Patrique Mercier Recruitment is currently hiring Dutch Speaking Customer Service professionals for an exciting opportunity to work remotely all over Greece with Miele, a leading company in the home appliances industry.
As a Dutch Speaking Customer Service representative for Miele, you will be responsible for delivering exceptional customer support to Dutch-speaking customers. You will assist customers with their inquiries, provide technical assistance, and ensure that their needs are met.
Working remotely allows you to have a flexible schedule and work from the comfort of your own home. This is a great opportunity to join a renowned company in the appliance industry and provide excellent customer service while enjoying the benefits of remote work.
Responsibilities
- Provide exceptional customer service to Dutch-speaking customers
- Handle customer inquiries, troubleshoot technical issues, and provide product information
- Document customer interactions and maintain accurate records
- Collaborate with internal teams to ensure customer satisfaction
- Stay updated on the latest product releases and features
- Adhere to company policies and procedures
- Fluency in Dutch and English, both written and spoken
- Prior experience in customer service or a related field
- Excellent communication skills and ability to build rapport with customers
- Strong problem-solving skills and ability to remain calm under pressure
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and committed to providing exceptional customer service
- Proficiency in using computer systems and software applications
- Reliable internet connection and a suitable home office setup
- Private Health Insurance
- Training & Development
- Performance Bonus
- Summer, Christmas and Easter bonus
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek lessons (all levels)
- Discounts on services and many extras
- All sorts of Cultural and Sports and Music events organised by the client.