Leasing Consultant - Fusion

As a Leasing Consultant at Olympus Property, your primary responsibilities include showing and leasing apartment homes, providing outstanding customer service to prospects and residents, preparing lease agreements, and managing resident events. You will embody our core values, focusing on customer care, teamwork, and maintaining a welcoming environment for all.

To qualify for the Leasing Consultant position at Olympus Property, candidates should have at least one year of experience in a leasing role or a customer-facing job in sales, hospitality, or retail. A friendly demeanor, strong communication skills, and a genuine desire to help others are essential for success in this role.

Olympus Property invests in the success of its team members through a supportive culture that promotes collaboration and development. We provide access to educational assistance, career pathing, and opportunities for team building, ensuring that our Leasing Consultants thrive in an enjoyable work environment.

New Leasing Consultants at Olympus Property undergo comprehensive training to familiarize themselves with property management practices, customer service techniques, and sales strategies. Our immersive orientation helps new hires quickly adapt to their roles and feel confident in their ability to serve residents.

Leasing Consultants at Olympus Property typically work full-time with rotating weekday hours from 9 AM to 6 PM, and Saturday availability is required. Additionally, there may be occasional after-hours events that provide opportunities for community engagement and resident interaction.

In answering this question, focus on your previous roles and highlight relevant experiences that demonstrate your ability to lease properties and achieve sales targets. Share specific examples of success in your past positions, emphasizing any training or skills acquired that would benefit you as a Leasing Consultant at Olympus Property.

Demonstrate your conflict resolution skills by outlining a structured approach to handling resident complaints. Emphasize the importance of listening actively, empathizing with the resident's concerns, and working collaboratively to find a solution. Highlight any experiences where you turned a negative situation into a positive outcome.

Consider discussing different marketing channels, such as social media campaigns, hosting community events, or collaborating with local businesses. Provide examples of successful strategies you've used in previous roles and mention how you would tailor them to the unique offerings of Olympus Property.

Explain your methods for staying informed about the latest trends in the rental market, whether through attending industry seminars, networking, or subscribing to real estate publications. Talk about how this knowledge allows you to effectively articulate the benefits of your property to prospective residents.

Reflect on your previous customer service roles and describe how these experiences have equipped you with skills crucial for a Leasing Consultant position. Highlight instances where you provided exceptional service and made a meaningful impact on the customer experience.

Articulate a genuine interest in the company’s culture and values, especially its emphasis on compassion and teamwork. Mention specific aspects of Olympus Property that appeal to you, such as their focus on employee development and creating a positive living experience for residents.

Share ideas on how you would use various communication channels—like email newsletters, social media, and flyers—to promote events. Discuss your creativity and adaptability, ensuring you convey your understanding of what makes events appealing and engaging for residents.

Highlight key qualities such as strong communication skills, empathy, persistence, and an understanding of the leasing process. Discuss how these elements contribute to not only meeting sales goals but also building relationships with residents that foster a sense of community.

Outline your approach to prioritization, detailing techniques like creating daily task lists, setting deadlines, and adapting based on the needs of residents. Provide examples from past roles that illustrate your ability to effectively manage multiple responsibilities without compromising service quality.

When answering this question, share a specific success story where you went above and beyond for a customer. Describe the situation, your actions, and the positive outcome, focusing on what it means to create memorable experiences for residents at Olympus Property.