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Director – India HR Business Partner & Country HR

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Title: Director – India HR Business Partner & Country HR

Location: Pune, India

Reporting To: Chief Human Resources Officer (CHRO)

Position Overview:

We are seeking a dynamic and strategic HR Business Partner (HRBP) at the Director level to serve as a pivotal advisor to our leadership team in India, while fostering a strong collaborative partnership with US HR stakeholders. This role, based in Pune, is essential for aligning HR strategies with business objectives and driving organizational success across both India and the US. The ideal candidate will be responsible for partnering with business leadership, overseeing India Country HR functions, and building robust relationships with US HR teams. This position requires close collaboration with various HR Centers of Excellence (COEs), including Talent Acquisition, HR Operations, Total Rewards, and HR Tech (HRIS), to deliver integrated HR solutions that are globally aligned and locally relevant. While this role does not include direct reports, it demands significant influence and effective collaboration across the organization, particularly with US-based counterparts.

Key Responsibilities:

  • Strategic HR Partnership (India & US):

    • Act as a trusted advisor to senior leadership in India and work closely with US HR leadership on HR-related matters, ensuring alignment of business objectives with HR strategies across both regions.

    • Provide expert guidance on workforce planning, talent management, performance improvement, and employee engagement initiatives, with a focus on cross-regional consistency and best practices.

    • Facilitate clear and consistent communication and collaboration between India and US stakeholders to ensure seamless HR operations and alignment.

  • India Country HR Oversight:

    • Oversee and ensure the effective implementation of HR policies and practices tailored to the local India context, while maintaining alignment with global standards.

    • Serve as the primary point of contact for India-specific HR matters, ensuring compliance with local labor laws and regulations.

    • Collaborate with the CHRO, regional leaders, and US HR teams to ensure that country-specific HR strategies support broader organizational goals and integrate with global HR initiatives.

  • Collaboration with COEs (Global Perspective):

    • Partner with COEs such as Talent Acquisition, HR Operations, Total Rewards, and HR Tech (HRIS) to develop and implement integrated HR programs.

    • Facilitate effective communication and collaboration between the business and HR COEs to drive consistent and scalable HR practices.

    • Ensure that HR processes and systems are harmonized across India and US operations, where appropriate, to increase efficiency and maintain global consistency.

  • HR Program Implementation (Cross-Regional):

    • Support the design, execution, and evaluation of HR programs and policies in line with local market trends and global standards, with a focus on consistency and alignment between India and the US.

    • Utilize data and analytics to assess program effectiveness and recommend improvements, considering both India and US metrics and feedback.

  • Change Management & Transformation (Global Impact):

    • Play a key role in organizational transformation initiatives, providing guidance and support during change management processes, with a focus on the impact on both India and US teams.

    • Ensure HR practices and policies evolve in alignment with business growth and transformation objectives across both regions.

  • Stakeholder Engagement (India & US):

    • Build and maintain strong relationships with business leaders and stakeholders in both India and the US to understand their needs and translate them into actionable HR solutions.

    • Act as a key liaison between business units, the India Country HR function, US HR, and HR COEs to ensure timely resolution of HR issues and challenges across both regions.

  • Compliance & Best Practices (Global Standards):

    • Ensure that HR practices comply with local labor laws and regulations in India while reflecting industry best practices and aligning with global standards.

    • Provide insights and recommendations on risk management and regulatory compliance to safeguard the organization across India and US operations.

Qualifications & Experience:

  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. An MBA or advanced degree is preferred.

  • Experience: A minimum of 10-12 years of progressive HR experience, with a strong focus on HR Business Partnering and country-level HR oversight within dynamic, fast-paced environments, with demonstrable experience partnering with US HR teams.

  • Demonstrated experience in collaborating with diverse HR functions and COEs to drive comprehensive HR strategies across multiple regions.

Skills & Competencies:

  • Excellent strategic thinking, problem-solving, and analytical skills with the ability to leverage data for decision-making across global teams.

  • Strong interpersonal and communication skills, with a proven track record of influencing senior leadership without direct authority, including US-based leaders.

  • In-depth understanding of HR best practices, local labor laws, and regulatory compliance, with an awareness of US employment laws and practices.

Attributes:

  • Proactive, adaptable, and innovative mindset with the ability to thrive in a complex, evolving global business environment.

  • High emotional intelligence and the ability to manage stakeholder expectations effectively across diverse cultural backgrounds, including US and India.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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Powering more Effective and Accountable Government

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DATE POSTED
April 19, 2025

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