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Licensed Water Treatment Plant Operations Manager

Company Description

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

BENEFITS 

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

Position Purpose: 

Directs Manages the operational activities of the Huber Heights Water Plant Operations, including production, treatment, transmission, distribution, plant/system maintenance, system/plant monitoring, production wells and facilities management functions, ensuring the provision of high-quality water at reasonable cost. Ensures that all Veolia, governmental, and environmental standards, rules, regulations, and requirements are consistently met. Leads in development and implementation of annual and strategic operating and capital investment plans for assigned areas/departments and manages them in accordance with those plans. Attains Business Unit goals and ensures that its financial objectives are achieved. Leads the Business Unit in adoption, implementation and improvement of Operational Technology systems like GIS, SCADA, Asset Management, Work Management, etc. Develops and maintains good working relationships with employees and regulatory, political, and community leaders as required.

Primary Duties/Responsibilities: 

  • Overall responsibility for the direction and success of the assigned Business Unit areas/departments and ensuring that they are operated in a cost-effective and efficient manner, ethically, transparently, and in accordance with all Veolia, governmental, and environmental standards, rules, regulations, and requirements.
  • Maintain positive relationships with employees, regulators, customers, and political and community leaders.
  • Provide guidance, assistance, and direction to the below major areas of the Business Unit to operate them in an effective and efficient manner and to ensure the attainment of goals.
    • Production – Responsible for operation, maintenance, and renewal of the supply, treatment and delivery of finished water that meets all drinking water regulations. Includes the facilities used for production, treatment and delivery such as intakes, pumping stations, treatment plants, wells, Aquifer Storage Recovery, wells, tanks, booster stations, and associated facilities.
    • Transmission and Distribution – Responsible for operation, maintenance, and renewal of pressure regulating valves, standpipes, pump stations and associated facilities used to deliver water in the transmission and distribution system network.
    • Customer Service – Works closely with Customer Service and Billing staff to deliver best service to customers.
    • IT/GIS – Responsible for operation, maintenance, and renewal of the various computerized systems including, SCADA, Hydraulic Modeling, Telephony, Personal Computers/Servers and associated systems.
    • Water Quality – Responsible for overall water system compliance with all local, state, and federal water quality rules and regulations, including the Safe Drinking Water Act.
  • Leads the Business Unit in adoption, implementation and improvement of Operational Technology systems like SCADA, Asset Management, Work Management, etc.
  • Supervises and participates in the preparation and administration of annual and strategic operating and capital plans, for assigned areas/departments. Assists with growth strategies and updates and revisions to all plans.
  • Responsible for delivering financial results for assigned areas/departments in accordance with plans and budgets.
  • Responsible for investigating problems, evaluating, and implementing solutions to improve operations and reduce operating costs while fulfilling service requirements.
  • Responsible, through each assigned departmental Manager/Supervisor, for the efficient and effective training and development of each employee to ensure that skills development opportunities are provided that ensure quality job performance.
  • Responsible for developing/maintaining positive labor relationships and for ensuring that the labor agreement is implemented in an equitable manner across assigned departments.
  • Responsible, through each departmental Manager/Supervisor for the safety and safety training of each employee, and the development/maintenance of a strong safety culture in the Business Unit.

Work Environment:

  • Must be able to perform labor intensive tasks related to operations and maintenance of the Water Treatment Plant, Production Wells, Standpipes, and Pump Stations.

Qualifications

Education/Experience/Background: 

  • Bachelor’s degree in Engineering, Accounting, Finance or Business Administration desired or equivalent working experience.
  • 10 years of related experience.

Knowledge/Skills/Abilities: 

  • Good analytical and problem-solving skills with ability to make sound decisions.
  • Good knowledge of accounting and finance and ability to manage and control financial results for favorable outcomes.
  • Proven ability to plan both for the short term and also strategically over 5 - 10 year periods.
  • Strong working knowledge of water supply, treatment operations, distribution system operations and maintenance, customer service, and engineering principals as they relate to the water industry.
  • Understand hydraulics and how to manage integrated networks using multiple water resources. Optimization of water networks to optimize energy and chemicals and minimize water losses.
  • Able to use and interpret data from intelligent systems for business decisions. Competent personal computer skills.
  • Ability to negotiate effectively and facilitate favorable win/win outcomes.
  • Strong interpersonal and collaborative skills to effectively interact with employees, regulators, elected officials, and community leaders.
  • Effective verbal and written communication skills.
  • Intermediate to advanced technical capacity with the ability to quickly learn new and/or proprietary systems, to easily navigate mapping, computer, and phone systems used daily including:
    • CityWorks CMMS.
    • Automated Meter Reading Systems.
    • SCADA.
    • PeopleSoft Inventory and Requisition Systems.
    • GIS.
    • Permitting and Supplier Websites.
    • Smartphones and Mobile Applications.
    • Microsoft Office applications.
    • Google applications.

Required Certification/Licenses/Training: 

  • Ohio EPA Water Supply Class 3 license.

Physical Requirements:

  • Must be able to sit/stand for extended periods of time and work in an office environment on a personal computer for lengthy periods of time each day.
  • Must be able to operate a motor vehicle for travel to various meetings that take place outside of the Company offices.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Licensed Water Treatment Plant Operations Manager, Veolia Environnement SA

As the Licensed Water Treatment Plant Operations Manager at Veolia North America, you'll be at the helm of our Huber Heights Water Plant Operations, steering a diverse team toward delivering high-quality water to the community. You'll manage all operational aspects, from production and treatment to distribution and facility maintenance, ensuring we meet every environmental and governmental standard with ease. Veolia values innovation and efficiency, and you'll spearhead initiatives for our operational technologies, including GIS and SCADA systems. Your work will not only enhance our operational efficiency but ensure that our water quality and safety exceed expectations. We're looking for a hands-on leader with a knack for building relationships—whether it's guiding your team, collaborating with community leaders, or working closely with our customer service team. A bachelor's degree in a relevant field coupled with a decade of experience will set the stage for your success in this role. At Veolia, we pride ourselves on our comprehensive benefits package, which includes health, dental, vision insurance, paid time off, and an employer-sponsored 401(k) plan to help you secure your future. With your expertise in analytical problem-solving and your ability to navigate complex regulatory landscapes, you'll ensure we operate efficiently, ethically, and transparently. If you're ready to make waves in the water treatment sector and drive effective operations, Veolia North America is excited to welcome you to our team.

Frequently Asked Questions (FAQs) for Licensed Water Treatment Plant Operations Manager Role at Veolia Environnement SA
What are the responsibilities of a Licensed Water Treatment Plant Operations Manager at Veolia North America?

The Licensed Water Treatment Plant Operations Manager at Veolia North America is responsible for overseeing all operational activities of the Huber Heights Water Plant. This includes managing production, treatment, transmission, distribution, and maintenance of water systems. You'll ensure compliance with governmental and environmental standards, lead strategic planning initiatives, and develop strong relationships with employees and community leaders, all while ensuring the delivery of high-quality water to the public.

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What qualifications are necessary to apply for the Licensed Water Treatment Plant Operations Manager position at Veolia North America?

To apply for the Licensed Water Treatment Plant Operations Manager position at Veolia North America, candidates should ideally hold a bachelor’s degree in Engineering, Accounting, Finance, or Business Administration, accompanied by at least 10 years of relevant experience. A strong understanding of water supply and treatment operations is essential, and candidates must also possess an Ohio EPA Water Supply Class 3 license.

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What types of skills are essential for a successful Licensed Water Treatment Plant Operations Manager at Veolia North America?

Essential skills for a Licensed Water Treatment Plant Operations Manager at Veolia North America include excellent analytical and problem-solving abilities, financial management knowledge, planning and strategic thinking, and a solid understanding of water treatment principles. Strong interpersonal and collaborative skills are also crucial, as you will be interacting with various stakeholders including employees, regulators, and community leaders.

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What is the work environment like for a Licensed Water Treatment Plant Operations Manager at Veolia North America?

The work environment for a Licensed Water Treatment Plant Operations Manager at Veolia North America is dynamic and multifaceted. You will split your time between office work, geared towards planning and management, and onsite operations which include labor-intensive tasks related to maintenance and utility management. Interaction with team members and community stakeholders is frequent, fostering a collaborative culture aimed at delivering exceptional water services.

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What benefits does Veolia North America offer to Licensed Water Treatment Plant Operations Managers?

Veolia North America offers a comprehensive benefits package to its Licensed Water Treatment Plant Operations Managers, including health, dental, and vision insurance, paid time off, and participation in an employer-sponsored 401(k) plan. These benefits are designed to provide financial security and promote overall well-being for our valued employees.

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Common Interview Questions for Licensed Water Treatment Plant Operations Manager
Can you describe your experience with water treatment operations?

When answering this question, detail your relevant experience, focusing on previous roles in water treatment plants. Highlight any management responsibilities, specific technology tools you've used like SCADA or GIS, and discuss accomplishments that emphasize your ability to maintain water quality and compliance with regulations.

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How do you ensure compliance with environmental regulations in your operations?

Use this opportunity to discuss your familiarity with environmental regulations pertaining to the water industry. Mention specific practices you have implemented in the past to achieve compliance, such as regular system monitoring, maintaining records, or conducting training sessions for staff about regulations.

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What strategies do you implement to improve operational efficiency?

Discuss specific methodologies like Lean Six Sigma or other process improvement strategies you've applied in past roles. Provide examples of how these strategies led to cost savings, reduced waste, or optimized resource management in water treatment operations.

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How do you handle conflicts among team members?

When addressing this question, emphasize your conflict resolution skills. Share a relevant anecdote where you succeeded in easing tensions, fostering collaboration, or improving communication within your team, showing your ability to maintain a positive working environment.

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Describe your experience with budget management.

Begin by outlining your experience with financial planning and budget oversight. Provide details about how you've effectively managed budgets in your previous roles, including any specific achievements, such as keeping costs below budget while meeting operational goals.

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What role does technology play in your management style?

Explain how you've utilized technology like GIS or SCADA to enhance operations in water treatment. Discuss your comfort level with adopting new tech and how you stay updated on industry advancements to improve efficiency and service quality.

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How do you ensure employee training and development?

Talk about the training programs you've implemented to develop employee skills. Highlight the importance of continuous development in your approach, emphasizing how you assess training needs and provide opportunities for growth that align with both employee and organizational goals.

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What is your approach to customer relations in water treatment?

Elaborate on your view of customer service as a critical component of water treatment operations. Provide examples of how you've collaborated with customer service teams to address client concerns, maintain transparency, and improve community relations.

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Can you give an example of a time you resolved a significant operational issue?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Be specific about the challenge, your decisive actions, how you engaged your team, and the positive outcomes that followed, demonstrating your leadership and problem-solving abilities.

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What innovations would you bring to the role of Licensed Water Treatment Plant Operations Manager?

Discuss your outlook on innovation in water treatment, mentioning any specific ideas you have for improving operations. This could include suggestions for implementing new technologies, enhancing community campaigns for water conservation, or streamlining processes to increase efficiency and reduce costs.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
December 4, 2024

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