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Chief Commercial Officer

Our Company 

Pampered Chef, a Berkshire Hathaway company, was founded in 1980 by Doris Christopher to inspire confidence and creativity in the kitchen. The company provides innovative, high-quality kitchen tools and cooking solutions that make everyday meal preparation easier and more enjoyable. Pampered Chef empowers home cooks with its product line, which includes cookware, bakeware, cutlery, small appliances, pantry items, and kitchen gadgets designed with functionality and style. 

Operating through a direct sales model, Pampered Chef works with a network of independent consultants who host cooking experiences in person and virtually. These experiences showcase the brand's products and provide valuable tips and inspiration for creating memorable meals. This model fosters personalized customer engagement and creates a strong sense of community. 

As a purpose-driven organization, Pampered Chef is committed to sustainability and social responsibility. The company integrates eco-friendly practices into its products and operations, actively reduces waste, and supports charitable initiatives to positively impact local communities. 

For more information, please visit www.pamperedchef.com. 

The Role 

The Chief Commercial Officer (CCO) will serve as the primary general manager for Pampered Chef’s P&L, reporting directly to the Chief Executive Officer. This individual will oversee the company’s commercial strategy and go-to-market planning, brand and digital marketing strategy and execution, and ensure field success. 

The CCO will define and execute the commercial strategy to maximize growth, revenue, and customer engagement, leveraging Pampered Chef’s unique sales model and brand heritage. They will lead the development of innovative marketing initiatives, digital platforms, and field strategies that inspire the company’s consultants and customers while enhancing overall business performance. 

Compensation, Benefits and Logistics Expectations  

Pampered Chef is headquartered in Addison, Illinois. The position will be based at headquarters with flexibility for occasional travel for Berkshire Hathaway events, incentive trips and other business meetings. The officer should be comfortable with our current hybrid schedule including Mondays and Fridays from home, and Tuesdays-Wednesdays-Thursdays at the office.  

This role offers a competitive compensation package starting at $300K base + bonus and LTI potential. 

This position includes a comprehensive benefits package, which includes:

  • Medical, dental and vision insurance
  • Company-paid life insurance with additional voluntary coverage options
  • Disability insurance
  • Additional voluntary benefits
  • 401k match
  • Generous PTO
  • Paid Parental leave
  • 30%+ discount on Pampered Chef Products and product giveaways
  • FREE onsite fitness center and sports court
  • Premium Care.com membership
  • Hybrid work environment

Key Responsibilities 

Strategic Leadership 

  • Develop and implement a comprehensive commercial strategy that aligns with Pampered Chef’s mission, vision, and business objectives. 
  • Serve as a key advisor to the CEO and executive team on brand and commercial strategies, identifying opportunities to drive revenue, market share, and consultant engagement. 
  • Leverage data and analytics to inform decision-making, identify growth opportunities, and assess performance. 

Brand and Digital Marketing 

  • Build and enhance the Pampered Chef brand, ensuring its relevance and appeal to both consultants and customers. 
  • Oversee digital marketing efforts, e-commerce, and social media strategies to enhance customer experience and grow online revenue. 
  • Ensure consistency and creativity across all marketing and communication channels. 

Commercial Strategy and Go-to-Market Planning 

  • Lead the development of go-to-market plans, including product launches, promotional campaigns, and pricing strategies. 
  • Partner with product development teams to align innovations with customer needs and market trends. 
  • Balance long-term brand equity with near-term financial performance. 

Field Strategy and Success 

  • Define and execute strategies that drive the success of Pampered Chef’s consultant network. 
  • Foster a strong relationship with field leaders to ensure alignment on goals, engagement strategies, and performance. 
  • Develop innovative tools, incentives, and training programs that empower consultants to achieve their business goals. 

Structure Overview  

This position has 5 direct reports and a total organization size of approximately 65 resources.  

 

Peers to this position include the Chief Operating and International Officer, Chief Technology Officer, Chief Financial Officer and Chief People Officer, who make up the “Officer Team” at Pampered Chef and report to the CEO. You can find more information about the Pampered Chef Officer team on our “About Us” section of the website.  

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Average salary estimate

$300000 / YEARLY (est.)
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$300000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Commercial Officer, Pampered Chef

At Pampered Chef, we understand the heart of every home is its kitchen, and our mission revolves around inspiring confidence and creativity in cooking. We’re on the lookout for an exceptional Chief Commercial Officer (CCO) to join our passionate team in Addison, Illinois. As the CCO, you won't just oversee our commercial strategy; you'll be at the forefront of shaping experiences that connect our products with our community. You’ll work closely with the CEO and our talented executive team to craft innovative marketing initiatives and digital platforms that resonate with both our independent consultants and loyal customers. In this role, you’ll harness data and insights to propel our brand’s growth and success while maintaining the essence of what makes Pampered Chef special. Plus, with the flexibility of a hybrid work environment, you’ll have the freedom to balance your professional and personal life while being based at our headquarters. With competitive compensation, benefits, and a dynamic team of around 65 resources, you’ll have the opportunity to make a significant impact—boosting engagement, driving revenue, and fulfilling our commitment to sustainability and community support. Join us and help create memorable cooking experiences that inspire home cooks everywhere!

Frequently Asked Questions (FAQs) for Chief Commercial Officer Role at Pampered Chef
What are the responsibilities of the Chief Commercial Officer at Pampered Chef?

The Chief Commercial Officer at Pampered Chef is responsible for developing and implementing a comprehensive commercial strategy that aligns with the company’s mission and business objectives. This includes overseeing brand and digital marketing, ensuring field success, and utilizing data and analytics to inform strategic decisions. The CCO serves as a key advisor to the CEO, identifying growth opportunities and enhancing overall business performance.

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What qualifications are required for the Chief Commercial Officer role at Pampered Chef?

To be a successful Chief Commercial Officer at Pampered Chef, candidates typically need extensive experience in commercial strategy, digital marketing, and team leadership, along with a proven track record of driving revenue growth. Skills in data analytics, strong communication, and a passion for culinary experiences are important, as is an alignment with the company’s values focused on sustainability and social responsibility.

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How does the Chief Commercial Officer contribute to Pampered Chef's mission?

The Chief Commercial Officer plays a critical role in driving Pampered Chef's mission by developing a commercial strategy that fosters innovation and aligns with the brand’s heritage. They lead marketing initiatives and field strategies that inspire both consultants and customers to engage with the product line, strengthening community connections and enhancing overall customer experience.

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What is the work environment like for the Chief Commercial Officer at Pampered Chef?

The Chief Commercial Officer role at Pampered Chef is based in Addison, Illinois, within a hybrid work environment that provides flexibility. The CCO can work from home on Mondays and Fridays while being in the office from Tuesday to Thursday. This setup promotes a healthy work-life balance while facilitating collaboration with the team and direct reports.

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What kind of growth opportunities does the Chief Commercial Officer have at Pampered Chef?

The Chief Commercial Officer at Pampered Chef has substantial growth opportunities, including leading innovative marketing strategies, expanding market share, and enhancing customer engagement. The position also involves direct collaboration with other executive peers, providing a platform to influence company direction and contribute to community-focused initiatives.

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Common Interview Questions for Chief Commercial Officer
Can you describe your experience with developing a commercial strategy in your previous roles?

When discussing this experience, highlight specific strategies you developed, the challenges faced, and the outcomes achieved. Showcase your ability to align a company’s mission with practical, actionable goals that drive revenue and customer engagement.

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How do you leverage data to inform your decision-making as Chief Commercial Officer?

Detail your approach to data analytics, including the tools and methodologies you use to derive insights. Discuss examples where data-driven decisions led to improved performance or new initiatives, emphasizing your analytical skills and strategic thinking.

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What strategies would you implement to enhance brand visibility and market presence?

Discuss multifaceted strategies such as integrating digital marketing campaigns, leveraging social media, and participating in community engagements. Provide examples from your past where you successfully increased brand visibility, demonstrating creativity and insight into market trends.

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How do you foster relationships with field consultants and ensure alignment on goals?

Explain your approach to building strong relationships, including regular communication, setting clear objectives, and providing incentives and resources. Share past experiences where effective collaboration led to increased consultant success and sales growth.

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Describe a successful product launch you managed and the strategies that led to its success.

Share the specifics of the launch plan, including market research, promotional strategies, and your role in the execution. Highlight the outcomes, such as sales performance and customer feedback, to demonstrate your capability in managing successful product launches.

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How do you stay current with industry trends and changes in consumer preferences?

Discuss your methods for keeping abreast of trends, such as attending industry conferences, consuming relevant publications, and networking with professionals. Showcase your proactive nature in adapting strategies based on these insights to ensure alignment with consumer needs.

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What experience do you have with digital marketing and e-commerce strategies?

Talk about your hands-on experience with various digital marketing channels and e-commerce platforms. Provide examples of campaigns you've led, emphasizing your ability to monitor performance metrics and adapt strategies to improve online engagement and sales.

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How would you create a culture of innovation within Pampered Chef?

Outline your vision for fostering a creative environment, such as encouraging team brainstorming sessions, recognizing innovative ideas, and establishing a flexible approach to experimentation. Share past instances where you've successfully nurtured innovation within a team or organization.

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What are your strategies for balancing long-term brand equity with short-term financial performance?

Discuss your approach to strategic planning, demonstrating an understanding of both immediate and long-term business goals. Share examples where you’ve successfully achieved this balance, ensuring sustained growth while meeting near-term financial targets.

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What motivates you to work in the culinary and home goods industry?

Reflect on your personal passion for cooking or home experiences that drive your desire to innovate in this field. Share how this motivation influences your strategic vision and commitment to enhancing customer engagement with the products.

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We use the power of cooking to bring people together as the cornerstone of realizing each person's full potential in the home and in life.

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DATE POSTED
April 8, 2025

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