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VP, ERP & Fuel Supply Chain

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. 


By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.


Role Overview: 


This position owns the ERP solutions, one of PDI’s primary lines of business of over 40 years. Within the ERP suite of solutions includes retail chain convenience store back office/home office ERP products and wholesale ERP products

Key areas of focus include full ownership and success of the global product P&L for the ERP solution category, global market share expansion in existing markets and market penetration into new areas, competitive assessments and strategies, , solution concept development and innovation, product lifecycle management (PLM) execution, global solution deployment and customer success.

This position is responsible for long term strategic planning for market development and solution development of the solution category. This Vice President is also responsible for working closely with Product Management, Product Marketing, Corporate Marketing, Sales, Sales Enablement, Operations, Development, Support, Services, Finance, and Customer Success.


Key Responsibilities
  • Responsible for full product P&L ownership and market share expansion of the ERP Solutions business
  • Establish and maintain the vision for solutions commensurate with corporate growth/profit goals and market trends/demands
  • Lead product strategy and roadmaps for the portfolio of ERP products and the future state of the business line
  • Drive product integration and product rationalization strategies for acquired companies/products
  • Routinely engage with customers to understand their businesses and provide solutions to address their current and anticipated future needs
  • Demonstrate commitment to customer success
  • Manage cross-functionally in a highly matrixed organizational environment
  • Has responsibility for product and service strategy, benchmarking, partnerships, proposals, M&A activity, and R&D investments
  • Work collaboratively with product management, sales, professional services, support, operations, engineering, marketing and finance to drive solution strategy
  • Align with Marketing on lead generation and pipeline building activities
  • Lead speaking engagements with media and industry related events
  • Customer engagement, escalations and disputes resolution
  • Manage the life cycle of key products or product sets
  • Drive sales enablement
  • Provide strategic direction and support to key partners
  • Provide strategic direction on merger and acquisition activity to ensure a complement to existing products
  • Adeptly manage through conflict situations within the business, maintaining key relationships while doing so
  • Segment and size the market for various products across the industry category.  Identify key growth opportunities and deployment segments. Focus on global deployment and market penetration
  • Lead and deliver on market, wallet and mind share increases in line with targets
  • Understand the key attributes of competitors in the retail convenience and wholesale energy supply chain vertical, i.e. understands their profit pools and approach to the market; identify necessary improvements to be more competitive; provide our sales people the tools to beat the competition
  • Lead the strategic long-range planning for the solution category
  • Drive quantitative results (revenue, margin) and shared success for Logistics solutions globally
  • Operate at a strategic level and manage at a detailed level


Qualifications
  • 10-12+ years hands-on experience in product/solutions management within the energy supply chain.
  • Strong track record of growing businesses by bringing new products to market and increasing market share.
  • Experience in leading, growing, and managing a portfolio of products.
  • Experience coaching, mentoring, and growing directs as well as cross functional teams. Proven leadership experience.
  • Experience in people management commensurate with the role.
  • Product P&L experience.
  • Significant experience and desire to remain in a customer/market-facing role; experience building strong customer relationships.
  • Ability to effectively communicate and relate to all roles ranging from senior level executives to individual contributors, both internally and externally.
  • Ability to establish relationships with key customers and partners in the industry.
  • Solid marketing skills, including messaging, writing, and public speaking.
  • Ability to be creative, as well as analytical, organized and detail-oriented.
  • Ability to work independently and handle high pressure situations.
  • Ability to assert position and influence decision makers to execute solution strategy.
  • Adept at networking externally and internally to build relationships and influence actions.
  • Demonstrates break-through thinking.
  • Willingness to travel, significantly at times to customers, prospects, industry events, and internal meetings as required


Preferred Qualifications
  • Undergraduate degree preferred 
  • Significant industry experience in convenience retail or fuel wholesale– Secondary Fuel Distribution experience preferred.


PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

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CEO of PDI Technologies
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Jimmy Frangis
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What You Should Know About VP, ERP & Fuel Supply Chain, PDI Technologies

Are you ready to take the lead as the VP of ERP & Fuel Supply Chain at PDI Technologies? In this exciting role, you'll be at the forefront of our ERP solutions, essential to our success for over 40 years. Your mission will be to drive the product P&L, strategize for global market expansion, and innovate our offerings in the convenience retail and petroleum industry. Collaboration is key here; you'll partner with various teams including Product Management, Sales, and Customer Success to ensure we're hitting our strategic goals. As you engage directly with customers, you'll be shaping the future of our products based on their needs and insights. PDI Technologies offers a vibrant and diverse workplace, committed to excellence and growth. You’ll be involved in product lifecycle management, customer engagement, and driving overall company success through your leadership. If you're passionate about cutting-edge technology solutions and want to make a significant impact, we want to hear from you! Your strategic planning skills, coupled with hands-on experience in product management, will ensure your success in reinforcing our position in the market and expanding our global footprint. Dive into a rewarding career with PDI Technologies, where your expertise in the energy supply chain can lead the way to innovation, customer satisfaction, and increased market share. Join us today and let's create success together!

Frequently Asked Questions (FAQs) for VP, ERP & Fuel Supply Chain Role at PDI Technologies
What are the main responsibilities of the VP, ERP & Fuel Supply Chain at PDI Technologies?

The VP, ERP & Fuel Supply Chain at PDI Technologies is responsible for managing the overall product P&L, developing product strategies, and expanding market share. You will lead the ERP solutions business, engaging with customers to understand their needs, and collaborating with various cross-functional teams to ensure product success and deployment. This role is pivotal in driving strategic planning, innovation, and customer satisfaction with ERP products.

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What qualifications are required for the VP, ERP & Fuel Supply Chain position at PDI Technologies?

To qualify for the VP, ERP & Fuel Supply Chain role at PDI Technologies, candidates should have 10-12+ years of hands-on experience in product management within the energy supply chain. Additionally, strong leadership skills, a track record of market growth, and the ability to build relationships with customers and partners are essential. Experience in managing a portfolio of products and a solid understanding of competitive dynamics in the convenience retail and fuel wholesale markets is also preferred.

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How does PDI Technologies support the VP, ERP & Fuel Supply Chain in achieving strategic goals?

PDI Technologies supports the VP, ERP & Fuel Supply Chain by fostering a collaborative environment where cross-functional teams work together on product strategies and customer engagement. The company provides resources for market research, competitive assessments, and product lifecycle management, enabling the VP to innovate effectively. Moreover, PDI is dedicated to offering a competitive salary, benefits, and a culture that values trust, curiosity, and growth.

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What does customer engagement look like for the VP, ERP & Fuel Supply Chain at PDI Technologies?

Customer engagement for the VP, ERP & Fuel Supply Chain at PDI Technologies involves direct interaction with clients to understand their current and future needs. This includes routine discussions to gather insights on product performance, conducting assessments to enhance solutions, and ensuring customer satisfaction. The VP will also lead escalations and resolve disputes, reaffirming a commitment to customer success in every aspect of the ERP solutions.

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What is the company culture like at PDI Technologies for the VP, ERP & Fuel Supply Chain?

At PDI Technologies, the culture is inclusive, supportive, and diverse. The company values authenticity, teamwork, and continuous growth. Employees benefit from a well-rounded benefits program that promotes work-life balance, includes professional development opportunities, and encourages collaborative success. As the VP, ERP & Fuel Supply Chain, you'll thrive in an environment that fosters innovation and empowers you to make a significant impact.

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Common Interview Questions for VP, ERP & Fuel Supply Chain
Can you describe your experience in product lifecycle management related to ERP solutions?

In answering this question, focus on specific examples from your career where you have led product lifecycle initiatives. Highlight your analytical skills to assess market trends and customer needs, along with your experience collaborating with cross-functional teams to enhance product performance and align with business objectives.

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What strategies have you used to expand market share in previous roles?

To respond effectively, discuss specific strategies you've implemented, such as innovative marketing approaches or customer feedback mechanisms. Include quantitative results to demonstrate your success in driving growth and illustrate how these strategies could apply to the VP, ERP & Fuel Supply Chain role at PDI Technologies.

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How do you prioritize product features in a competitive ERP market?

Explain your approach to prioritizing product features by discussing your methods for assessing customer needs, market demands, and competitive analysis. Provide examples that illustrate your decision-making process and how it aligns with the business goals of maximizing impact and profitability.

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How do you engage with customers to gather insights for ERP product development?

Describe your methods for engaging customers, such as conducting interviews, surveys, or feedback sessions. Emphasize the importance of active listening and building relationships, and share examples of how customer insights have influenced your product development processes.

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Can you provide an example of a successful product launch you've led?

When discussing a successful product launch, focus on the entire process from planning to execution. Outline how you collaborated with various teams and managed timelines while achieving measurable success. Connect this experience to the expectations for the VP, ERP & Fuel Supply Chain role at PDI Technologies.

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What role does competitive analysis play in your product management process?

In your answer, explain how you utilize competitive analysis to inform your product strategies. Discuss the tools and methods you use to gather intelligence and how that information translates into actionable strategies that keep your products ahead in the market.

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How do you influence decision-making among cross-functional teams?

Share your strategies for influencing decision-making, emphasizing the importance of communication, understanding different perspectives, and building relationships. Cite specific examples where you've successfully navigated conflicts and led teams to align with the product strategy.

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What are your approaches to driving customer success within the ERP space?

Discuss the initiatives you've implemented to support customer success, such as personalized onboarding processes, ongoing training sessions, or robust customer support. Highlight the results of these initiatives and how they reinforce your advocacy for customer satisfaction.

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How do you manage challenges and conflicts within your team?

In your response, stress the importance of open communication and mediation in conflict resolution. Provide an example of a conflict you've managed successfully, demonstrating your leadership style and ability to foster collaboration in a high-pressure environment.

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Why are you interested in the VP, ERP & Fuel Supply Chain position at PDI Technologies?

Your answer should reflect your passion for the industry and the specific opportunities at PDI Technologies. Highlight how your career goals align with the company's mission and strategies, and mention any specific aspects of the role that excite you and can drive your future success.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 7, 2024

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