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Education Partnership Associate

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is seeking a dynamic Education Partnership Associate to join our Language Portfolio team! In this key leadership role, you will support the delivery of LanguageCert’s Global Recognition Strategy and help build new relationships in key global markets. This key role will contribute to the recognition and acceptance of the LanguageCert range of English language proficiency exams for international student admissions, progression or exit testing.

As an Education Partnership Associate , your tasks will include the following:

  • To identify decision makers in education institutions responsible for approving new language tests.
  • To promote the LanguageCert range of products and gain recognition from education institutions for LanguageCert exams
  • To manage and develop customer relationships with institutions and have these partners list (on websites/materials) promote or advocate our exams
  • To identify any pain points or challenges for our institutional partners and provide market guidance to the relevant internal teams to ensure exceptional customer service.
  • To collaborate with other team members in developing country strategies and engagement activities/campaigns to further promote and gain recognition for our range of language exams.
  • To maintain an updated and accurate record in the PeopleCert CRM of all prospective and current leads, opportunities and contacts.
  • To undertake any other duties commensurate with the status or the role, as deemed necessary by the Head or Deputy Director of Educational Partnerships

What we look for:

  • Bachelor’s degree
  • 3+ years of experience working in account/client management, ideally within the international education sector and/or within a global business.
  • Experience in effective negotiation and engagement with key decision makers
  • Experience of delivering targets to agreed timeframes, ability to work to tight deadlines to achieve goals
  • Proven track record of meeting or exceeding sales targets
  • Excellent attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Well organized, self-driven, flexible and able to work in a high-volume, fast-paced environment.
  • Experience of working with CRM systems and proficiency in using data for decision-making.

What we offer:

  • Competitive remuneration package
  • Work in an international, dynamic and fun atmosphere 💯
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
  • Huge learning experience in using best practices and global environment 📈
  • Constant personal and professional development 🥇

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!


About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.


Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

  • A basic or enhanced Disclosure Barring Service (DBS) check
  • Right to Work in the UK check (including nationality, identity and place of residence)
  • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
  • Financial background check
  • Employment reference check.
  • If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

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What You Should Know About Education Partnership Associate, PeopleCert

Are you passionate about education and looking to make a real impact? Join PeopleCert as an Education Partnership Associate! This distinguished role within our Language Portfolio team offers a unique opportunity to collaborate with a global leader in the assessment and certification of professional skills, recognized in over 200 countries. In this position, you’ll support the implementation of LanguageCert’s Global Recognition Strategy, cultivating vital partnerships in education institutions worldwide. Imagine being at the forefront of promoting our robust range of English language proficiency exams, essential for international student admissions and assessments. Your responsibilities will range from identifying key decision makers to fostering relationships that enhance the visibility and acceptance of LanguageCert products. It's not just about sales; you'll analyze the needs of our partners and deliver insights to ensure an exceptional service experience. Plus, you'll work closely with your colleagues to craft strategic campaigns that drive engagement across various global markets. With your background in account management and your passion for education, you’ll find enormous satisfaction in helping others achieve their goals. We’re looking for a team player with strong communication skills, a knack for organization, and the capability to thrive in a fast-paced environment. If this excites you, we invite you to be part of our vibrant, innovative team at PeopleCert!

Frequently Asked Questions (FAQs) for Education Partnership Associate Role at PeopleCert
What responsibilities does the Education Partnership Associate have at PeopleCert?

The Education Partnership Associate at PeopleCert plays a vital role in connecting with education institutions worldwide. Key responsibilities include identifying decision-makers for language test approvals, promoting the LanguageCert exams, managing relationships with institutional partners, and addressing any challenges they face. This role also involves maintaining accurate records in the CRM system and collaborating with team members to devise effective country strategies and engagement campaigns.

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What qualifications are required for the Education Partnership Associate position at PeopleCert?

To qualify for the Education Partnership Associate position at PeopleCert, candidates should possess a Bachelor’s degree and have over three years of experience in account or client management, particularly within the international education sector or global business settings. Strong negotiation skills, a proven sales record, attention to detail, and excellent communication abilities are essential for success in this role.

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How does PeopleCert ensure exceptional customer service for educational institutions?

PeopleCert is committed to exceptional customer service through active engagement and understanding of institutional partners' needs. The Education Partnership Associate will work to identify pain points and provide market insights to internal teams. This proactive approach ensures that educational institutions feel supported and valued, fostering strong, long-lasting partnerships.

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What does the work culture look like at PeopleCert for an Education Partnership Associate?

At PeopleCert, the work culture is dynamic and inclusive, embracing diversity and innovation. As an Education Partnership Associate, you will enjoy a collaborative atmosphere with like-minded professionals who share a passion for education and technology. Regular personal and professional development opportunities ensure that you will continue to grow in your career while working in an engaging and fun environment.

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What benefits can an Education Partnership Associate expect from working at PeopleCert?

As an Education Partnership Associate at PeopleCert, you can expect a competitive remuneration package along with two free vouchers per year for any certification from the company's portfolio. Employees also benefit from ongoing training, a supportive workplace culture, and opportunities for personal and professional development that enhance your skills and career trajectory.

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Common Interview Questions for Education Partnership Associate
What experience do you have that makes you a good fit for the Education Partnership Associate role?

Highlight your relevant experience in account management or client relations, emphasizing any background in the education sector. Discuss specific achievements in relationship building or sales targets you've successfully met, using metrics when possible to illustrate your impact.

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How would you approach building a relationship with a new educational institution?

Discuss a step-wise strategy that includes researching the institution's needs, identifying key decision-makers, and initiating contact through personalized outreach. Highlight the importance of understanding their specific challenges and agendas to tailor your communication effectively.

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Can you give an example of how you've handled difficult negotiations in the past?

Share a specific example of a challenging negotiation where you had to find common ground. Focus on your problem-solving skills, ability to listen, and how you ultimately reached a solution that satisfied both parties, demonstrating your negotiation effectiveness.

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What strategies would you use to promote LanguageCert exams effectively?

Outline strategies that include leveraging digital marketing techniques, academic conferences, and workshops to showcase the advantages of your assessments. Emphasize adapting your approach based on the specific market needs and collaborating with local partners to increase outreach.

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How do you prioritize tasks in a fast-paced environment?

Explain your method for evaluating urgency and importance, perhaps using a task management system. Emphasize your ability to focus on high-impact activities while maintaining flexibility to adjust priorities based on new information or deadlines.

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Describe how you would gather feedback from institutional partners.

Discuss your approach to setting up regular check-ins or surveys to solicit feedback and gauge satisfaction. Highlight the importance of active listening and how you would use this information to enhance the partnership and improve service delivery.

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What tools do you have experience with that can assist in your role as an Education Partnership Associate?

Mention any CRM systems you’ve worked with, highlighting your proficiency in using data analytics for decision-making. Discuss any project management or communication tools that help you stay organized and facilitate collaboration.

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How do you stay updated with industry trends in education and assessment?

Discuss your methods for keeping abreast of industry changes, such as attending webinars, following influential industry publications, and networking with peers. Show that you understand the importance of continuous learning in this field.

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What does excellent customer service mean to you in a partnership context?

Emphasize the importance of proactive communication, building trust, and anticipating the needs of your partners. Discuss how being responsive and providing solutions enhances the partnership experience and fosters long-term relationships.

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Why do you want to work for PeopleCert as an Education Partnership Associate?

Reflect your understanding of PeopleCert's mission and values, and express how they resonate with your own. Share your enthusiasm for contributing to a company that prioritizes education and certifications, and how you see yourself making a positive impact within the organization.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Mission Driven
Social Impact Driven
Diversity of Opinions
Growth & Learning

We at PeopleCert are aiming to be among the world leaders in the certification of professional skills, contributing to equal access to the knowledge society for a better future for all.

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Full-time, remote
DATE POSTED
March 28, 2025

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