Norwegian Speaking Customer Service - Athens, Greece

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Representative in Athens, Greece. As a vital member of our client’s customer service team, you will have the chance to engage with Norwegian-speaking customers, assisting them with their inquiries and providing outstanding support for the company’s products and services. This role will allow you to combine your language skills with a passion for customer care in a vibrant and dynamic working environment. Join us in delivering memorable experiences and building strong relationships with clients.

Key Responsibilities

• Provide exceptional customer service in Norwegian, addressing inquiries and resolving issues related to products and services.
• Assist customers with navigating processes and troubleshooting challenges, ensuring a positive client experience.
• Document all customer interactions accurately, maintaining comprehensive records for future reference and improvement.
• Collaborate with team members and relevant departments to escalate and resolve complex customer concerns effectively.
• Stay updated on product features, policies, and industry trends to serve customers better.
• Engage proactively with customers, helping them maximize their experience and satisfaction.
• Participate in training sessions to enhance skills and knowledge within the customer service domain.

• Fluency in Norwegian along with strong English communication skills, both written and spoken.
• Previous experience in customer service or a related field is preferred, ideally within a fast-paced customer-oriented environment.
• Strong problem-solving capabilities with a focus on customer satisfaction.
• Excellent communication and interpersonal skills, able to relate well to diverse customers.
• Able to work both independently and collaboratively in a remote or team setting.
• Attention to detail and strong organizational skills for managing inquiries and tasks effectively.
• A genuine interest in customer service and a dedication to providing high-quality support.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.