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Product Operations Generalist

Join Us in Revolutionizing the Construction Industry

Parspec is transforming how $5 trillion in building construction products are sold annually around the world by digitizing and organizing the industry’s product data. By making this data more accessible and useful, our digital platform enables designers and builders to quickly identify the right products for their projects and helps the supply chain to generate new leads and close deals faster. These benefits are enabled by proprietary AI and workflow automation technology.

Founded in 2021, Parspec has raised over $11M in seed financing from leading deep tech and construction industry investors to achieve its ambitious mission, including Innovation Endeavors (founded by former Google CEO Eric Schmidt). We invite you to be at the forefront of innovation for one of the oldest and largest industries in the world!

Leadership

Parspec is helmed by technologists and construction supply chain veterans with a common passion to digitally transform our industry.

FOUNDERS

  • Forest Flager (Co-Founder & CEO) - Former Director of Software at Katerra and Stanford University faculty member; Stanford BS, PhD. MIT MEng. Harvard MDes.

  • Pratyush Havelia (Co-Founder & CTO) - Construction-tech engineering leader for 10+ years; Stanford MS & MEng, IIT-R B.Tech.

India Leadership:

  • Anjali Sinha (Product Manager) - a seasoned product leader with 7+ years of experience in project & product management, operations strategy, and analytics; National University of Singapore - M.Tech

  • Abhijit Mitra (Lead Frontend Engineer) - 10+ years of experience building highly scalable systems, monorepo, micro-frontend architecture, distributed systems; ex-Tekion; Gauhati University B.Tech.

  • Sharique Arshi (Lead Software Architect) - 12+ years of experience in software engineering with distributed systems, architecture design, microservices; IIT-G B.Tech. 

  • Saurabh Khemka (AI Lead) - 8+ years of industrial experience in large scale model building and deployment, PhD in Neuroscience - Switzerland, IIT-R B.Tech.

  • Sameer Kulkarni - 7+ years of experience across a number of HR and Operations roles including learning and development, organizational development and project management; SPPU - Masters in Industrial and Organizational Psychology

ROLE SUMMARY 

As a Product Operations (Generalist) at Parspec, you will be the operational backbone of our product team, ensuring smooth collaboration and efficient processes across multiple functions. 

You will:

  • Coordinate with multiple functional teams - QA, Development, Web Crawling, AI, Product and Business teams - in order to ensure we are on track and aligned with high-level business objectives

  • Lead QA for the Data pipelines and set up relevant efficient business processes

  • Support overall engineering tasks related to dataset preparation projects, data quality checks with minimal oversight 

This is an exceptional opportunity to bring an entire industry to the forefront of the digital age, and we are excited to work together with like-minded and ambitious leaders like you to realize this potential.

It is preferred if you are located in Bengaluru and can report frequently to the office. 

WHO YOU ARE

  • You are a seasoned problem solver with experience in incentivizing, coordinating and managing different teams

  • You are detail-oriented and meticulous, but also understand the importance of rapid iteration in an agile development environment

  • You are not afraid to get your hands dirty and believe that no task is beneath you when it comes to delivering a world-class product

  • Your ability to identify areas for improvement and implement solutions is unmatched

  • You are self-driven and take pride in your work

  • You are independent and curious, you set clear goals, ask for help when you need it, and are always looking to learn something new

  • You are willing to occasionally make yourself available outside regular working hours to accommodate collaboration with a globally distributed team.

  • You have strong organisational skills with ability to manage multiple workstreams

  • You have solid data analysis skills and are willing to do hands-on analysis and data pulls.

  • You have solid experience in creating and maintaining process documentation

WHAT YOU WILL DO

Leading QA for Data Pipelines

  • Leading the QA effort across multiple data annotation service teams with daily coordination meetings and progress trackers 

  • Support daily product operations activities, ensuring a smooth workflow between product and operations teams

  • Defining clear and scalable processes for QA of data inputs and pipelines

  • Ensure data inputs to our systems are accurate, consistent & reliable

  • Assess any risks early on and provide actionable recommendations

  • Willingness to dive into detailed, time-consuming tasks when necessary. Understand the importance of groundwork in achieving project success.

  • Meticulous attention to detail, ensuring accuracy in all aspects of project management, documentation, and QA efforts.

  • Lead initiatives to reduce manual efforts, and enhance productivity across teams

  • Constantly evolving the process based on iterative inputs from Product & Engineering teams.

  • Clearly reporting findings to the other teams

  • Assess need for hiring and scaling resources (internally & externally) to drive multiple product/engineering initiatives

Coordination between multi-functional teams (External and Internal)

  • Clearly defining problems and keeping track of progress

  • Establish and maintain effective communication channels with stakeholders

  • Creating and managing documentation - configuration videos, KT processes, etc.

  • Collaborate with multiple teams internally, ensuring alignment of project goals, effective resource allocation, and cohesive teamwork

Improve Operational Processes & Increase Efficiency 

  • Identify, implement, and standardize best practices for product operations across the organization

  • Create and manage operational workflows 

WHAT DOES YOUR ARSENAL LOOK LIKE

Required

  • At least 2-3 years of experience in operations, strategy or equivalent roles (No freshers) 

  • Strong critical thinking, problem-solving and analytical skills, with a proven ability to approach both quantitative and qualitative challenges effectively

  • Deliver on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment

  • Excellent written and oral communication skills in English along with the ability to effectively collaborate with cross-functional teams

  • Highly organized with strong attention to detail in tracking, documenting, and improving product workflows.

  • Solid data analysis skills and willingness to do hands-on analysis and data pulls. 

  • Demonstrated ability to learn fast and adapt in a rapidly evolving field

  • Experience with rapid scaling of early-stage products

  • Proficient with Excel, JIRA, Confluence, MySQL, Python, Google workspace, Loom, Slack

Preferred, but optional

  • Bachelor’s degree in Civil Engineering or related fields

  • Sufficient experience in any construction or building engineering firm - with the goal of having a clear understanding of how building products are spec’d

  • Prior experience working with web crawlers or QA of data pipelines meant for AI ecosystems

  • Prior experience working on technology products for construction or other similar industries, e.g., automotive, aerospace, manufacturing  

  • Experience working with geographically distributed teams and users across multiple time zones

WHAT CAN YOU EXPECT

As an integral part of building Parspec from the ground up, you will share in our success. We offer: 

  • Highly competitive salary and benefits that include, among other things - insurance coverage for you and your immediate family, free health teleconsultations, learning and upskilling budgets

  • Company equity

  • Flexible hours

  • Hybrid work setup

  • Unlimited PTO

  • Opportunity to grow with a rapidly scaling company addressing a large market ripe for digital transformation

THE PARSPEC ETHOS

At Parspec, we lead from every seat. Our team members are self-starters that embrace ambiguity, think big, and bring their own uncompromising standards of excellence. We embrace diversity with a belief that different backgrounds, ideas, and skillsets result in better outcomes. Parspec does not discriminate in employment based on race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. 

Parspec encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA, people with disabilities, veterans and those with diverse life experiences.

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What You Should Know About Product Operations Generalist, Parspec

Are you ready to shape the future of construction? Join Parspec as a Product Operations Generalist in Bengaluru! At Parspec, we're revolutionizing the $5 trillion building construction industry by digitizing and organizing how construction products are sold. Our mission is to make product data more accessible, enabling designers and builders to swiftly find the right solutions for their projects. And you can be an essential part of this transformation! In this role, you will serve as the operational backbone of our dynamic product team, facilitating collaboration across various functions such as QA, Development, and AI. Your tasks will involve coordinating with different teams to ensure alignment with our business objectives, leading quality assurance efforts for our data pipelines, and streamlining processes for efficiency. With the support of a passionate team of industry veterans and innovators, you’ll help us enhance our product operations, continuously driving improvement and adaptability. If you take pride in your work, thrive on problem-solving, and have a passion for efficiency, we want you on board! You’ll have the chance to implement your ideas and foster collaboration while learning from driven individuals who share your ambition. Join us and be part of a company that values diversity, innovation, and a spirit of teamwork in achieving our goals. Your journey in transforming an entire industry starts here with Parspec!

Frequently Asked Questions (FAQs) for Product Operations Generalist Role at Parspec
What are the main responsibilities of a Product Operations Generalist at Parspec?

As a Product Operations Generalist at Parspec, your primary responsibilities will include coordinating between various teams such as QA, Development, and AI, leading quality assurance for data pipelines, and managing operational workflows to enhance efficiency. You will play a pivotal role in ensuring that teams are aligned with business objectives and project goals.

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What qualifications are required for the Product Operations Generalist position at Parspec?

To qualify for the Product Operations Generalist position at Parspec, candidates should have at least 2-3 years of experience in operations or strategy roles. A strong background in critical thinking, problem-solving, and data analysis is essential, alongside excellent communication skills and proficiency in tools like Excel and JIRA.

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Is prior experience in the construction industry necessary for a Product Operations Generalist at Parspec?

While prior experience in the construction industry is preferred, it is not mandatory for the Product Operations Generalist role at Parspec. However, familiarity with construction processes or having worked with web crawlers can be beneficial for adapting quickly to the environment and understanding project requirements.

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What skills are essential for success as a Product Operations Generalist at Parspec?

Success as a Product Operations Generalist at Parspec hinges on being detail-oriented and organized, as well as possessing strong analytical and problem-solving skills. Effective communication, the ability to manage multiple workstreams, and a hands-on approach toward analyzing data are also critical to thrive in this role.

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What sets Parspec apart from other companies for a Product Operations Generalist?

Parspec stands out due to its commitment to transforming a pivotal industry through innovation and technology. The collaborative culture, supportive leadership, and a focus on personal growth and diversity foster an environment where a Product Operations Generalist can truly make an impact and contribute to substantive change within the construction sector.

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Common Interview Questions for Product Operations Generalist
How do you prioritize tasks as a Product Operations Generalist?

Start by assessing the urgency and importance of each task, considering project timelines and team dependencies. Utilize tools like JIRA to manage workflow, and communicate regularly with team members to ensure everyone is aligned on priorities.

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Can you describe your experience with quality assurance processes?

Share specific examples where you've implemented or improved QA processes. Discuss how you developed standards for data accuracy and reliability, and the impact those measures had on project outcomes.

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What tools do you find most effective for managing product operations?

Mention tools such as JIRA for tracking tasks, Confluence for documentation, and Excel for data analysis. Explain how these tools contribute to maintaining organization and communication among teams.

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How do you handle collaboration within cross-functional teams?

Emphasize the importance of establishing clear communication channels. Describe past experiences where you facilitated discussions and coordinated efforts across diverse teams to achieve common goals.

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What strategies would you implement to improve operational processes?

Discuss your approach to identifying inefficiencies, analyzing data, and collecting feedback. Explain how you would prioritize best practices and encourage team members to embrace continuous improvement.

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Tell us about a challenging project you managed and how you overcame obstacles.

Provide a detailed example of a project that presented significant challenges. Explain the steps you took to navigate the difficulties while keeping stakeholders informed and engaged, showcasing your problem-solving skills.

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How do you ensure accurate documentation of processes?

Describe your method for creating and maintaining up-to-date process documentation, including regular reviews and updates. Mention the importance of clarity and accessibility for all team members.

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In your view, what role does a Product Operations Generalist play in guiding product development?

Articulate how a Product Operations Generalist serves as the bridge between teams, ensuring that product development aligns with market needs and operational capabilities. They play a critical role in risk assessment and resource allocation, guiding overall project success.

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How would you approach a situation where team members disagree on project direction?

Explain the importance of open dialogue and active listening. Discuss your conflict resolution skills and how you would facilitate a constructive conversation to reach a consensus while focusing on project goals.

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What motivates you to excel in the role of Product Operations Generalist?

Share your intrinsic motivation stemming from a desire to contribute to meaningful projects and drive operational excellence. Also, discuss how working in a collaborative, innovative environment like Parspec excites you.

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Parspec is transforming how $5 trillion in construction products are sold annually around the world by digitizing and structuring the industry’s product data. We are building a digital platform that helps buyers quickly identify the right products...

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Full-time, hybrid
DATE POSTED
December 6, 2024

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