People Partner (Remote)

Remote

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.

About The Role

As a People Partner, you will oversee and work closely with one or more departments at Clipboard Health. You will work to understand the business goals of each department you work with, and work backwards from those business goals to find ways you are best positioned to support those teams. Much of your job will be working alongside individuals in those departments, understanding what their day-to-day looks like and helping the department managers to proactively combat personnel challenges that could ultimately slow them down or prevent them altogether from achieving their business goals. Additionally, you will be responsible for the day to day maintenance, such as sending out offer letters, handling personnel issues that come up, reviewing and processing changes to titles, managers, etc, and more.  

Main Job Duties

• Support your respective departments in achieving their business goals
• Provide timely and accurate responses to inquiries and concerns from within your department, either directly, via a company form or via the People Ops Help Desk
• Complete all onboarding for your respective department(s), including reviewing the requests, seeking necessary approval, sending out offer letters, managing the negotiation process, sending our welcome information and adding the new hire to all required platforms
• Complete all offboarding for your respective department(s), including reviewing requests for termination and/or reasons for resignations, delivering the news alongside the manager (in the case of termination), processing the offboarding, removing the individual from all platforms and conducting exit interviews (in the event of a resignation). 
• Processing all job-related change requests, including reviewing the request, seeking necessary approval and processing in the system. 
• Monitoring and auditing quantity and quality of written feedback being delivered 
• Proactively support managers and department heads in the development and management of their teams 
• Consistently audit our current People Ops processes to ensure 100% compliance by the team, and identify solutions for improving the processes
• Help Ensure 100% data integrity across all platforms, and assist with managing People Ops platforms such as the HRIS system and performance management system

Experience

Need to Have (Skills):

• At least 5 years experience working in either a:
• People Operations/HR capacity
• Recruiting
• Learning and Development
• Administrator
• Manager
• Business Operations capacity
• Legal capacity
• Executive Assistant capacity
• Experience sourcing and analyzing data, presenting data in a way that is clean and understandable, and using data to determine best steps/practices
• Experience driving projects that are collaborative, time-sensitive and confidential
• Experience making high-impact business decisions 
• Experience maintaining organization, being thorough and finding creative solutions to problems with less than ideal information and timing 
• Proficiency with Microsoft and/or Google Drive products like Word/Docs, Excel/Sheets, and Slides/Presentation
• Ability to learn new technology systems quickly

Nice to Have:

• Experience working with employment documents, such as offer letters, consulting agreements, confidentiality agreements, etc.
• Exposure to employment law and general employment best practices
• Experience working cross-culturally and with diverse, global teams
• Experience with US visa programs management 
• Management experience

Need to Have (Values):

• Initiative- When you see an issue, you jump in and fix it. When you don’t know where to start, you lean on your intuition and judgment, and just start somewhere. You work independently to achieve your goals, and pull in other members of the team when you need them. You are resourceful in finding answers and solutions on your own whenever possible because that is how you learn and grow. 
• Integrity- You do not share the confidential and sensitive information you have access to with others (unless given permission), and you never use that information for your own personal gain. When we make mistakes, we are immediately honest, especially since the mistakes we have the potential to make can have a massive negative impact on the team members we serve.   
• Ownership- If we aren’t making mistakes, then we aren’t moving fast enough. Yes, speed means things break and that’s okay, as long as you have a strong sense of ownership and not only raise your hand when you break something (or notice something is broken), but own the outcome of fixing it. 
• Judgment- Knowing when you should make the call, and when you should ask for help can be hard, so having good judgment is very critical in the work we do. The idea isn’t that you can never make a bad decision, but more that we reduce the number of bad decisions over time because we recognize the flaws in our thinking, make improvements and don’t repeat the same (or similar) mistakes again.   
• First Principles Thinking- We don’t do something because it’s what we have done before, or because someone we trust told us it was the right thing to do. We do things because we have looked at the data and it is telling us it is the right thing to do. We aren’t afraid to tear something down and rebuild from scratch because our ability to quickly innovate allows us to deliver value to our team members faster.

Salary and Schedule

• Salary is between $80,000 - $125,000 and based on experience and location
• Must be able to work 9 am - 5 pm PST