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Product Manager (Software Development)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Job Description:

PayPal, Inc. seeks Product Manager in San Jose, CA.

Job Duties: Drive software product execution for PayPal Payment platform's health and stability. Ensure product requirements are defined globally, with scale, SLAs, performance in mind. Represent software products to stakeholders and to peers across PayPal when it comes to establishing and enhancing Payment platform's stability and health. Evangelize payment platform product roadmap internally in formal and informal settings. Make tradeoff decisions based on technical and business insights. Write clear, detailed, and thorough specifications and user stories for complex features, functionalities, and products. Participate in the Quality Assurance process to ensure the final product meets the business design. Work cross-functionally and build strong relationships with key customers (Product Managers, software engineers, product analytics and other business teams) from across the organization that will allow understanding gaps and build the right solutions. Design, build, and deploy the platform while working closely with engineering and business stakeholders. Operate at the intersection of technical teams within PayPal as well as the various business units to understand customer needs around Payment latency, availability, scalability and reliability, which will allow PayPal to process payments in the scale of billions of transactions. Collaborate with multiple internal stakeholders to deeply understand, tackle and resolve technical challenges and issues around global payment processing. Utilize specialized knowledge of Software Design patterns, REST API design, SQL and NoSQL based Database technologies, Coverage and testing tools such as JUnit and Mockito, and API testing using Postman client, Java programming language, HTML5, CSS with Spring Framework, automation tools like Maven, and CI/CD tools like Jenkins.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering, or a closely related field plus three years of experience in the job offered, software engineer, or a related occupation.

Special Skill Requirements:

1.    Spring Framework
2.    JavaScript, HTML, CSS
3.    SQL and NoSQL
4.    JUnit and Mockito and API testing
5.    Software Design patterns
6.    REST API
7.    Maven and CI/CD
8.    Redis
9.    ActiveMQ
10.    Git
 

EOE, including disability/vets

Additional Job Description:

Base Salary: $150,426.00-204,600.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. PayPal is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including but not limited to relevant skills and experience.  Your recruiter can share more information about our total compensation package during the hiring process.

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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CEO of PayPal
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What You Should Know About Product Manager (Software Development), PayPal

Join PayPal as a Product Manager in sunny San Jose, California, where you'll be at the forefront of shaping the future of commerce! With over 25 years of innovation, PayPal is committed to making money transfers simple, personalized, and secure for consumers and businesses across roughly 200 markets. In this role, you'll manage the software product execution for PayPal's Payment platform, focusing on maintaining its health and stability. Your mission will be to define product requirements globally while considering scale and performance. You’ll work closely with stakeholders, from product managers to software engineers, ensuring our product roadmap and technical insights align. Your ability to write clear specifications and user stories will guide our teams toward successful product development. Plus, you’ll take part in the Quality Assurance process to ensure our platform meets the highest business standards. As the bridge between technical teams and various business units, you will directly impact millions of transactions daily by tackling challenges around payment latency and reliability. If you have a Master’s degree in Computer Science or a related field and three years of experience in software development, this may be the perfect opportunity for you at PayPal. Come and be part of a diverse team that values inclusion, collaboration, and innovation, all while offering a flexible work environment with great benefits!

Frequently Asked Questions (FAQs) for Product Manager (Software Development) Role at PayPal
What does a Product Manager at PayPal do?

A Product Manager at PayPal plays a critical role in driving software product execution, ensuring the health and stability of the PayPal Payment platform. They define product requirements, represent software products to stakeholders, and make tradeoff decisions based on technical and business insights.

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What qualifications are required for the Product Manager position at PayPal?

To qualify for the Product Manager role at PayPal, you need a Master’s degree in Computer Science, Engineering, or a closely related field, along with three years of relevant experience in software development or related occupations. Furthermore, specialized knowledge in technologies such as Spring Framework, Java, SQL, REST APIs, and CI/CD tools is expected.

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How does the Product Manager contribute to PayPal's product development?

The Product Manager at PayPal contributes to product development by writing detailed specifications, collaborating cross-functionally with key stakeholders, ensuring quality assurance, and understanding customer needs comprehensively to design effective solutions.

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What skills are essential for a Product Manager in software development at PayPal?

Essential skills for a Product Manager in software development at PayPal include expertise in software design patterns, experience with SQL and NoSQL databases, understanding REST API design, and skill in testing frameworks like JUnit and Mockito, along with strong communication and collaboration abilities.

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What is the work environment like for a Product Manager at PayPal?

A Product Manager at PayPal enjoys a balanced hybrid work model that allows three days in the office for in-person collaboration and two days working from home, ensuring flexibility and effective teamwork in a vibrant, diverse environment.

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Common Interview Questions for Product Manager (Software Development)
Can you describe your experience with cross-functional collaboration as a Product Manager?

When discussing your experience with cross-functional collaboration, highlight specific projects where you partnered with engineering, marketing, and analytics teams. Illustrate how clear communication and shared objectives led to the successful launch of features or products.

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How do you prioritize product features and improvements?

To answer how you prioritize product features, mention frameworks such as RICE or MoSCoW, which help measure impact and feasibility. Discuss how you consider customer feedback, market trends, and technical capabilities to make informed decisions.

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What approach would you take to improve the stability of the PayPal Payment platform?

In your response, discuss ways to enhance platform stability, such as implementing robust monitoring systems to track uptime, analyzing transaction data for anomalies, and collaborating with engineering teams to optimize performance.

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Describe a challenging project you completed as a Product Manager.

When describing a challenging project, be specific about obstacles you faced, such as tight deadlines or technical hurdles. Explain how you overcame these challenges through strategic planning, resource allocation, and teamwork.

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How do you ensure that the product meets customer needs?

To ensure the product meets customer needs, emphasize your focus on user research, collecting feedback through surveys or interviews, and integrating this data into product specifications to align development with user expectations.

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What tools do you use for product management and tracking?

Mention tools such as JIRA for tracking project progress, Confluence for documentation, and product analytics tools like Google Analytics or Mixpanel. Discuss how these tools enhance clarity and efficiency in project management.

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How do you handle conflicting priorities from different stakeholders?

When handling conflicting priorities, emphasize the importance of transparent communication. Share examples of how you facilitated discussions to align stakeholder objectives, using negotiation and consensus-building techniques.

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How would you approach writing detailed product specifications?

Discuss your process for writing specifications, focusing on the importance of clarity and detail. Share how you collaborate with engineers and designers to ensure the specifications are comprehensive and aligned with business goals.

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What metrics would you track to measure the success of a product?

Highlight key performance indicators (KPIs) such as user engagement, conversion rates, and customer satisfaction scores. Discuss how these metrics inform product iterations and strategy.

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Why do you want to work for PayPal as a Product Manager?

Express your passion for PayPal’s mission of enabling a simpler and more secure payment system. Mention your admiration for their commitment to innovation and inclusion, and how your skills align with their vision for future growth.

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At PayPal (Nasdaq: PYPL), we put people at the center of everything we do. Founded in 1998, we continue to be at the forefront of the digital payments revolution, last year we processed 4 billion payments, of which 1 billion were made on mobile d...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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