Senior Product Manager- Payments

About Paytm:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: 

The Paytm Payment Gateway enables businesses to accept payments online from anywhere via different channels and devices. It helps in receiving payments from the customers online and acts as a link between their bank account and that of the merchants. The Paytm Payment Gateway is used by the biggest online brands and trusted by over 330 million customers in India. The Paytm Payment Gateway team is building the next generation tech stack to support the massive scale of payment transactions at Paytm. Thanks to a world class tech stack and infra, the Paytm Payment Gateway can support up to 3000 Transactions Per Second and over 7 billion transactions per year, while offering the best success rates in the industry.

About the role:

Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems.

Expectation:

- Working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case.

- Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables.

- Make sure that clear, simple, and technically sound decisions are made.

- With your strong knowledge of different technology platforms in your vertical or in the company, we expect you to raise your hand when either any wrong design decision is being made or if similar function exists in other systems that could be reused.

- Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them.

- Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly

- Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).

Superpowers that will help you succeed in this role:

- Bachelors degree in engineering, computer science and/or related field

- Professional experience in a product management or analytical role, Exp should be in between 7- 10 years, out of which minimum 5 years in product management

- Experience in Payments/Fintech is preferred, but not mandatory

- The role may entail travelling outside India for business purposes

- Have an extreme bias towards action basically, you need to have the Get Shit Done attitude

- Solutions orientated within a high-energy and fast-paced work environment

- Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features

- Possess excellent oral, written, verbal and interpersonal communication skills

Why join us?

- A collaborative output driven program that brings cohesiveness across businesses through technology

- Improve the average revenue per use by increasing the cross-sell opportunities

- A solid 360 feedback from your peer teams on your support of their goals

- Respect, that is earned, not demanded from your peers and manager

Compensation: 

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!