Job details

Energy Growth & Sales Specialist

The Specialist will play a pivotal role in attracting and retaining customers while driving the marketing efforts for energy and power products and services. In this position, you'll be tasked with coordinating, engaging, and enhancing relationships to ensure revenue assurance with maximum demand customers.

1. Customer Relationship Management:

Coordinate and assist in creating, developing, and maintaining high-quality solutions to meet customer needs.
Address and resolve customer complaints promptly and efficiently.
Build and maintain strong, long-lasting relationships with customers.

2. Revenue Management:

Analyze energy consumption data and billing histories to identify optimization opportunities.
Ensure timely and accurate billing and collection of revenue from customers.
Coordinate cash collection activities and resolve billing-related issues.

3. Business Development:

Develop and execute business plans to achieve growth targets as well as identify and pursue business opportunities to acquire new maximum demand customers.
Conduct cost-benefit analyses to evaluate project feasibility.

4. Data Management and Analysis:

Improve the accuracy and completeness of customer data through effective KYC processes.
Analyze customer data to identify trends and insights.

5. Regulatory Compliance:

Maintain adherence to the Quality Management System and Occupational Health & Safety protocols, while also following all applicable regulations and industry standards.

6. Stakeholder Management:

Liaise with technical and other important stakeholders on decision-making related to customer complaints.
Coordinate with other departments to ensure smooth operations.

This role requires a first degree or its equivalent diploma qualification
Requires at least 5 - 7 years commercial work experience
Experience in the energy sector, particularly in dealing with maximum demand customers, is preferred

An experience in power or banking sales will be an advantage

What You Should Know About Energy Growth & Sales Specialist, PACteam

Are you an ambitious professional with a passion for driving customer relationships in the energy sector? Join us as an Energy Growth & Sales Specialist! In this exciting role, you'll be the engine behind our efforts to attract and retain customers while enhancing our marketing strategies for energy and power products. As the Specialist at our dynamic company, your core responsibilities will include managing customer relationships by developing high-quality solutions tailored to their needs and ensuring their voices are heard. You will analyze energy consumption data to spot optimization opportunities, ensuring that billing processes are timely and efficient, while also addressing any complaints that arise. Your knack for business development will shine as you create and execute innovative business plans aimed at meeting our growth targets. Additional responsibilities include analyzing customer data for actionable insights and ensuring all operations adhere to regulatory compliance standards. Your experience in the energy sector will be invaluable as you liaise with stakeholders and coordinate with various departments, ensuring a smooth customer experience. A fun yet focused environment awaits you where your contributions truly matter, making this an ideal place for someone with 5-7 years of relevant experience. If you're ready to take your career to the next level while helping us grow, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Energy Growth & Sales Specialist Role at PACteam

What are the main responsibilities of an Energy Growth & Sales Specialist?

As an Energy Growth & Sales Specialist, you will play a pivotal role in managing customer relationships, ensuring satisfaction, and spearheading revenue management. Key duties include analyzing energy consumption data, overseeing timely billing processes, and executing business development strategies to acquire new maximum demand customers. Your responsibilities will also encompass data management and regulatory compliance, ensuring adherence to industry standards.