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Sales Development Representative - SMB

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Team

At Okta, our Sales Development team is at the heart of everything we do—a high-energy, mission-driven group dedicated to driving top-of-funnel success and building a repeatable, high-quality pipeline. We're a diverse and inclusive team of trusted, high-performing individuals who are motivated by meaningful work, and where achievements are celebrated. In a fast-paced, hyper-growth environment, we innovate constantly and work together to drive impact.


The Opportunity

Okta is looking for Sales Development Representatives (SDRs) to research accounts and contact prospects using phone and email outreach to set meetings that generate pipeline for our sales organization. We are looking for individuals who are dedicated, curious, and motivated. The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. 

SDRs are assigned a territory of accounts and are responsible for planning, researching, and strategizing how to set meetings within these accounts. The SDR will find the right people to connect with, make calls and send emails to gauge a fit, determine how Okta can help, then set up a meeting with their assigned Account Executive.

 

What You'll Be Doing

  • Utilize sales engagement tools to research contacts and accounts to strategize with Marketing and Account Executives on prospecting plans. 
  • Conduct discovery conversations with IT Executives in targeted accounts.
  • Generate qualified meetings and opportunities for aligned Account Executives by following up on warm (inbound) leads and researched prospects.
  • Utilize active listening skills to uncover customer needs and business problems to effectively communicate how Okta can solve them.
  • Work cross functionally to increase conversion rates and generate quality pipeline
  • Consistently achieve quota by hitting call, email, meeting, and pipeline targets.
  • Use and maintain Salesforce.com to keep data accurate.

 

What You'll Bring To The Role

  • Bachelor’s degree or equivalent work experience 
  • 6-12 months of previous business experience 
  • Previous experience with sales and prospecting tools a plus: Salesforce, Outreach, Linkedin Sales Navigator
  • Excellent written and verbal communication skills
  • Excellent time management and organizational skills 
  • Ability to navigate different systems and tools and follow process
  • Highly motivated and driven individual who thrives working toward monthly and quarterly quotas
  • A desire to grow and advance a career in sales
  • Ability to work in a fast-paced, collaborative environment

​​We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, please apply!

To learn more, visit Okta's Sales Development program page

#LI-onsite

 

Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us

The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:
$82,008$92,009 USD

What you can look forward to as a Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/

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CEO of Okta
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Todd McKinnon
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Average salary estimate

$87008.5 / YEARLY (est.)
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$82008K
$92009K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative - SMB, Okta

If you're ready to kickstart your career in sales, Okta is on the lookout for a Sales Development Representative (SDR) to join our vibrant team in Chicago, Illinois. At Okta, we proudly stand as The World’s Identity Company. We empower individuals to safely use any technology—whether it's on a device or app, with our innovative Workforce and Customer Identity Clouds. As part of the Sales Development team, you'll play a pivotal role in our mission-driven approach to building a robust pipeline that fuels our sales efforts. Your daily activities will include using sales engagement tools to research accounts, making outbound calls, and sending emails that resonate with prospects. The goal? To set up meetings that lead to meaningful connections and opportunities. We're looking for dedicated individuals who thrive in a fast-paced environment and possess excellent communication and organizational skills. You’ll be responsible for engaging with IT Executives, understanding their needs, and effectively communicating how Okta can address their business challenges. With your keen eye for detail and flexibility in adapting to change, you'll navigate your assigned territory like a pro. If you're ready to make an impact and grow within a company that values diversity of thought, join us at Okta, where your journey begins!

Frequently Asked Questions (FAQs) for Sales Development Representative - SMB Role at Okta
What are the responsibilities of a Sales Development Representative at Okta?

As a Sales Development Representative (SDR) at Okta, you will research accounts, engage in outreach via phone and email, and set up meetings to generate pipeline for the sales organization. Your responsibilities will include conducting discovery conversations with IT Executives, utilizing sales engagement tools, and working cross-functionally to increase conversion rates.

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What qualifications do I need to become a Sales Development Representative at Okta?

To qualify for the Sales Development Representative position at Okta, you should have a Bachelor’s degree or equivalent work experience, along with 6-12 months of previous business experience. Strong communication skills, time management capabilities, and familiarity with sales tools like Salesforce are also beneficial.

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How does Okta support the career growth of Sales Development Representatives?

At Okta, we believe in developing talent and fostering connection among our team members. As a Sales Development Representative, you will have opportunities for mentorship and skill development, enabling you to grow and advance your career within the company, particularly in sales roles.

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What tools do Sales Development Representatives at Okta use?

Sales Development Representatives at Okta commonly use tools like Salesforce, Outreach, and LinkedIn Sales Navigator. These tools help in researching contacts, managing outreach, and tracking interactions, making your job more efficient and effective.

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What is the work environment like for a Sales Development Representative at Okta?

The work environment for a Sales Development Representative at Okta is dynamic and collaborative. We thrive in a fast-paced, mission-driven setting where teamwork, communication, and celebrating achievements are part of our day-to-day culture.

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Common Interview Questions for Sales Development Representative - SMB
How do you prioritize your daily tasks as a Sales Development Representative?

To effectively prioritize tasks as a Sales Development Representative, I would start by assessing my call and email targets for the day, aligning them with my assigned accounts. Then, I would focus on high-potential leads to maximize my outreach efficiency and ensure I’m setting quality meetings.

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What strategies do you use to research accounts before outreach?

I utilize tools like LinkedIn Sales Navigator and Salesforce to understand the company's background, identify key decision-makers, and uncover potential pain points. This comprehensive research allows me to tailor my outreach effectively and engage prospects meaningfully.

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Can you describe a time you successfully converted a prospect into a meeting?

In a previous role, I identified a target account where our solution aligned perfectly with their stated challenges. By personalizing my outreach approach and conducting thorough follow-ups, I successfully secured a meeting with a key decision-maker, resulting in a valuable opportunity for our sales team.

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How do you handle rejection or non-responses from prospects?

Dealing with rejection is part of the sales process. I approach it with resilience, viewing it as an opportunity to learn. I analyze the reasons for rejection and adjust my strategy accordingly. A non-response prompts me to follow up with a different perspective or value proposition, keeping the door open.

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What role does effective communication play in your success as a Sales Development Representative?

Effective communication is crucial for understanding prospect needs and conveying the value of our solutions. Whether through email or phone calls, clear and concise communication helps build rapport and trust with prospects, increasing the likelihood of successful outcomes.

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What motivates you in a sales role, particularly as an SDR?

My motivation as a Sales Development Representative comes from achieving goals and building relationships with potential clients. Knowing that my efforts contribute to the larger success of the sales team and the company keeps me energized and focused.

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How do you adapt your approach when discussing different products with prospects?

I tailor my approach based on the specific needs and challenges of each prospect. By utilizing my research to understand their context, I position the relevant products effectively, ensuring the conversation remains relevant and valuable to them.

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How do you maintain a positive work attitude in a high-pressure environment?

Staying organized and setting realistic goals helps me maintain a positive work attitude. I celebrate small wins, cultivate a growth mindset, and seek feedback to continuously improve, making the high-pressure environment more manageable and enjoyable.

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What do you consider essential qualities for a successful Sales Development Representative?

Essential qualities for a successful Sales Development Representative include strong communication skills, resilience, a proactive approach to problem-solving, and a keen ability to listen. Being adaptable and having a desire to learn will also significantly contribute to long-term success.

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How do you use feedback to improve your performance as an SDR?

I actively seek feedback from peers and managers to identify areas for improvement. By integrating constructive criticism into my daily activities, I'm able to refine my techniques, enhance my skills, and ultimately increase my effectiveness as a Sales Development Representative.

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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.

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BADGES
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CULTURE VALUES
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 23, 2025

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