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Legal Assistant

Parnall Law Firm, New Mexico’s largest Personal Injury law firm, seeks a talented Legal Assistant to join our growing team! Apply today learn why Parnall Law’s exceptional company culture, commitment to client service, and dedication to upholding our mission and values has earned us a place among New Mexico’s best places to work year after year.


MISSION STATEMENT


To work together with the paralegals as a team to provide the attorneys and clients with intelligent, compassionate and determined advocacy, with the goal of maximizing compensation for the harms caused by wrongful actions of others.


To give clients and files the attention and organization needed to help bring resolution as effectively and quickly as possible.


To make sure that, at the end of the case, the client is satisfied and knows Parnall Law has stood up for, fought for, and given voice and value to his or her harm.


Benefits
  • Health, dental, & vision insurance
  • Life and long-term disability insurance
  • 401(k)
  • PTO/Select paid holidays
  • Opportunities for community outreach
  • A positive, fulfilling, caring environment where learning and growing are encouraged
  • In-office health bar
  • Annual company goal tri


RESULTS / OUTCOMES (What you must get done.)
  • Attend weekly firm wide huddle every Monday morning at 8:00
  • Attend daily team mini huddle Tuesday through Friday at 8:00 am
  • Have status comments entered before weekly OOS meetings
  • Attend biweekly meeting with Team Lead to go over individual metrics and goals.
  • Opening all UM/UIM claims within 1 day of signed retainer
  • Opening all Liability claims within 1 day of receipt of liability information from police report or IPRA
  • Send out letters of representation within 24 hours of claims being opened.
  • Send out welcome letters within 2 days of being retained by client.
  • Obtain client homework, photos, dec pages within 14 days of being retained.
  • Obtain insurance dec pages within 14 days of sending out the letter of representation.
  • Prepare PeopleMap and background on tort/defendant and client within two days of the case being moved to Prep.
  • Ensure overdue tasks never exceed 50.


DUTIES / RESPONSIBILITIES
  • Complete all task items in a timely fashion.
  • Complete all CM/paralegal requests accurately and promptly.
  • Posting all case information, and litigation information, accurately in SmartAdvocate.
  • Client follow up calls, as directed by CM/paralegal.
  • Verify adjuster’s contact information prior to demand being sent out.
  • Compiling attachments for demand letters (on disc or multiple online portal uploads) and noting dates in case tab and insurance tabs.
  • Making follow up calls to insurance carriers to confirm receipt of demand letters.
  • Property address search
  • License info and research
  • Light research or investigation as directed by Case Manager
  • Answer incoming calls via the First Call Group
  • Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape.
  • Follow and maintain all firm policies and procedures.


COMPETENCIES
  • Excellent communication skills, verbal and written.
  • Empathy for our injured clients.
  • Confidence and motivation to exceed expectations.
  • Professional attire and demeanor.
  • Desire to learn, develop, and motivate team members.
  • Team player.
  • Ability to change in a rapidly changing environment.


$16 - $16 an hour

Requirements:

-High School diploma or equivalent

-1 year office/legal experience preferred, but not required


Parnall Law Firm is an equal opportunity employer

Average salary estimate

$33280 / YEARLY (est.)
min
max
$33280K
$33280K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Legal Assistant, Parnall Law

Join the dynamic team at Parnall Law Firm in Albuquerque, NM, as a Legal Assistant! We are New Mexico’s largest Personal Injury law firm, and we’re excited to welcome a new member to our committed family. If you thrive in a fast-paced environment and have a passion for helping others, this is the perfect opportunity for you. Your main role will involve collaborating with our paralegals and attorneys to provide compassionate support to our clients who have faced injustices. You’ll be tasked with various critical responsibilities, such as filing claims, preparing demand letters, and ensuring all processes run smoothly. Our firm prides itself on creating a positive and fulfilling work environment; thus, we offer excellent benefits, including health insurance, a 401(k) plan, and paid time off. Additionally, we foster personal growth and encourage community outreach. With our mission to advocate tirelessly for those who have been harmed, your contributions will directly impact our clients' experiences, bringing them much-needed support during difficult times. If you're ready to step into a meaningful role where your efforts will help clients achieve the justice they deserve, apply today and see why Parnall Law is consistently ranked among the best places to work in New Mexico!

Frequently Asked Questions (FAQs) for Legal Assistant Role at Parnall Law
What are the primary responsibilities of a Legal Assistant at Parnall Law Firm?

As a Legal Assistant at Parnall Law Firm, your primary responsibilities include collaborating with paralegals and attorneys to support our clients through their legal processes. You'll manage tasks such as opening claims, sending representation letters, and ensuring timely communication with clients and insurance companies. You’ll also monitor case progress and assist with necessary filings, all while maintaining organized and accurate records in SmartAdvocate.

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What qualifications do I need to be a Legal Assistant at Parnall Law Firm?

While a high school diploma or equivalent is required for the Legal Assistant position at Parnall Law Firm, having one year of office or legal experience is preferred. However, we value enthusiasm and a willingness to learn, so if you possess strong communication skills and a genuine empathy for clients, we encourage you to apply.

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What is the company culture like at Parnall Law Firm for Legal Assistants?

Parnall Law Firm prides itself on fostering a supportive, inclusive, and fulfilling work environment for Legal Assistants. We focus on teamwork, and collaboration while encouraging professional growth and community involvement. Our culture revolves around compassion for our clients and diligence in our work, encapsulating our commitment to delivering exceptional legal service.

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What benefits does Parnall Law Firm offer for Legal Assistants?

As a Legal Assistant at Parnall Law Firm, you will enjoy a comprehensive benefits package that includes health, dental, and vision insurance, life and long-term disability insurance, a 401(k) plan, paid time off, and select paid holidays. Additionally, we provide an engaging work environment with opportunities for personal and professional development, along with an in-office health bar to support your well-being.

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How does Parnall Law Firm support the growth of its Legal Assistants?

Parnall Law Firm is dedicated to fostering the growth of its Legal Assistants through regular training sessions, team meetings, and mentorship opportunities. We encourage feedback and open communication to help you reach your potential while working collaboratively within a motivated team atmosphere. Our commitment to professional development means you’ll have the resources and support necessary to thrive in your role.

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Common Interview Questions for Legal Assistant
What attracted you to the Legal Assistant position at Parnall Law Firm?

When answering this question, focus on your passion for helping clients and your admiration for Parnall Law Firm's values and mission. Speak about your interest in personal injury law and how you see yourself contributing to the firm’s commitment to client service.

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Can you describe a challenging situation you've faced in an office environment?

When addressing a challenging situation, choose a specific example that showcases your problem-solving skills and ability to remain calm under pressure. Explain the steps you took to resolve the issue and what you learned from the experience.

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How do you prioritize competing tasks as a Legal Assistant?

Demonstrate your organizational skills by explaining a method you use to prioritize tasks, such as using a task list or organizing duties by deadline. Highlight your capability to manage time effectively and ensure that critical tasks are completed promptly.

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What role does communication play in your work as a Legal Assistant?

Stress the importance of clear and effective communication in your role as a Legal Assistant. Discuss how you keep clients informed, coordinate with attorneys, and ensure all details are accurately conveyed in written documentation.

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Describe your experience with legal software or case management systems.

When discussing your experience with legal software, highlight any specific programs you've used, like SmartAdvocate. Explain your familiarity and comfort level with technology, emphasizing your quick learning abilities if you're new to certain systems.

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How would you handle a dissatisfied client?

Approach this question with empathy and professionalism. Outline your strategy for listening to the client's concerns, validating their feelings, and working towards a resolution that aligns with the firm's values and mission to support clients effectively.

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What steps do you take to ensure accuracy in your work?

Highlight the methods you use to maintain accuracy, such as double-checking your work, using checklists, and paying attention to details. This demonstrates your commitment to quality and the importance of precision in legal documentation.

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Why is confidentiality important in a Legal Assistant role?

Discuss the significance of maintaining client confidentiality and trust in legal proceedings. Explain how you adhere to ethical standards and firm policies to protect sensitive information at all times.

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How do you promote teamwork in the office as a Legal Assistant?

Share examples of how you foster a collaborative atmosphere, such as offering support to colleagues, sharing information, or participating in team-building activities. Emphasize the importance of cooperation to achieve common goals in a legal setting.

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In your opinion, what makes a successful Legal Assistant?

Conclude with your view on the traits that contribute to a successful Legal Assistant, such as strong communication skills, organizational abilities, adaptability, and a commitment to the clients' best interests. Relate these traits back to your personal strengths and experiences.

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Full-time, on-site
DATE POSTED
December 20, 2024

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