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Brand Designer

Phantom is a design-led company focused on making crypto safe, friendly, and easy to to use. Our crypto wallet is used by millions of people to access apps and financial services built on the Solana, Ethereum, and Polygon blockchain. As a Brand Designer at Phantom you will have the opportunity to make crypto more accessible and inclusive for millions of people around the world by lowering the barrier to entry through human-centered design

This role is a full time role however, we’re only open to candidates based in US and EU time zones. Currently Phantom cannot support employees from the following countries and continents: Russia, Pakistan, Ukraine, Asia, Oceania, and Africa.

Responsibilities

  • Lead the brand design of products and features from conception to launch in partnership with product managers, engineers, product designers, marketing, support, and executive leadership.

  • Take complex, conceptual ideas and turn them into something useful and easy to use for our 2M+ users across desktop and mobile

  • Contribute to strategic decisions around the future direction of Phantom, crypto wallets, and web3

  • Proactively raise our bar for quality, by making crypto UX more approachable for everyday people

  • Design brand elements that are simple, elegant and communicate effectively

Qualifications

  • 6+ years of experience as a brand design generalist

  • Experience presenting work to a broader creative team and other leaders, clearly and succinctly articulating the goals and concepts

  • Motion and visual design skills with proficiency in desktop and mobile UI, color, layout, typography, and iconography

  • Experience leading brand direction and strategic thinking while developing brand goals, identifying opportunities, and making decisions based on the impact to users and the company

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 7M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

  • First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

  • Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

  • We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

  • Competitive salary and equity

  • Comprehensive insurance (medical/dental/vision) — 100% covered

  • Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need

  • Flexible hours and a long-standing, supportive remote environment

  • Unlimited vacation: Take time when you need it (and we really mean it!)

  • 401(k) retirement plan

  • Wellness benefit

  • Daily lunch benefit

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

The target salary range for this role will range between $165K - $200K with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.

 

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Average salary estimate

$182500 / YEARLY (est.)
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$165000K
$200000K

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What You Should Know About Brand Designer, Phantom

At Phantom, we are on a mission to make crypto safe, friendly, and accessible, and as a Brand Designer, you'll be at the forefront of this exciting journey. Imagine being part of a team that has already onboarded over 7 million users across various blockchain platforms like Solana, Ethereum, and Polygon! In this role, you’ll collaborate closely with product managers, engineers, and creatives to lead the design of our brand and product features, taking complex ideas and turning them into elegant solutions for our diverse user base. Your work will help lower the barrier to crypto for millions around the world by fostering a human-centered design approach. With your 6+ years of experience in brand design, you'll contribute to strategic decisions about the future of self-custodial wallets while mentoring team members and enhancing our visual identity. At Phantom, we value innovation and quality; your motion and visual design skills will help create an approachable user experience. If this sounds exciting to you, we'd love to have you join our vibrant team where your creativity can truly make an impact in shaping the future of crypto. Plus, enjoy the benefits of a competitive salary, flexible hours, and unlimited vacation in a supportive remote environment. Get ready to take your career to new heights as our Brand Designer!

Frequently Asked Questions (FAQs) for Brand Designer Role at Phantom
What are the responsibilities of a Brand Designer at Phantom?

As a Brand Designer at Phantom, your responsibilities include leading the design of brand elements and product features from conception to launch. You will partner with product managers, engineers, and other stakeholders to transform complex ideas into user-friendly designs for our 2M+ users. You'll also contribute to strategic decision-making regarding the future of Phantom's offerings in the crypto wallet space.

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What qualifications are needed to be a Brand Designer at Phantom?

To qualify for the Brand Designer position at Phantom, candidates should have at least 6 years of experience as a brand design generalist, along with strong motion and visual design skills. Proficiency in desktop and mobile UI, typography, and brand strategy is essential. Experience in presenting designs clearly to creative teams and leadership is also key.

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How does Phantom support the professional growth of its Brand Designers?

Phantom is committed to fostering a supportive remote environment, allowing Brand Designers to thrive collaboratively. You'll have opportunities to lead strategic projects, mentor other designers, and contribute to discussions on design direction and brand goals, allowing for continuous personal and professional development.

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What impact can a Brand Designer have at Phantom?

A Brand Designer at Phantom has the unique opportunity to shape the first impression of millions of users engaging with crypto. By creating intuitive and elegant designs, you’ll not only improve user onboarding experiences but also enhance retention as users explore the multifaceted world of crypto through our wallet.

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What benefits does Phantom offer its Brand Designers?

Phantom offers its Brand Designers a competitive salary and equity, comprehensive insurance coverage, a stipend for remote work setup, flexible working hours, unlimited vacation, a 401(k) plan, a wellness benefit, and a daily lunch benefit, all aimed at fostering a healthy work-life balance for its employees.

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Common Interview Questions for Brand Designer
How do you approach brand design for a diverse user base?

To effectively approach brand design for a diverse user base, it’s important to conduct research that captures the varying needs and preferences across demographics. Incorporating user feedback into design iterations and ensuring accessibility in visual elements are key aspects to create an inclusive design.

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Can you describe a time when you transformed a complex concept into a user-friendly design?

Talk about a specific project where you simplified a complex product. Highlight how you broke down the problem, employed user-friendly design principles, and worked collaboratively with stakeholders to reach a solution. Focus on the measurable outcomes.

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What design tools do you prefer to use, and why?

Mention the tools you are proficient in, such as Adobe Creative Suite, Sketch, or Figma. Explain your preference based on project needs, collaborative features, or ease of use in creating responsive designs tailored for both desktop and mobile experiences.

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How do you prioritize design tasks in a fast-paced environment?

To prioritize design tasks, I typically assess deadlines, team dependencies, and the impact of each task on the user experience. I communicate regularly with stakeholders to stay aligned on priorities and utilize project management tools to keep track of progress and timelines effectively.

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What strategies do you employ to present your design work to a broader audience?

When presenting my design work, I focus on storytelling, clearly articulating the goals and the rationale behind my design choices. Using visuals, such as mockups or user journeys, helps communicate my concepts effectively, ensuring that both creative teams and stakeholders understand the design’s impact.

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Can you provide an example of how you've contributed to a brand strategy in your previous roles?

Discuss a specific project where you played an active role in shaping brand strategy. Outline your involvement in market research, competitor analysis, or user testing, and emphasize how your contributions led to strategic decisions that positively impacted the brand's growth.

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In your opinion, what is the most critical aspect of creating a successful crypto wallet experience?

Highlight the importance of user experience by discussing features like intuitive navigation, clear onboarding processes, and education resources. A seamless experience not only enhances user satisfaction but can significantly impact user retention and brand loyalty.

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How do you ensure that your designs align with user needs and business goals?

I regularly gather user insights and feedback through usability testing and surveys, ensuring that my designs cater to users' needs while aligning with the business's objectives. Maintaining open communication with product management helps me understand how the design translates into business outcomes.

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What trends do you think are shaping the future of brand design in the crypto space?

Discuss current trends such as increased emphasis on personalization, user education, and creating visually appealing yet functional designs that cater to both seasoned users and newcomers. Consider how design can help demystify crypto and promote broader adoption.

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Why do you want to work as a Brand Designer at Phantom?

Express your enthusiasm for working at Phantom by discussing its innovative approach in the crypto wallet space and your desire to create impactful user experiences. Share how your values align with Phantom’s mission to make crypto accessible to everyone.

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Full-time, remote
DATE POSTED
December 19, 2024

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