Business Systems Analyst

Who You Are:

You are an experienced business systems professional with in-depth knowledge of business processes and business system analysis techniques. You are someone who understands the needs of a modern, high-growth, and fully remote team. You’ll have a passion for analytical thinking and finding technical solutions to business process challenges.

The Task At Hand:

The Business Systems Analyst reports to the Director of IT and leverages their expertise in software programs, databases, and business strategies to optimize productivity and enhance communication across the organization. In this role, the Analyst will assess both existing and new systems to identify areas for improvement, address recurring issues, and evaluate overall company performance. The position will be responsible for thoroughly documenting current business processes and related technologies, analyzing their effectiveness, and recommending enhancements or new applications to streamline operations and support the company’s strategic objectives.

In This Role, You Will:

• Design, implement, and evaluate advanced information technology systems that support network infrastructure, communications, and core business operations, ensuring alignment with organizational goals

• Engage with cross-functional stakeholders to identify technology needs, optimize systems, and ensure IT solutions align with business objectives

• Provide expert support for the SAGE X3 ERP system, focusing on process improvements, database administration, and user guidance

• Administer SQL Server and Azure SQL databases, ensuring data security and optimal performance

• Establish and adhere to Sarbanes-Oxley compliance requirements, maintaining financial and operational integrity

• Assist in the selection, recommendation, and optimization of software applications that meet business needs, considering budgetary constraints and technical requirements

• Assess end-user needs and existing applications to define system requirements and establish technical standards for efficiency and performance

• Maintain and enhance the SPS EDI transaction system to streamline electronic data interchange and improve efficiency

• Provide support for a suite of enterprise applications including Document Management, Workflow Approvals, Supply Chain and Production Planning, Transportation Management, and Trade Promotion Management software

• Oversee the delivery and ongoing operation of IT services by monitoring system performance and managing support activities

• Serve as the primary contact between the company and external application consultants, coordinating efforts to resolve issues and implement new solutions

• Draft comprehensive user guides and oversee the beta testing of systems to ensure reliability and user readiness

• Coordinate and deliver training on company systems to maximize user proficiency and system benefits

• Contribute to the creation and maintenance of systems policies and procedures, ensuring alignment with best practices and regulatory requirements

• Ensure seamless functionality of Microsoft Office and manage the Monday.com platform for project tracking and collaboration

• Provide prompt and effective technical support to company users, enhancing user satisfaction

In This Role, You’ll Bring with You:

• A Bachelor's degree in Information Technology, Computer Science, Information Systems, or a relevant field

• Minimum 4 years of professional experience as a business systems analyst

• Excellent understanding of computer systems, cloud technologies, security, network and systems administration, data management, reporting and analytics, and telecommunications systems

• Strong experience with SQL Server database administration

• Strong interpersonal and communication skills, with the ability to effectively communicate with internal teams and external vendor partners

• Excellent leadership and decision-making skills; strategic thinker with the ability to handle multiple priorities concurrently

• Experience with Sage ERP X3, EDI, and Power BI preferred

• A highly analytical mindset

• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms

• Up to 10% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or as a department a few times a year. Anticipate possible travel up to a few times each quarter

• Genuine passion for improving childhood nutrition for a healthier and happier planet

• Desire to contribute to a dynamic, high-growth, purpose-driven work environment

• Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment

• Previous exposure to cross-functional work between Sustainability and IT preferred

• Must reside in the United States to be considered for this position

• Please note that visa sponsorship is not available for this position

Compensation:

• Full-Time, Salaried, Exempt

• The anticipated salary range for this position is $85,000.00 to $125,000.00. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Certain positions are eligible for additional forms of compensation such as bonuses, stipends, equity, and role-specific perks.

Additional:

• Remote-first work environment

• Annual Bonus

• 401(k) program + 4% company match after three months

• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance

• Monthly Cell and Internet Stipend

• Quarterly Farm-to-Fridge home deliveries and Employee Discounts

• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey

• Unlimited Paid Time Off

• Paid Volunteer Time

• Paid Time Off to fulfill civic responsibilities including jury duty and voting in local, state, and national elections

• Medical Insurance for the employee covered at 100% on select plans with additional plan options at a reduced cost to the employee

• Vision and Dental Insurance covered at 100% for the employee and dependents

• Life insurance

• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans

• Employee assistance program (EAP)

• All other benefits, leaves, and insurance as required by law, based on your specific residence

• And so much more!

Who We Are

Our Purpose: Drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world.

Our Business: At Once Upon a Farm, a better story starts here. We're on a greater mission in providing organic, crave-worthy, snacks and meals for children of all ages. Our recipes are crafted with only the best organic ingredients – whole fruits and veggies, cold-pressed (our pouches), or freshly frozen (our meals) to perfection– to support your growing kids at every stage. Each of our organic, non-GMO, non-dairy recipes contains no added sugar and are free from artificial flavors, colors, and preservatives – just simple, real, nutritious snacks your entire family will love.

We support and champion farmers who supply the highest-quality organic ingredients for our foods.  We help parents keep their promise to provide the best nourishment for their children’s bodies and souls. We treat our consumers, customers, suppliers, investors, and all our valued employees with the same high level of dignity and respect that we expect from others. We will always fight for and support efforts to drive positive social change and food justice for the benefit of parents, kids, and families.  Lastly, we foster an entrepreneurial and collaborative culture that values humility, honesty, passion, positive social impact, and fun.

Our Team: We’re all fully remote, which makes us a highly collaborative, dynamic, and supportive bunch. We share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge. And while we’re invested in our product, we’re equally invested in one another's success.

Once Upon A Farm is a purpose-driven brand made up of an inclusive group of individuals with diverse backgrounds, passions, and beliefs. We hire self-motivated, independent thinkers, and those who are genuinely passionate about improving childhood nutrition for a healthier and happier planet. Bring your whole self to your work at Once Upon A Farm, a proud equal-opportunity employer. In your application, please feel free to note which pronouns you use.

In an effort to help us remove unconscious bias from our resume review process, we ask that you please remove all identifying information from your resume (like profile photos) before you upload it. Once Upon A Farm is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.

Once Upon a Farm, PBC, provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, cast, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

You must reside in the United States to be considered for this position.