Job details

Estonian Speaking Customer Service for Banking with relocation - Athens, Greece

Patrique Mercier Recruitment is a leading agency focused on connecting talent with outstanding job opportunities across Greece, specifically tailored for multilingual candidates. We are excited to announce an opening for an Estonian Speaking Customer Service representative for the Banking sector, with relocation assistance provided to Athens, Greece. This position is ideal for individuals who are passionate about finance and customer support. In this role, you will assist Estonian-speaking clients with various banking inquiries, provide information about services, and ensure a seamless experience for our customers. By utilizing your language skills and financial knowledge, you will be instrumental in fostering strong customer relationships. If you are ready for a new adventure in the vibrant city of Athens, we encourage you to apply and take the next step in your career!

Responsibilities

Deliver high-quality customer service via phone, email, and chat to Estonian-speaking clients.
Assist customers with inquiries related to banking products and services.
Effectively resolve customer complaints while maintaining a high level of customer satisfaction.
Provide accurate information on banking policies, procedures, and updates.
Document customer interactions clearly and maintain records in the banking system.
Work collaboratively with team members to improve service delivery and customer experience.
Stay updated on financial regulations and product offerings to assist customers appropriately.

Fluency in Estonian (both spoken and written) is essential.
Strong verbal and written communication skills.
Previous experience in customer service, especially in the banking or finance sector, is preferred.
Excellent problem-solving skills with a focus on customer satisfaction.
Ability to work independently and as part of a remote team.
Willingness to relocate to Athens with full relocation support provided.
Proficient in using digital tools and customer service platforms.