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Compliance Specialist I

Job Title

Compliance Specialist I

 

Division

Compliance

 

Location

Remote

 

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking dedicated individuals who are passionate about assisting consumers in resolving financial obligations while maintaining respectful and empathetic communication. If you are driven, customer-focused, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.

 

 

Job Description

The Compliance Specialist I will assist in maintaining and enhancing CCMR3’s compliance management program to ensure adherence to applicable regulations and standards across a variety of business areas, including commercial collections, legal collections, and first party services. This position requires a solid understanding of consumer protection laws, regulatory requirements, and risk management practices. The Compliance Specialist I will contribute to compliance initiatives, monitor regulatory changes, perform risk assessments, and support internal auditing and vendor management efforts. This position reports to the Director of Compliance.

 

Position Responsibilities:

- Implement and maintain compliance policies, procedures, and practices in alignment with federal, state, and local regulations.

- Conduct detailed risk assessments to identify potential compliance vulnerabilities and collaborate with the Director of Compliance to develop and implement mitigation strategies.

- Perform internal audits and testing of processes, systems, and communication practices to evaluate the effectiveness of compliance controls and ensure adherence to regulatory requirements.

- Monitor daily operations to ensure compliance with relevant laws, including FDCPA, TCPA, FCRA, and CFPB guidelines, identifying and addressing potential risks or violations proactively.

- Assist in managing vendor compliance, including conducting due diligence reviews, ongoing risk assessments, and monitoring to ensure adherence to compliance and security standards.

- Collaborate with the Director of Compliance to review and respond to regulatory updates, industry trends, and client-specific requirements, recommending process enhancements as needed.

- Maintain accurate records of compliance activities, including audit findings, remediation efforts, responses to regulatory inquiries, dispute resolutions, and complaint responses.

- Participate in the investigation and resolution of compliance-related issues such as disputes and complaints, assisting with root cause analysis and corrective action plans.

- Provide support for client audits, regulatory examinations, and other external reviews, as required.

- Contribute to the development and maintenance of compliance documentation, including policies, procedures, and reporting metrics.

 

 

Required Qualifications:

 

- Bachelor’s degree in business, law, finance, or a related field preferred.

- 1–3 years of experience in compliance, risk management, or a related field within collections or financial services.

- In-depth knowledge of relevant laws and regulations, including FDCPA, TCPA, FCRA, and CFPB requirements.

- Experience in risk assessment, vendor management, and internal auditing or testing is strongly preferred.

- Strong organizational and time-management skills with a keen attention to detail.

- Proficiency with technology, including MS Office Suite (Word, Excel, PowerPoint).

- Strong written and verbal communication skills.

- Analytical mindset with problem-solving abilities.

- High ethical standards and a commitment to maintaining the integrity of the organization’s operations.

 

In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We offer competitive compensation packages including numerous benefit options, a generous PTO package including monthly Wellness Days and 401k match, comprehensive training, and opportunities for professional growth. If you're ready to join a “people first” company that values integrity and teamwork, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.


Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Compliance Specialist I, CCMR3

Are you ready to take your career to the next level? Join us at CCMR3 as a Compliance Specialist I! With a focus on integrity and empathy, we provide leading debt recovery solutions while ensuring our clients' dependability on our ethical practices. In this exciting remote role, you’ll play a crucial part in maintaining and enhancing our compliance management program. You'll delve into areas like commercial collections and legal collections, working closely with our Director of Compliance to ensure we consistently meet federal, state, and local regulations. Your responsibilities will include conducting risk assessments, performing internal audits, and monitoring daily operations to safeguard our adherence to compliance laws like FDCPA and CFPB guidelines. If you have a knack for problem-solving, a passion for customer communication, and a keen eye for detail, we believe you'll thrive in our fast-paced environment. With a bachelor’s degree in business or a related field, plus 1-3 years of experience in compliance or risk management, you'll be well-prepared to help us make a genuine impact in people's financial journeys. We take pride in investing in our team—enjoy competitive compensation, generous PTO, and professional growth opportunities. So, if you're driven and want to be part of a 'people first' company, we invite you to apply today to help us navigate financial challenges with a compassionate touch!

Frequently Asked Questions (FAQs) for Compliance Specialist I Role at CCMR3
What are the primary responsibilities of a Compliance Specialist I at CCMR3?

As a Compliance Specialist I at CCMR3, your main responsibilities include implementing and maintaining compliance policies, conducting detailed risk assessments, performing internal audits, and monitoring daily operations to ensure adherence to relevant laws. You will also assist in managing vendor compliance and contribute to compliance documentation, making it an integral role in safeguarding our ethical practices and regulatory standards.

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What qualifications are needed for the Compliance Specialist I role at CCMR3?

To be considered for the Compliance Specialist I position at CCMR3, candidates should ideally possess a bachelor’s degree in business, law, finance, or a related field. Furthermore, having 1-3 years of experience in compliance, risk management, or collections can be incredibly beneficial. A solid understanding of consumer protection laws, along with strong communication and analytical skills, is essential for success in this role.

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How does the Compliance Specialist I contribute to compliance initiatives at CCMR3?

In the role of Compliance Specialist I at CCMR3, you will actively contribute to compliance initiatives by tracking regulatory changes, conducting risk assessments, and collaborating with the Director of Compliance on strategy implementation. Your proactive approach will help identify and mitigate potential compliance vulnerabilities, significantly enhancing our compliance management program.

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What skills are essential for a Compliance Specialist I at CCMR3?

A Compliance Specialist I at CCMR3 should possess strong organizational and time-management skills, alongside keen attention to detail. Familiarity with technology, particularly the MS Office Suite, is also important. Furthermore, having excellent written and verbal communication skills and an analytical mindset for problem-solving is crucial to navigate the complexities of compliance effectively.

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What benefits can a Compliance Specialist I expect at CCMR3?

CCMR3 offers a competitive compensation package for the Compliance Specialist I role, including a generous PTO policy with monthly wellness days and a 401k match. In addition to these benefits, you will have access to comprehensive training programs and various opportunities for professional growth, allowing you to thrive in a supportive and rewarding work environment.

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Common Interview Questions for Compliance Specialist I
What experience do you have with compliance regulations relevant to the Compliance Specialist I role?

Highlight your specific experiences with regulations such as the FDCPA, TCPA, and FCRA. Discuss any relevant projects or responsibilities you've handled, such as conducting audits or compliance assessments, which demonstrate your familiarity with these laws.

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Can you describe a time when you identified a compliance risk and how you addressed it?

Provide a detailed example that showcases your analytical and problem-solving skills. Explain the context, the risk you identified, and the steps you took to mitigate it, emphasizing your proactive approach and the positive outcome that followed.

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How do you prioritize your tasks in a fast-paced compliance environment?

Share your strategies for staying organized, such as using task management tools or prioritizing based on deadlines and impact. Explain how you ensure that key compliance activities are never overlooked, demonstrating your time-management skills.

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What tools or software applications are you familiar with in relation to compliance management?

Discuss any compliance management software you've used, along with standard office software such as the MS Office Suite. Mention how these tools help you manage compliance documentation and track regulatory updates efficiently.

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How do you stay updated on changes in compliance regulations?

Explain your methods for staying informed, such as subscribing to relevant industry newsletters, participating in webinars, or being part of professional networks. This shows your commitment to continuous learning and compliance excellence.

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How would you handle a situation where an employee fails to follow compliance procedures?

Talk about your approach to addressing compliance breaches, emphasizing the importance of communication and education. Illustrate how you would investigate the situation factually before implementing corrective actions and putting measures in place to prevent recurrence.

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What is your understanding of the role of a Compliance Specialist I within CCMR3?

Demonstrate your knowledge of the core responsibilities of the Compliance Specialist I role, including monitoring compliance with regulations, conducting internal audits, and supporting vendor compliance. Show that you understand how this role supports the organization's commitment to ethical practices.

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Can you describe your experience with risk management?

Provide examples of how you've participated in risk assessments, including the identification of vulnerabilities and the development of mitigation strategies. Highlight any tools or methodologies you’ve employed during these processes.

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How do you approach collaboration with the Director of Compliance on regulatory matters?

Discuss your views on the importance of teamwork and collaboration in compliance work. Share examples of how you effectively communicate with leadership about regulatory updates or compliance challenges to foster a proactive compliance culture.

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What are your career aspirations as a Compliance Specialist I?

Articulate your professional goals while reflecting on how they align with the Compliance Specialist I role at CCMR3. Show enthusiasm about potentially taking on more responsibilities, contributing to the compliance management program, and advancing within the compliance field.

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As a full-service partner, CCMR3 operates differently, because we were designed differently. When it comes to collections, you can’t outsource to just any agency. Finding the right partner is critical to your bottom line and your brand. CCMR3 is r...

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Full-time, remote
DATE POSTED
January 6, 2025

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