Health Unit Coordinator

Department Overview

The Health Unit Coordinator is part of the health care team and utilizes her/his knowledge and expertise to support nursing area/unit operations throughout OHSU. The Health Unit Coordinator's primary responsibility is to enhance the patient experience, both by facilitating communication with healthcare providers and by addressing patient needs as he/she is able. The Health Unit Coordinator also maintains an accurate and current profile of patients and health care team members in multiple locations: census boards, computers, call lists and charts. The Health Unit Coordinator acts as a communications specialist, providing secretarial and reception skills, computer entry services, and organizational and problem-solving expertise.

 

The Float Pool HUC works in all nursing units within the Patient Care Services Division. This includes adult and pediatric units, acute care, critical care, psychiatry and emergency.

Function/Duties of Position

• Support patient and family centered care across the continuum through service coordination.

• Prioritize unit secretary responsibilities and seek consultation when indicated.

• Perform area specific skills and follow established protocols.

• Obtain follow up appointments for discharging patients as requested.
• Recognize and respond to emergent situations
• Communicate in a respectful, caring and non-judgmental manner
• Demonstrate fiscal accountability and the effective use of resources

• Assume responsibility for professional / job related development, knowledge of advances in technology, use of new equipment and appropriate application of hospital systems. Maintain knowledge base essential to the role of Health Unit Coordinator.

• Demonstrate performance consistent with Departmental, Divisional and Organizational expectations and core competency

Required Qualifications

• High School diploma or GED;
• One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task OR
• Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability.

Preferred Qualifications

• Some college preferred
• Previous hospital or clerical experience preferred
• National HUC (Health Unit Coordinator) certification

Additional Details

Frequent assignments with tight time frames. Frequent need to prioritize and multitask. Frequent exposure

to excited and/or upset people. Usual hospital environmental conditions.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.