SITEC - PC Technician - Arlington - job 2 of 2
Responsibilities
Peraton requires an PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3.
The position is located at SOCOM in the National Capitol Region, District of Columbia.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.
Duties and responsibilities include but are not limited to:
- Troubleshooting and proactively resolving technical issues
- Responding to requests for technical support
- Providing recommendations for technical support
- Providing technical problem solving for customer support of database
- Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
- Installing and configuring application and operating system software and upgrades
- Troubleshooting and repairing hardware and network connectivity issues
- Removing old equipment and performing data migration to new machines
- Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
- Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
- Analyzing and making recommendations for hardware and software standardization
- Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission
Qualifications
Required Qualifications:
- Min 12 years with HS Diploma, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, or 3 years with PHD
- DoD TS/SCI clearance
- At least 3 years of previous experience working as a PC Tech or Help Desk
- DoDD 8570.01-M IAT II certification is required
#SITEC2025
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you ready to take your technical skills to the next level? Join Peraton as a PC Technician in Arlington, where you'll be pivotal to supporting the Special Operations Command Information Technology Enterprise Contract (SITEC) – 3. At Peraton, we pride ourselves on being an innovative and trusted partner in national security, and your role will be at the heart of that mission. Working alongside skilled professionals, you will troubleshoot and resolve technical issues for various users, providing essential support to the USSOCOM and its deployed forces. As a PC Technician, you’ll install, configure, and maintain desktop PCs, mobile devices, and peripherals while ensuring that all systems run efficiently. Your tech-savvy nature will shine through when responding to requests for assistance, managing software licenses, and keeping meticulous inventories of hardware. Your problem-solving skills are key, as you'll also conduct training and assist with mobile device provisioning, all while collaborating with vendors for timely equipment delivery. We’re looking for a proactive team player who isn't just skilled but also genuinely enjoys helping others. This position requires a DoD TS/SCI clearance, as well as a minimum of three years of experience in technical support. You'll be working in a dynamic environment, sometimes on a non-standard schedule, as you contribute to the mission of keeping our nation safe. If you are passionate about technology and eager to make an impact, we'd love to hear from you!
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Our mission is to protect and promote freedom around the world by Securing our future, Connecting our world, Safeguarding our enterprise, Protecting our borders, Enabling commerce, Enhancing human knowledge, and Protecting our citizens.
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