Swedish Speaking Customer Service Agent for Big Fashion Website-Remote in Greece

Are you a Swedish speaker passionate about fashion and customer service? Patrique Mercier Recruitment PT is thrilled to offer a position for a Swedish Speaking Customer Service Agent for a leading fashion website, with the flexibility to work remotely while based in Greece. This is a fantastic opportunity to blend your love for fashion with a rewarding career!

In this role, you will serve as the primary contact for Swedish-speaking customers, assisting them with their inquiries about products, orders, and any concerns they may have. Your customer service expertise will play a crucial role in enhancing the online shopping experience and helping clients find exactly what they’re looking for. If you're enthusiastic about fashion and dedicated to providing excellent support, apply today to join our innovative team!

Responsibilities

• Provide exceptional customer service to Swedish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to products, shipping, and returns.
• Resolve issues and complaints promptly and professionally.
• Stay informed about product knowledge to offer accurate information and assistance.
• Document customer interactions and feedback for quality assurance.
• Collaborate with team members to continually improve the customer experience.
• Engage in ongoing training to stay updated on service techniques and industry trends.

• Fluency in Swedish (spoken and written) with strong communication skills.
• Proficient in English (spoken and written).
• Previous experience in customer service or retail is advantageous.
• Excellent problem-solving skills and a customer-centric approach.
• Ability to thrive in a remote working environment.
• A genuine interest in fashion and a commitment to assisting customers.
• Willingness to work from Greece while enjoying the perks of remote work.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )