution?

Discuss your methodology, including assessing business needs, evaluating existing infrastructure, and consulting with stakeholders to ensure the solution meets future demands while maintaining performance and security.

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Can you explain the role of VLANs and how you use them?

Describe VLANs as a means to segment networks, how they enhance security, and optimize traffic flow. Share your experience in implementing VLANs within enterprise environments and the benefits you observed.

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What strategies do you use for network monitoring and optimization?

Explain your approach to continuous monitoring, such as using specific tools, key performance indicators you track, and your process for addressing any performance issues promptly.

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How do you handle network outages and disruptions?

Outline your process for troubleshooting network issues, maintaining calm under pressure, and effectively communicating with team members to resolve incidents. Providing specific examples from your past experiences can be beneficial.

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What experience do you have collaborating with cross-functional teams?

Share specific instances where you worked with other teams, such as IT security or business technology teams, to solve network-related problems and improve service delivery.

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Which networking technologies are you most excited about?

Discuss technologies that intrigue you, such as cloud networking or SD-WAN, and why you believe they have potential benefits for organizational infrastructure and employee productivity.

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What is your understanding of network security protocols?

Articulate your familiarity with fundamental security protocols such as VPN, firewall configurations, and access control lists, emphasizing their importance in protecting sensitive data.

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How do you stay current with network technology trends?

Mention specific resources, like industry publications or online courses, that you utilize to enhance your knowledge. Highlight any networking groups or professional associations you are part of.

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What do you believe is the biggest challenge facing network engineers today?

Discuss challenges such as cyber threats, the complexity of hybrid networks, or the need for faster connectivity. Provide your perspective on how to proactively address these challenges.

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Why do you want to work as a Network Operations Engineer at Okta?

Reflect on Okta’s mission and values and how they align with your professional goals. Highlight your enthusiasm for contributing to an innovative and inclusive tech environment.

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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.

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CULTURE VALUES
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 13, 2024

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