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Senior Privacy and Compliance Specialist

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Manager, Privacy and Compliance, you’ll be responsible for the investigation of privacy incidents, designing, developing implementing, and communicating OGC’s privacy compliance protocols and is responsible for conducting privacy impact assessments and acting as a Subject Matter Expert on privacy matters to all lines of business and management.  

The core parts of your role will be to: 

  • Conduct privacy risk reviews and privacy impact assessments (PIA) for programs, projects, and technologies to ensure compliance with OGC’s privacy policy and applicable data protection legislation.  
  • Coordinate and conduct privacy breach investigations, collaborating with internal and external stakeholders, assessing and mitigating privacy risk, documenting outcomes, and recommendations to prevent recurrence.   
  • Lead and supports privacy training and data protection training, communications, and awareness programs.
  • Lead and participate on project teams as the Subject Matter Expert (SME), providing advice into the design and development of new and revised products in accordance with OGC policies, relevant data protection legislation, privacy by design principles, contractual obligations, and privacy best practices.
  • Provides expert advice and guidance to all levels of leadership and business teams regarding data protection requirements, advising on privacy risks and developing strategies with the business areas to enable the business to mange those risks.
  • Completes privacy risk reviews of third party service providers and related due diligence.
  • Conduct research and provide risk analysis on privacy related issues.
  • Continuously improving the privacy management program metrics, monitoring activities, and drafting quarterly operations reports.
  • Monitor and maintain knowledge of current and new privacy legislation and other applicable regulatory requirements impacting OGC through independent research, government bodies and industry sources. Collaborating with the business units to ensure business processes are compliant with applicable regulations.   
  • Guides the access to information process, completing requests within compliance timelines, applying relevant privacy compliance requirements to each request and producing associated activity reports. 
  • Provides support to operational risk management to mitigate organizational risks and improve business resiliency.
  • Provides training and guidance to junior privacy team members, acting as a resource to aid in advancing their privacy knowledge and development.   

Qualifications

Let’s Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

  • A university degree or college diploma in business or a related field.
  • Minimum three to five years’ experience working in a privacy compliance role, preferably within an insurance or financial services organization.
  • Strong understanding of Canadian privacy regulations, data protection laws and privacy by design principles. A CIPP/C designation is preferred and/or willingness to attain.   
  • Excellent verbal and written communication skills with the ability to communicate technical and legal information effectively and clearly to all levels of the organization and leadership forums. 
  • Demonstrated ability to deal effectively and collaboratively with all levels of internal and external stakeholders to achieve privacy compliance requirements.
  • Excellent time management skills to manage multiple responsibilities and priorities.
  • Innovative and a self-starter with good research, analysis and report writing abilities meeting quality standards and deadlines.
  • Proficiency in MS Office applications and Power BI.
  • A CRM designation is considered an asset.
  • The ability to communicate in French (verbal and written) is considered an asset.

    Working Conditions:
  • Flexible work from home and hybrid options available.
  • May be required to work overtime.
  • May be required to travel.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

    Additional Information

    Some of the Perks We Offer:

    We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

    • Rewarding salary and bonuses that truly value your dedication
    • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
    • Defined benefit pension plan for a financially confident retirement
    • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
    • Access to a wealth of learning resources, including LinkedIn Learning for professional development
    • Flexible work-from-home and hybrid options
    • Unlock your potential with opportunities for advancement

    Let’s work together! If you are interested in this opportunity, please apply online.

    OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

    As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

    We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

    #LI-Remote, #LI-Hybrid

    Average salary estimate

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    What You Should Know About Senior Privacy and Compliance Specialist, OTIP Group of Companies (OGC)

    At OTIP Group of Companies, we are on the lookout for a dynamic and motivated Senior Privacy and Compliance Specialist to join our team in Waterloo, ON. This isn't just any job; it’s an opportunity to be at the forefront of safeguarding the privacy of our members while helping us navigate the evolving landscape of compliance. You’ll be diving into investigating privacy incidents, developing, implementing, and communicating our privacy compliance protocols. Your role will involve conducting privacy impact assessments to ensure our operations are in line with OGC’s privacy policy and relevant legislation. You’ll lead breach investigations, collaborate with internal and external stakeholders, and conduct comprehensive training programs to enhance data protection awareness. Your expertise will shape our projects, and your guidance will be invaluable to our leadership, helping them manage privacy risks effectively. And it doesn’t end there; you’ll also review third-party service providers and monitor relevant privacy legislation to keep us compliant. We pride ourselves on creating a supportive work environment, offering flexible work arrangements, and fostering continuous learning. If you have a passion for privacy, a relevant degree, and a few years of experience in the field, we welcome you to apply. Join us at OTIP, where we put our people at the heart of everything we do and make a real difference in the lives of our members.

    Frequently Asked Questions (FAQs) for Senior Privacy and Compliance Specialist Role at OTIP Group of Companies (OGC)
    What are the main responsibilities of the Senior Privacy and Compliance Specialist at OTIP Group of Companies?

    The Senior Privacy and Compliance Specialist at OTIP Group of Companies is tasked with a variety of critical responsibilities including conducting privacy impact assessments, coordinating breach investigations, providing guidance on data protection, and leading privacy training initiatives. This role is essential in ensuring compliance with laws and regulations while actively improving the privacy management program.

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    What qualifications are required for the Senior Privacy and Compliance Specialist position at OTIP Group of Companies?

    To qualify for the Senior Privacy and Compliance Specialist role at OTIP Group of Companies, candidates should possess a university degree or college diploma in business or a related field, combined with three to five years of experience in a privacy compliance role, preferably within an insurance or financial services context. Strong knowledge of Canadian privacy laws, as well as excellent communication skills, are also required.

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    How does OTIP Group of Companies support its Senior Privacy and Compliance Specialist in their role?

    OTIP Group of Companies supports its Senior Privacy and Compliance Specialist through ongoing training and development opportunities, flexible work-from-home options, and a comprehensive benefits program. Employees are encouraged to enhance their skills and knowledge, ensuring they remain up-to-date with privacy regulations and best practices.

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    What is the work environment like for the Senior Privacy and Compliance Specialist at OTIP Group of Companies?

    The work environment for the Senior Privacy and Compliance Specialist at OTIP Group of Companies is flexible, with options for remote and hybrid work. The company fosters a culture of support and inclusion, making it a great place for individuals to thrive while working on important privacy and compliance initiatives.

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    What career advancement opportunities are available for the Senior Privacy and Compliance Specialist at OTIP Group of Companies?

    At OTIP Group of Companies, the Senior Privacy and Compliance Specialist has access to various career advancement opportunities. The company invests in its employees' growth through professional development resources and supports pathways for advancing within the organization, building the future leaders in privacy compliance.

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    Common Interview Questions for Senior Privacy and Compliance Specialist
    Can you explain your experience with privacy impact assessments in your previous roles?

    In answering this question, be prepared to share specific examples of privacy impact assessments you have conducted. Highlight the methods used, the stakeholders involved, and the outcomes achieved, emphasizing your ability to analyze risks and develop mitigation strategies.

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    Describe a time you handled a privacy breach. What steps did you take?

    When responding, detail the situation by briefly outlining the breach, your immediate actions to investigate and resolve the issue, how you communicated with stakeholders, and the preventive measures you implemented to avoid future breaches.

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    What strategies would you employ to train staff on compliance and privacy requirements?

    Discuss your approach to training, which could include developing engaging materials, interactive workshops, and ongoing support. Share examples of successful training programs you have implemented that resulted in improved compliance within the organization.

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    How do you stay updated on changes in privacy legislation?

    Mention your strategies for staying informed, such as subscribing to industry newsletters, attending relevant webinars, participating in professional organizations like IAPP, and conducting regular reviews of legal updates and articles related to privacy regulations.

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    What experience do you have with third-party risk assessments?

    Provide examples of how you have evaluated third-party service providers, the criteria you used for assessing privacy risks, and any challenges you faced during the assessment process and how you overcame them.

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    How would you handle a situation where a department is resistant to privacy compliance?

    Explain your approach in such a scenario, which may include open communication, educating the department on the implications of non-compliance, and collaborating to find a solution that aligns privacy needs with business objectives.

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    What is your understanding of 'Privacy by Design' principles?

    Articulate your understanding of 'Privacy by Design' as a framework that integrates privacy into the design process from the beginning, emphasizing its importance in risk management and legal compliance through real-world examples of how you have applied these principles.

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    Can you discuss your communication style when dealing with complex privacy matters?

    Share how you tailor your communication style based on the audience, ensuring that technical and legal information is conveyed effectively. Provide an example where clear communication played a crucial role in achieving compliance or resolving an issue.

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    What tools or technologies have you used for privacy management and compliance tracking?

    Discuss your experience with specific tools such as compliance management software, risk assessment tools, or data mapping solutions. Highlight how these technologies helped you streamline processes and enhance compliance efforts.

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    Why do you want to work as a Senior Privacy and Compliance Specialist at OTIP Group of Companies?

    When answering, emphasize your alignment with OTIP Group of Companies' values, your passion for privacy, and how your skills and experience can contribute to the organization’s mission of delivering meaningful benefits support and service while ensuring compliance.

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    With more than 600 employees and a full range of group and individual insurance products, the Ontario Teachers Insurance Plan (OTIP) has a well-earned reputation for providing outstanding benefit support and service to the education community, uni...

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    January 15, 2025

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