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CNC Service Engineer - VA

Are you a Mechanical Mastermind?

Do you crave the challenge of unraveling complex machinery? Do you thrill at the sound of a machine humming to life after a grueling repair? If so, Phillips Commercial is seeking a high-performing  Field Service Engineer to join our team in Maryland.

We're looking for mechanical and electrical geniuses with a deep understanding of CNC technology. As a Field Service Engineer, you'll be the go-to expert for troubleshooting, repairing, and installing CNC machines across the state. You'll be based out of your home and travel in a company-provided van, working closely with our clients to ensure their equipment runs at peak performance.

Are you driven to succeed? We need people who thrive on challenges and never settle for anything less than excellence. At Phillips, we're committed to transforming human society through innovative manufacturing technology. Individuals who share our passion for excellence and our vision of creating a world-class community of dedicated professionals will relish joining the Phillips team.

As a Virtuoso Field Service Engineer, you'll:

  • Deliver legendary service by becoming the industry's most knowledgeable expert.
  • Continuously learn and grow to stay ahead of the curve.
  • Partner with clients to ensure their success.

If you're ready to join a dynamic team and make a real impact, we want to hear from you. The expected pay range for a qualified person in this role is between $50,000.00 and $80,000.00 annually, plus earned overtime. If you have a different suggestion, please mention it in your application.

Phillips Corporation is a global supplier of manufacturing technology products and services primarily focused on machine tools (metalworking). We have been in business over 60 years and have grown from 2 people to over 800 globally - come grow with us!

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-verify participant.

Experience with CNC machines or a strong mechanical aptitude.

A mechatronics, machining or engineering certificate or degree is a plus but NOT required, ESPECIALLY if you have industry experience.

Provide world class customer service through solution driven service and building lasting relationships with our customers.

Seeking out and effectively eliminating roadblocks for our customers, in turn ensuring lasting long term partnerships and ensuring future work for Phillips.

Ability to travel up to 80% of the month between Monday and Friday.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CNC Service Engineer - VA, Phillips Corporation

Are you a Mechanical Mastermind? Ready to take on the challenge of unraveling complex machinery? If so, Phillips Commercial is on the lookout for a spirited CNC Service Engineer to join our dynamic team in Maryland. This role is a fantastic opportunity for mechanical and electrical geniuses with a strong grasp of CNC technology. As a Field Service Engineer, your mission will be to troubleshoot, repair, and install cutting-edge CNC machines throughout the state, all while being based from the comfort of your home. You'll travel in a company-provided van, engaging closely with our clients to ensure their machinery performs at its best. At Phillips, we believe in the power of innovation in transforming human society through manufacturing technology, and we want team members who embrace challenges and strive for excellence every day. In this position, you’ll not only provide legendary service but also continuously learn to stay ahead of the curve in this fast-evolving field. With a commitment to customer success, you will become a trusted partner to our clients, forging long-term relationships built on solution-driven service. If you have experience with CNC machines or a strong mechanical aptitude, even without formal qualifications, we encourage you to apply. We're excited to have you join us in making a significant impact in the industry. Plus, enjoy competitive pay, benefits, and a chance to grow with Phillips Corporation, a global leader in manufacturing technology for over 60 years!

Frequently Asked Questions (FAQs) for CNC Service Engineer - VA Role at Phillips Corporation
What are the main responsibilities of a CNC Service Engineer at Phillips Commercial?

As a CNC Service Engineer at Phillips Commercial, your main responsibilities will include troubleshooting, repairing, and installing CNC machines, ensuring they operate at peak performance. You'll travel extensively across Maryland to meet clients' needs, providing exceptional customer service and building long-lasting relationships.

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What qualifications are needed for the CNC Service Engineer position at Phillips?

While a mechatronics, machining, or engineering certificate or degree is preferred, it is not required for the CNC Service Engineer position at Phillips. Strong mechanical aptitude and relevant industry experience are highly valued, enabling you to excel in troubleshooting and servicing CNC machines.

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How much does a CNC Service Engineer at Phillips Corporation earn?

The expected salary range for a qualified CNC Service Engineer at Phillips Corporation is between $50,000 and $80,000 annually, with the opportunity to earn overtime based on your performance. This competitive compensation set-up reflects our commitment to valuing our skilled professionals.

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What type of training and development does Phillips offer for CNC Service Engineers?

Phillips Corporation is dedicated to the growth of its team members. As a CNC Service Engineer, you will benefit from continuous learning opportunities and training programs designed to keep you updated on the latest CNC technologies and practices, enhancing your expertise and career trajectory.

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What can I expect in terms of travel as a CNC Service Engineer at Phillips?

As a CNC Service Engineer at Phillips, you can expect to travel up to 80% of the month, primarily between Monday and Friday. This travel will allow you to meet clients on-site and ensure their CNC machines are operating efficiently, giving you a chance to build strong relationships while enjoying a dynamic work environment.

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Common Interview Questions for CNC Service Engineer - VA
Can you elaborate on your experience with CNC machines?

When answering this question, highlight any relevant hands-on experience with CNC machines, detailing specific types you've worked on. Discuss the troubleshooting techniques you've utilized and how you improved processes in past roles.

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How do you approach troubleshooting a malfunctioning CNC machine?

Your response should outline a systematic approach: begin with assessing the machine's error codes, perform visual inspections, and consult technical manuals. Share examples of how this method has led to successful fixes in previous instances.

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What strategies do you use to build relationships with clients?

Discuss the importance of communication and reliability in building client relationships. Provide examples of how proactive engagement and follow-ups have helped you foster long-term partnerships in past roles.

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Give an example of a challenging repair situation you faced and how you resolved it.

Choose a real challenge that showcases your problem-solving skills. Explain the situation, the steps you took to resolve the issue, and the successful outcome, emphasizing your technical knowledge and customer service approach.

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How do you keep up with new CNC technologies and practices?

Mention your commitment to continuous learning through online courses, industry conferences, and technical publications. Illustrate how this helps you stay current and apply new knowledge effectively in your role.

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What do you think is the key to providing excellent customer service?

Emphasize understanding client needs and expectations. Discuss how timely communication, proactive problem-solving, and a positive attitude can contribute to exceptional customer experiences.

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How comfortable are you with the physical demands of the CNC Service Engineer role?

Be honest about your physical capabilities and experience. Discuss how you maintain a good level of fitness and safety practices that prepare you for the demands of the job, such as lifting heavy parts and working in varying environments.

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Describe a time when you had to learn a new technology quickly.

Provide a specific example that illustrates your adaptability and willingness to learn. Discuss the steps you took to quickly understand the technology, how you applied it, and the results it yielded, demonstrating your proactive mindset.

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What tools do you rely on for efficient CNC maintenance?

Talk about specific tools or software you frequently use for diagnostics and repairs, explaining how they enhance your efficiency and accuracy in maintenance tasks.

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Why do you want to work for Phillips Corporation as a CNC Service Engineer?

Highlight Phillips Corporation's commitment to innovation and excellence. Explain how their mission aligns with your values and career goals and express your excitement about contributing to their legacy of success in the manufacturing industry.

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Phillips is a family-owned global manufacturing services company that specializes in engineered product solutions, and additive manufacturing technology. Phillips is located in Maryland.

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Full-time, hybrid
DATE POSTED
January 11, 2025

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