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Customer Service Representative - job 1 of 2
Via is a transportation technology company aiming to optimize public mobility systems. They are looking for a Customer Service Representative to manage transit operations and provide excellent service.
Skills
- Problem-solving
- Technical troubleshooting
- Communication
- Collaboration
- Organizational skills
Responsibilities
- Manage daily operating plans based on real-time inputs
- Collaborate with operations to respond to live operational complications
- Act as a decision-maker for escalated support issues
- Support various business areas through troubleshooting
- Research to determine fraudulent activity in the system
- Prioritize live operational issues based on received information
Benefits
- Free medical plans
- 401K matching
To read the complete job description, please click on the ‘Apply’ button
Via Glassdoor Company Review
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3.9
Via DE&I Review
No rating
CEO of Via
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Via
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$37,440/yr - $41,600/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 28, 2024
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