Senior Product Manager, Community

Patreon is the best place for creators to fire up their fandoms, share exclusive work, and turn their passions into lasting creative businesses. Over 250,000 podcasters, writers, musicians, artists, and other creative people use Patreon to reach their biggest fans directly and earn an income for the value they provide. Creators can offer paid memberships that unlock access to exclusive work and community, or sell individual digital items from their own Patreon shops. 

Ultimately, our goal is simple: fund the creative class. And we’re leaders in that space, having sent over $3.5 billion to creators since our founding. We’re continuing to invest heavily in building the best creator tools with the best team in the creator economy, and are looking for a Staff Product Manager for our Community Experiences team to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

• Set and deliver vision and roadmap for community experiences on Patreon

• Own the roadmap for how creators and fans interact and form connections across Patreon, collaborating closely with other product teams and influencing how Patreon defines fan-to-fan and fan-to-creator connections across the board

• Inspire, motivate, and collaborate with world-class designers, engineers, and cross-functional teams

About You

• A successful track record of launching consumer products that are valuable and beneficial to users

• Scrappy, determined, and thoughtful – you find ways to do right by users and make things happen

• A commitment to craft & product excellence, and a good eye for design & UX

• Ability to inspire & rally a team around a clear vision, strategy & roadmap

• An understanding of qualitative and quantitative research & analytical methods and when to apply them to identify & appropriately prioritize a product roadmap

• The ability to gather input & communicate with a large number of internal and external stakeholders

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver. 

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.