Job details
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Portfolio Customer Success Manager
OneTrust is seeking a Portfolio Customer Success Manager to join their team. They are looking for someone to act as a trusted advisor for their portfolio and key customers, ensuring customer satisfaction and driving revenue growth.
Skills
- Effective customer-facing communication skills
- Experience with SaaS solutions
- Track record of successful engagement across corporate functions
- Ability to build relationships with key customer stakeholders
- Experience with account portfolio planning and prioritization
Responsibilities
- Establish relationships with customer stakeholders and executive sponsors
- Deliver digital strategies to maximize business value for customers
- Manage account portfolio to balance retention and growth
- Utilize adoption metrics to identify growth opportunities
- Deliver and communicate ROI for customers
Education
- BA/BS in a relevant subject
Benefits
- Comprehensive healthcare coverage
- Flexible PTO
- Equity stock options
- Annual performance bonus opportunities
- Retirement account support
- 14+ weeks of paid parental leave
To read the complete job description, please click on the ‘Apply’ button
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OneTrust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$67,500/yr - $101,250/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 30, 2024
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