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Systems Engineer 2 - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a member of the Palo Alto Networks Sales team, the successful Professional Services Sales Engineer will be responsible for partnering with Services Sales Managers supporting our core and speedboat account teams. They will be responsible for understanding customer requirements, scoping level of effort and recommending services that provide successful outcomes for our customers.

The successful candidate will be able to design and architect implementation and optimization solutions, assist customers with planning for large-scale transformations in technology and recommend the appropriate post sales resource teams to ensure client success. The candidates should be highly competent presenters with experience running virtual and in-person customer discovery workshops. Previous experience to include understanding and translating technical solutions into business value for C level executives. This position reports into the Director of Service Sales.

Location: We are open to remote individuals who are located in the EST time zone. 

Your Impact

  • The person in this role will be supporting a large team of sales reps and must work as the services technical resource along with the Service Sales Manager
  • Together the team will be responsible for driving services revenue in a specific territory
  • Proven experience working as an overlay resource to a core sales organization positioning services to large enterprise companies and creating project plans and detailed statement of works is desired
  • Domestic travel is required and International travel may be required as necessary 
  • It is desirable that the candidate has knowledge of network infrastructure based security appliances, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, Cloud environments including AWS, Azure and GCP and SOC environments
  • Candidates should also have practical knowledge of routing and switching products that may be installed adjacent to the Palo Alto Networks appliances

Qualifications

Your Experience

  • BS technical degree or equivalent military experience required
  • 5+ years of experience working in security including  2+ years working in a sales or consulting role 
  • Self motivated and detail oriented
  • Strong written and verbal communication and presentation skills
  • Ability to create technical documentation (SOWs, project timelines, etc) for sales and delivery teams
  • Superb organizational and prioritization skills
  • Ability to facilitate discovery workshops with cross functional customer resources and to prepare 1-3 year current state/future state roadmaps and services proposals
  • Sales experience with quota carrying positions desirable
  • Experience working with Channel partners and understanding of a channel centric go to market approach
  • Preferred qualifications - Palo Alto Networks Cybersecurity Apprentice and Cybersecurity Practitioner certifications are strongly encouraged

Additional Information

The Team

Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our Sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success — everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer 2, Palo Alto Networks

At Palo Alto Networks, we believe that every digital interaction should be secure, and that's where the role of Systems Engineer 2 comes into play. As a key member of our Sales team, you'll work closely with Services Sales Managers, supporting our core and speedboat account teams to deliver exceptional service to clients. Your main focus will be to understand customer needs, scope projects, and craft tailored solutions that ensure successful outcomes. In this remote position, ideally based in the EST time zone, you’ll become a pivotal technical resource, aiding a team of sales representatives to drive services revenue in your designated territory. A proactive approach is essential, as you will conduct virtual and in-person workshops, presenting technical solutions in a way that highlights their business value to executives. With over five years of experience in security—particularly in sales or consulting—coupled with a knack for creating detailed project documentation, you'll excel in guiding clients through their technology transformations. If you're motivated, detail-oriented, and passionate about cybersecurity, we're eager to see how your skills can contribute to our mission of making the digital world safer. Dive into this exciting opportunity with us, where innovation and collaboration meet to inspire change in the cybersecurity landscape.

Frequently Asked Questions (FAQs) for Systems Engineer 2 Role at Palo Alto Networks
What qualifications do I need for the Systems Engineer 2 role at Palo Alto Networks?

To apply for the Systems Engineer 2 position at Palo Alto Networks, candidates should possess a BS technical degree or equivalent military experience and have a minimum of 5 years in security, including at least 2 years in a sales or consulting role. Strong communication skills and the ability to create technical documentation are also essential.

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What responsibilities does a Systems Engineer 2 have at Palo Alto Networks?

As a Systems Engineer 2 at Palo Alto Networks, you'll partner with Services Sales Managers to understand customer requirements and scope projects effectively. Your primary responsibilities include designing implementation solutions, running customer workshops, and working closely with sales to drive services revenue.

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How does the Systems Engineer 2 role contribute to the success of Palo Alto Networks?

The Systems Engineer 2 role is critical at Palo Alto Networks, as it bridges the gap between technical solutions and client needs. By effectively communicating and understanding customer challenges, you help create tailored services that drive business outcomes, ensuring customer satisfaction and fostering long-term partnerships.

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What skills are desirable for the Systems Engineer 2 position at Palo Alto Networks?

Desirable skills for the Systems Engineer 2 position at Palo Alto Networks include knowledge of network infrastructure security appliances, experience with cloud environments like AWS, Azure, and GCP, and the ability to facilitate discovery workshops. Familiarity with routing and switching products is also beneficial.

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What is the work environment like for a Systems Engineer 2 at Palo Alto Networks?

The work environment for a Systems Engineer 2 at Palo Alto Networks is collaborative and supportive. Employees enjoy remote work flexibility while being part of a dynamic team dedicated to innovation and problem-solving, enhancing the cybersecurity landscape together.

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Will I receive training as a Systems Engineer 2 at Palo Alto Networks?

Yes, at Palo Alto Networks, you'll have personalized learning opportunities tailored to help you thrive in the Systems Engineer 2 role. The company values ongoing personal and professional development, ensuring that you keep up with industry trends and enhance your skill set.

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What kind of experience is valued for the Systems Engineer 2 role at Palo Alto Networks?

Experience that is valued for the Systems Engineer 2 role includes having a proven track record in security, familiarity with project planning and delivery in a sales context, and technical knowledge related to Kali Linux and cybersecurity apprenticeships or practitioner certifications.

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Common Interview Questions for Systems Engineer 2
Can you explain your experience with cybersecurity solutions relevant to the Systems Engineer 2 position?

In your response, highlight specific cybersecurity projects you've worked on, discussing the solutions implemented, the technologies used, and the outcomes. Emphasize how your experience aligns with the responsibilities of a Systems Engineer 2 at Palo Alto Networks.

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How do you approach understanding customer requirements as a Systems Engineer 2?

Explain your methodology for engaging with clients to assess their needs, such as conducting discovery workshops and asking targeted questions that guide you in developing tailored solutions that address their unique challenges.

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What strategies do you use to translate technical details into business value for clients?

Discuss how you frame technical solutions in terms of ROI, risk management, and overall impact on the client's business operations, ensuring that executives can appreciate the value your recommendations bring.

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Describe a challenging project you worked on in a sales or consulting role.

Share a specific example of a challenging project where you had to navigate obstacles and engage with various stakeholders. Highlight how you addressed their concerns and led the project to a successful completion, emphasizing your teamwork and leadership skills.

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How do you prioritize your tasks when supporting multiple sales teams?

Illustrate your organizational skills by describing your process for prioritizing tasks based on urgency and impact, as well as how you communicate with sales teams to stay aligned on priorities.

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What is your experience with network infrastructure-based security appliances?

Detail your background working with various types of network security appliances, such as firewalls or VPNs. Provide examples of how you’ve implemented or optimized these devices in previous roles.

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How do you prepare for customer workshops as a Systems Engineer 2?

Share the steps you take to prepare for customer workshops, including researching the client's business, understanding their industry, creating engaging presentations, and planning for potential questions or discussions.

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What role do you see a Systems Engineer 2 playing in contributing to a security sales team?

Articulate how you view the Systems Engineer 2 role as a critical technical partner that enhances the sales process through deep product knowledge and the ability to address technical objections from clients.

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How do you ensure your technical documentation is effective?

Discuss your approach to creating technical documents, such as SOWs and project timelines, ensuring they are clear, concise, and tailored to the audience's technical understanding while including all necessary details.

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Why are you interested in the Systems Engineer 2 position with Palo Alto Networks?

Articulate your passion for cybersecurity and how Palo Alto Networks' mission aligns with your values. Explain your desire to contribute to an innovative environment and support clients in achieving their security goals.

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Freeman Remote Alexandria, Virginia
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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, remote
DATE POSTED
November 26, 2024

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