French Speaking Customer Service - Remote in Greece

Patrique Mercier Recruitment FR is delighted to offer an enticing remote opportunity for a French Speaking Customer Service Representative. This role is perfect for individuals residing in Greece who are passionate about providing top-notch customer support and are eager to engage with French-speaking clients across various sectors.

Responsibilities

• Provide outstanding customer service to French-speaking clients through phone, email, and chat, addressing inquiries and resolving issues.
• Assist customers with product information, order processing, and troubleshooting technical problems.
• Maintain a high level of professionalism while communicating effectively with clients to enhance their customer experience.
• Document customer interactions accurately and maintain comprehensive records in the service management system.
• Collaborate with internal teams to escalate and resolve complex customer concerns in a timely manner.
• Stay informed about the company's products and services to ensure accurate and helpful support.
• Contribute to the continuous improvement of customer service processes and practices.

• Fluency in French and English, both written and spoken.
• Experience in customer service or related fields is a plus.
• Strong communication and interpersonal skills.
• Ability to troubleshoot issues and think critically to provide effective solutions.
• Familiarity with customer service tools and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• A customer-focused mindset with a passion for helping others.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks