Account Manager, Phillips Hybrid

As an Account Manager at Phillips Hybrid, your primary responsibilities will include driving market adoption of our Hybrid Manufacturing and Directed Energy Deposition technologies, establishing strong relationships with OEMs, Contract Manufacturers, and Academic Institutions, and crafting a strategic business plan to achieve significant revenue increases. You’ll also conduct needs assessments, present tailored solutions, and manage accounts while collaborating closely with our technical team to deepen your product knowledge.

To qualify for the Account Manager role at Phillips Hybrid, candidates should have 3-5 years of experience in sales or account management—preferably within the manufacturing or CNC sectors. A strong technical background in CNC machining processes, excellent communication skills, and the ability to work both independently and collaboratively in a hybrid setting are also essential. Willingness to travel 10-25% of the time to meet client needs is a must.

Phillips Hybrid is committed to supporting its Account Managers in achieving sales goals through continuous learning and access to advanced resources. You'll receive training to deepen your technical understanding of our products, as well as regular mentorship and collaboration with experienced colleagues. The supportive environment fosters personal and professional growth, which is key to maximizing your potential and success.

As an Account Manager at Phillips Hybrid, you will be expected to contribute to a 30% increase in annual revenue for your assigned territory. This includes identifying key accounts and creatively prospecting new opportunities. With a focus on exceeding aggressive sales targets, your success will be tied to your strategic business planning and execution.

The work environment for an Account Manager at Phillips Hybrid is dynamic and collaborative, combining independent work in a hybrid setting with teamwork. The company values innovation, encourages open communication, and supports a culture of continuous improvement, driving you to exceed sales targets while nurturing long-lasting customer relationships.

When answering this question, highlight your specific sales experience in the manufacturing or CNC sectors. Discuss notable achievements, such as meeting or exceeding sales targets, and any relevant technical knowledge that helps you understand your customers’ needs better.

In response, outline your approach to prioritization, such as segmenting accounts based on potential revenue and relationship strength. Emphasize your criteria for engagement and the strategies you employ to manage time effectively across different accounts.

Discuss your process for conducting thorough needs assessments, including the types of questions you ask and how you build relationships to facilitate open conversations. Mention any tools or methods you use to gather feedback from clients.

Share a specific example, detailing the strategy you developed, the challenges you faced, and how your approach led to significant results such as increased sales or improved customer relationships, demonstrating quantitative outcomes.

Describe your strategy for cold calling, emphasizing your preparation work such as researching the prospect, crafting a compelling value proposition, and practicing active listening during the call to adapt your pitch based on their responses.

Explain how you value teamwork, providing examples of how you've collaborated with marketing or technical teams to enhance sales efforts. Emphasize that collaboration often enhances understanding and fosters stronger customer relationships.

Talk about methodologies you use to keep yourself updated on industry trends, like attending trade shows, engaging in professional networks, and analyzing market reports. Mention the importance of leveraging this intelligence in your sales strategy.

Discuss your use of CRM systems for effective pipeline management, explaining how you keep your sales activities organized, monitor progress, and ensure timely follow-ups to foster relationships and completion of sales goals.

Emphasize your approach to objection handling, reinforcing the importance of listening, empathizing with their concerns, and then using your product knowledge to provide reassuring and informative counter-responses that add value.

Clearly articulate your passion for working in innovative technology within the manufacturing sector. Mention Phillips Hybrid’s reputation, your interest in their products, and how the role aligns with your skills and career ambitions.