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Chief Content Officer

Description

The Chief Content Officer (CCO) leads the unified content strategy across all print, digital, and public media properties within the Pennon Organization. This executive role is responsible for driving editorial excellence, leveraging audience insights, and ensuring alignment between content creation and organizational goals. The CCO integrates data-driven decision-making with creative vision to deliver compelling, mission-aligned content that engages diverse audiences and supports Pennon’s growth. 

Requirements

  •   Develop and execute a comprehensive content strategy across digital, print, and public media platforms.
     
  • Ensure content and programming are community-centered and guided by audience data to support growth.
     
  • Lead innovation in storytelling through the use of multimedia and emerging formats.
     
  • Expand public media offerings through partnerships with external producers and collaborators.
     
  • Strengthen community engagement by leveraging internal resources and strategic outreach.
     
  • Oversee alignment and integration of programming and editorial campaigns across platforms.
     
  • Collaborate with marketing and digital teams to enhance content distribution and reach.
     
  • Establish and monitor performance metrics to ensure content is responsive to audience needs and organizational goals.
     
  • Lead, manage, and support editorial, production, and programming teams across divisions.
     
  • Participate in strategic planning to ensure content initiatives align with broader organizational priorities.
     
  • Perform other duties as assigned in support of Pennon’s mission and growth.
                                                                                                                                                                                                                                         

Education and/or Experience:  Requires a Bachelor's degree with at least 10 years of experience in content strategy and creation and at least 5 years in a leadership role. 


Computer Skills:  To perform this job successfully, an individual should have Microsoft Office knowledge and content software and services. 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Content Officer, Pennon Organization

Are you ready to take the lead in shaping captivating narratives and driving impactful content strategies? Join the Pennon Organization as the Chief Content Officer (CCO) in Harrisburg, Pennsylvania! In this vibrant role, you'll orchestrate the unified content strategy encompassing all of our print, digital, and public media properties. We’re looking for a visionary leader who can blend creative flair with data-driven insights to produce engaging, mission-aligned content that resonates with diverse audiences. Your mission includes developing an innovative approach to storytelling, expanding our public media offerings through collaborations with external partners, and ensuring that our content remains community-centered. As CCO, you’ll also work closely with marketing and digital teams, oversee editorial and production initiatives, and set performance metrics that help us grow and respond to audience needs. With ten years of experience in content strategy and at least five years in a leadership position, your expertise will guide our teams in creating memorable and impactful content. If you have a Bachelor's degree and the skills to lead our editorial teams towards success, we want to hear from you! Bring your passion for storytelling and your strategic mindset to the Pennon Organization and help us thrive in today’s dynamic media landscape!

Frequently Asked Questions (FAQs) for Chief Content Officer Role at Pennon Organization
What are the main responsibilities of the Chief Content Officer at Pennon Organization?

The Chief Content Officer (CCO) at Pennon Organization is responsible for creating and executing a comprehensive content strategy that spans digital, print, and public media. This role involves leading innovation in storytelling, ensuring content aligns with audience insights, and fostering community engagement through strategic partnerships.

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What qualifications are necessary to apply for the position of Chief Content Officer at Pennon Organization?

To apply for the Chief Content Officer position at Pennon Organization, candidates should have a Bachelor's degree and a minimum of 10 years of experience in content strategy and creation, including at least 5 years in a leadership role. Strong expertise in content software and Microsoft Office is also required.

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How does the Chief Content Officer role contribute to the growth of Pennon Organization?

The Chief Content Officer plays a vital role in Pennon Organization's growth by integrating audience data with content creation, innovating storytelling techniques, and ensuring that content initiatives align with the organization's broader goals. By executing a strategic plan that directly targets audience needs, the CCO drives engagement and increases the visibility of the brand.

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What skills are essential for success as Chief Content Officer at Pennon Organization?

Successful candidates for the Chief Content Officer role at Pennon Organization need a blend of strategic thinking, creativity, leadership ability, and strong communication skills. Experience in managing editorial and production teams, as well as a deep understanding of audience engagement metrics, are also crucial.

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What opportunities for community engagement does the Chief Content Officer oversee at Pennon Organization?

The Chief Content Officer oversees initiatives aimed at strengthening community engagement by leveraging internal resources and forming partnerships with external producers. This role ensures that the content remains community-centered and responsive to diverse audience interests.

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Common Interview Questions for Chief Content Officer
What is your approach to developing a content strategy?

When discussing your approach to developing a content strategy, highlight the importance of aligning it with organizational goals, utilizing audience insights, and promoting collaboration across teams. Emphasize your sample strategy that includes analytics-driven adjustments and innovative storytelling techniques to engage audiences.

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How do you measure the success of your content initiatives?

To effectively answer this question, describe the key performance indicators (KPIs) you use to track content effectiveness, such as engagement metrics, audience growth, and community feedback. Discuss how you use this data to iterate on content strategies for better performance.

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Can you give an example of how you've driven innovation in content creation?

Share a specific example where you introduced a new multimedia format or storytelling technique that enhanced audience engagement. Focus on the outcomes and how it aligned with the organizational strategy, demonstrating your ability to think outside the box.

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How do you ensure team alignment on content objectives?

Discuss the tactics you use to foster communication and collaboration among editorial and production teams, such as regular meetings, shared goals, and interdisciplinary projects. Stress the importance of keeping everyone engaged with the organization's mission and vision.

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What role do external partnerships play in your content strategy?

Talk about how external partnerships are integral to expanding the reach and diversity of your content. Share examples of past collaborations that enhanced community engagement or brought new creative perspectives into your content strategy.

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How do you keep up with trends in content marketing?

Explain how you stay informed about industry trends through continuous education, attending conferences, and following thought leaders. Mention specific tools or resources you utilize to analyze market trends and audience behavior.

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What are your strategies for community engagement?

Describe your strategies for community engagement, such as creating user-generated content opportunities, soliciting feedback, and leveraging social media to foster direct interaction. Emphasize the results of these strategies in terms of audience growth and loyalty.

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How do you leverage data to inform your content decisions?

Discuss how you use data analysis to guide content creation, optimization, and strategy. Provide examples of metrics that inform your decisions and the positive impact this has had on content effectiveness.

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Describe a challenging content problem you've faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to describe a specific challenge, your approach to addressing it, and the successful outcome. Highlight your problem-solving skills and leadership ability.

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Why do you want to work as the Chief Content Officer at Pennon Organization?

Articulate your passion for aligning content with mission-driven goals and your admiration for Pennon Organization's commitment to community engagement. Express how your vision aligns with theirs and your desire to contribute to meaningful content creation.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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