Italian Speaking Customer Service, fully paid relocation - Remote in Greece

Patrique Mercier Recruitment is a prominent agency dedicated to connecting candidates with exciting job opportunities in Greece, particularly for individuals looking to utilize their language skills. We are excited to announce a position for an Italian Speaking Customer Service representative with fully paid relocation for a remote role based in Greece. This unique opportunity allows you to work from the comfort of your home while being part of a dynamic team. You'll be responsible for providing outstanding customer service and support to Italian-speaking clients, ensuring that their needs are met with professionalism and care. If you're enthusiastic about helping others and are looking for a rewarding career that also offers relocation support, this role is made for you!

Responsibilities

• Deliver exceptional customer service via phone, email, and live chat communications.
• Assist customers with inquiries, providing information and solutions related to our services.
• Handle complaints and issues with professionalism and a focus on customer satisfaction.
• Educate customers on products and services to enhance their experience.
• Document customer interactions accurately in the CRM system.
• Collaborate with team members to continuously improve service quality.

• Fluency in Italian (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous customer service experience is preferred.
• Problem-solving skills with a focus on achieving customer satisfaction.
• Ability to work independently and as part of a remote team.
• Flexible and adaptable to changing customer needs.
• Familiarity with digital communication tools and customer management software.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )