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Job details

PM Food & Beverage Outlets Supervisor

Location

Omni Tucson National Resort & Spa

 

 

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

 

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

 

$500.00 SIGN-ON BONUS:  $250.00 paid at completion of 30 days & $250 paid at completion of 90 days!

 

Responsible for ensuring proper training and supervision of all restaurant staff, delivering prompt, courteous service in a manner that complies with Omni Tucson standards.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
  • Must maintain full familiarity with menus and knowledge of beverage offerings.
  • Ensure all staff has completed side work checklists for dining room.
  • Spot check liquor pars and order daily supplies.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls, shot glass use, red lining, and bottles totally empty daily.
  • Hold pre-shift meetings and ensure department training requirements are met monthly.
  • Follow up on established training steps.
  • Handle guest comments and complaints and ensure member and guest satisfaction.
  • Communicate with guests and receive feedback.
  • Stay on the floor during peak hours.
  • Observe, teach, and correct staff’s service in a professional manner.
  • Examine food preparation and beverage presentation.
  • Assist manager in scheduling, and forecasting both weekly and monthly.
  • Participate in interviewing/recruiting as needed.
  • Assist in monthly MOS audits.
  • Prepare maintenance requests and follow-up.
  • Maintain knowledge of the resort property and events.
  • Participate in department meetings and other required company training.
  • Perform any other duties as assigned by the restaurant management.

Qualifications

  • 1- 2 years of experience in Food and Beverage supervision or management role preferred.
  • Must have and maintain AZ Food Handlers and TABC certifications.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
  • Must be able to work in a fast-paced environment and multitask.
  • Prior serving and cash handling experience preferred.
  •  Must be able to work flexible shifts including nights, weekends, and holidays.
  •  Must have the ability to manage deadlines.
  • Understanding of Food and Beverage financials including cost and par controls is preferred.
  • Must have a strong attention to detail as well as strong customer service skills.
  • Must know emergency procedures and work to prevent accidents.

Physical Requirements:

  • Must be able to stand and walk for an extended period of time or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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