Polish Speaking Customer Experience Associate - Remote in Greece

Patrique Mercier Recruitment is a leading recruitment agency dedicated to connecting outstanding talent with exciting job opportunities in Greece. We are currently seeking a Polish Speaking Customer Experience Associate to join our remote team. In this pivotal role, you will be essential in providing high-quality customer support to our Polish-speaking clients. Your fluency in Polish will allow you to assist customers with their inquiries, resolve issues, and ensure an exceptional customer experience. If you are passionate about customer service and enjoy working in a flexible, remote environment, we would love to hear from you!

Responsibilities

• Deliver exceptional customer support through phone, email, and chat channels.
• Quickly respond to customer inquiries with accurate and helpful information.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Assist customers in understanding products and troubleshooting challenges.
• Maintain detailed documentation of customer interactions for quality assurance.
• Collaborate with team members to share insights and improve service delivery.
• Stay informed about product updates and industry trends to better assist customers.

• Fluency in Polish (both verbal and written) is essential.
• Exceptional communication and interpersonal skills.
• Prior experience in customer service or related fields is preferred.
• Strong analytical and problem-solving abilities.
• Ability to work independently in a remote setting while managing tasks efficiently.
• Familiarity with high-quality consumer products is a plus.
• Proficiency in customer relationship management (CRM) systems and digital communication tools.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )