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Job details

Operations Analyst

Job Title:

Operations Analyst

Location:

CA - Westlake Village

What you'll do:

The Operations Analyst is a dynamic role giving the analyst insight into mortgage operations management and fulfillment and capacity planning and modeling. In this role, a successful candidate will develop a career path and continued professional growth.

What we are looking for:

Responsibilities

Gather requirements for new Auto Data Extraction (ADE) implementation
Work with various teams and departments to improve efficiencies and various other needs
Coordinate new ADE releases with applicable departments
Establish standards and guidelines for vendors, monitoring them to ensure policies are being followed
Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and provide direction
Monitor vendors’ SLA, quality, and pipelines, while providing applicable reporting, making sure contract terms are fulfilled and mitigating vendor risk
Address reporting needs by developing new reports and reviewing existing reports

Qualifications

Bachelor's Degree in Finance, Business or related field
Strong background in Excel is preferred, including ability to summarize data via formulas, lookups, Pivot Tables, etc.
Must be able to clearly and effectively communicate with various groups within the company as well as various external business partners both verbally and in writing.
Demonstrated ability to perform well in a fast paced environment.
Attention to detail and accuracy.
Ability to multitask and adhere to firm deadlines is critical.
Strong analytical and critical thinking skills.

Compensation Information

Hourly range for new hires is generally $22.00 – $28.00. Hourly amount reflects Westlake Village, CA, salary is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email

HR@westernalliancebank.com

or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

AmeriHome Mortgage Glassdoor Company Review

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