Director of Business Operations: Healthcare Provider Strategy & Analytics

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human well-being. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a Director of Business Operations - HCP Strategy & Analytics to support our efforts to drive HCP adoption and engagement, ensuring both PHIL and our clients achieve optimal financial and operational outcomes while providing an excellent experience to the HCPs we serve.

Responsibilities:

• Working with the GM, HCP to define multi-year strategy and detailed initiatives to improve HCP adoption, engagement, and retention with PHIL, ensuring a strong ROI profile for proposed initiatives.

• Communicating HCP strategy & progress to executive leadership and broader internal and client teams.

• Owning the ongoing analysis and measurement of HCP-related outreach and support initiatives to inform when we need to double down or rethink our strategy.

• Proactively identifying trends and risks within HCP cohorts and surfacing them to key stakeholders across the organization.

• Thinking multiple steps ahead, ensuring relevant stakeholders are informed of HCP initiatives and potential downstream impacts to ensure organizational alignment and flawless execution.

Qualifications:

• Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).

• Minimum 8 years of professional experience in strategy, operations, finance, or related fields, including 1-2 years in management consulting.

• Highly analytical mindset and deep comfort with data analytics.

• Strategic thinker capable of operating at both high-level business strategy and execution-focused problem-solving.

• Exceptional communication skills, with the ability to synthesize complex data into actionable insights for executive leadership.

• Strong cross-functional collaboration skills, with experience working across Finance, Client Success, Marketing, and Operations teams.

• A proactive, problem-solving attitude, with a scrappy, "figure it out and get it done" mentality.

Nice-to-haves (but not required):

• Background in Healthcare or Pharmaceuticals.

• Experience in a B2B enterprise startup environment.

• Familiarity with Google Suites, particularly Looker.

Benefits

• Ground-floor opportunity with one of the fastest-growing startups in health-tech.

• Fully remote working environment.

• Competitive compensation (commensurate with experience).

• Full benefits package (medical, dental, vision).

• 401(k) contribution opportunity.

PHIL Inc. is an equal-opportunity employer.