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Field Services Engineer

Field Service Engineer


Fluence Office: Melbourne, Australia


About Fluence

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids. For more information, please visit fluenceenergy.com.

 

Our Culture and values

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.


We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.


We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.


We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.


We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.



ABOUT THE POSITION:

Fluence Energy is seeking a highly skilled and motivated Field Services Engineer with expertise in renewable energy systems, maintenance practices, HV switching, permitting systems, and commissioning. As a Field Services Engineer, this role plays a crucial part in ensuring the optimal performance, reliability, and safety of our Battery Energy Storage Systems (BESS). Responsibilities include overseeing field operations, performing maintenance activities, managing HV switching procedures, coordinating permit processes, and providing technical support during commissioning activities. This position requires a strong background in renewable energy, electrical engineering, and field operations.


RESPONSIBILITIES


Field Operations
  • Conduct regular site visits to monitor and evaluate the performance of BESS installations.
  • Troubleshoot and resolve technical issues that may arise during field operations.
  • Coordinate with project managers and technicians to ensure smooth project execution.
  • Collaborate with cross-functional teams to implement best practices and improve operational efficiency.


Maintenance
  • Develop and implement maintenance strategies to ensure the reliability and longevity of BESS equipment.
  • Perform routine inspections, manage preventive maintenance, and conduct repairs on BESS components.
  • Create maintenance schedules and update documentation related to maintenance activities.
  • Manage and work with contractors to undertake maintenance activities.
  • Proactively identify and address potential maintenance issues to minimize downtime.


HV Switching and Permitting Systems
  • Oversee high-voltage switching procedures and ensure compliance with safety regulations.
  • Collaborate with local authorities and stakeholders to secure permits and approvals for BESS installations.
  • Maintain accurate records of HV switching activities and permit documentation.
  • Stay updated on relevant regulations and standards related to HV switching.


Commissioning Support
  • Provide technical expertise during commissioning activities for new BESS installations.
  • Collaborate with the commissioning team to test, validate, and optimize system performance.
  • Identify and resolve commissioning-related issues, ensuring smooth project handover.


Customer Interface
  • Engage with customers to explain technical issues and address customer requests.
  • Present monthly and quarterly reports to customers as per contract requirements.
  • Support customer interactions related to contract terms and obligations.
  • Work with internal teams in preparation for regular customer reporting.


Reporting and Documentation
  • Support the reporting of BESS system performance and maintenance activities.
  • Develop and write technical documentation for maintenance plans and supporting documents.
  • Ensure all documentation is accurate, up-to-date, and accessible to relevant stakeholders.
  • Collaborate with internal teams to improve documentation processes and standards.


Qualifications & Experience
  • Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field.
  • Experience in the renewable energy industry, preferably in field services or operations.
  • Knowledge of battery energy storage systems (BESS) and their components.
  • Familiarity with maintenance practices and techniques for renewable energy systems.
  • Experience in HV switching procedures and compliance with safety regulations.
  • Experience coordinating permitting processes with local authorities.
  • Knowledge of commissioning processes and ability to provide technical support during commissioning activities.
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills to collaborate with cross-functional teams.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Attention to detail and a commitment to maintaining high-quality standards.
  • Valid driver's license and willingness to travel to project sites as required.


Fluence is committed to fostering an inclusive and diverse workplace where everyone has equal opportunities.


At Fluence, we value diverse perspectives and experiences that bring fresh ideas and creativity to our team. Research shows that women and individuals from underrepresented backgrounds may hesitate to apply for a role if they don’t meet 100% of the requirements. If this role excites you, we strongly encourage you to apply—you could be just the right addition to our team!

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply, as we are committed to building a diverse and inclusive workplace that celebrates and respects First Nations cultures, knowledge, and perspectives.

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What You Should Know About Field Services Engineer, Fluence

Fluence Energy, a global leader in energy storage solutions, is on the lookout for a talented Field Services Engineer to join our Melbourne office. In this dynamic role, you will be instrumental in ensuring the optimal performance and reliability of our Battery Energy Storage Systems (BESS). You're not just fixing issues; you're connecting with a cross-functional team and interacting with customers to demonstrate the tangible impact of renewable energy systems on our world. Your day-to-day will involve regular site visits to monitor BESS installations, troubleshoot any technical problems that arise, and develop maintenance strategies to keep everything running smoothly. You'll have the authority to oversee high-voltage switching procedures and coordinate with local authorities to secure necessary permits. Experience with commissioning processes will also play a key role as you provide technical support for new installations. If you are passionate about renewable energy, have an engineering background, and are eager to ride the wave of innovation in energy, then this could be the perfect opportunity for you! Join us at Fluence, where creativity and a passion for transforming the energy landscape go hand in hand. Your commitment to safety and quality will help us achieve our goal of powering the future sustainably, while also enjoying a fulfilling career. If you have the drive to make a difference and meet the qualifications, we’re excited to hear from you!

Frequently Asked Questions (FAQs) for Field Services Engineer Role at Fluence
What are the main responsibilities of a Field Services Engineer at Fluence Energy?

As a Field Services Engineer at Fluence Energy, your primary responsibilities include overseeing field operations of Battery Energy Storage Systems (BESS), conducting regular site visits, troubleshooting technical issues, and developing maintenance strategies. You will also manage high-voltage switching procedures, coordinate permitting processes, and provide technical support during commissioning activities, all aimed at ensuring the reliability and performance of renewable energy systems.

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What qualifications are required to become a Field Services Engineer at Fluence Energy?

To be eligible for the Field Services Engineer position at Fluence Energy, candidates should possess a Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field. Additionally, experience in the renewable energy sector, particularly in field services or operations, along with knowledge of battery energy storage systems (BESS) and HV switching procedures is vital for success in this role.

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What is the work culture like at Fluence Energy for a Field Services Engineer?

Fluence Energy fosters a supportive and inclusive work culture where creativity and diverse backgrounds are encouraged, especially for roles like the Field Services Engineer. The company values teamwork, open communication, and safety, ensuring that all employees can contribute their unique perspectives to transform energy challenges into opportunities. Your input will help cultivate an agile team focused on continuous improvement.

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How can a Field Services Engineer at Fluence Energy engage with customers?

As a Field Services Engineer at Fluence Energy, customer engagement is key. You will interact directly with clients to address technical issues and present performance reports. Your ability to communicate complex technical information in an understandable manner will be invaluable in building trust and rapport, ensuring clients are satisfied and informed about their energy storage systems.

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What types of projects will a Field Services Engineer at Fluence Energy be involved in?

Field Services Engineers at Fluence Energy will be involved in numerous exciting projects related to Battery Energy Storage Systems (BESS). This includes conducting maintenance activities, overseeing installations, troubleshooting systems, and collaborating on large-scale renewable energy initiatives. You'll be on the frontlines of implementing innovative solutions that drive the clean energy transition.

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Common Interview Questions for Field Services Engineer
What experience do you have with Battery Energy Storage Systems?

When answering this question, reflect on specific projects or roles where you worked on Battery Energy Storage Systems. Highlight your technical knowledge, your problem-solving abilities, and any direct involvement you had with the commissioning or maintenance of such systems. Tailor your response to emphasize how this experience aligns with the responsibilities at Fluence Energy.

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How do you approach troubleshooting technical issues in the field?

In addressing this question, outline your systematic approach to troubleshooting, such as identifying the problem, gathering information, using diagnostic tools, and collaborating with team members. Provide an example of a time you resolved a technical issue, making sure to connect it to similar challenges a Field Services Engineer at Fluence might encounter.

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Describe your experience with high-voltage switching procedures.

For this question, focus on any hands-on experience you have had with high-voltage systems. Detail your understanding of safety regulations and protocols you followed. Use relevant experiences to illustrate your familiarity and adherence to best practices, emphasizing how this competency is important for the Field Services Engineer role at Fluence Energy.

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What strategies do you use to plan maintenance schedules?

Discuss your experience with developing maintenance schedules based on operational needs and equipment performance. Include specific methods or software you have used to track maintenance activities. By sharing your planning approach, you convey that you understand the importance of proactive maintenance in minimizing downtime for systems like BESS.

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How do you prioritize tasks when managing multiple projects?

Explain your method for prioritizing tasks based on urgency and impact. Use an example of a time you managed multiple projects simultaneously while maintaining quality standards. This will demonstrate your ability to adapt and stay organized, showcasing your suitability for a fast-paced environment at Fluence.

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Can you provide an example of how you've collaborated with cross-functional teams?

Share a specific instance where you collaborated with different departments or stakeholders to achieve a project goal. Discuss your role in fostering communication and teamwork and how this led to improved operational efficiency. This highlights your interpersonal skills, a crucial quality for a Field Services Engineer at Fluence Energy.

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How do you ensure compliance with safety regulations in your work?

Talk about your commitment to safety by describing your understanding of relevant regulations and your past experiences adhering to them. Share any specific safety training or certifications you possess. This is essential for a Field Services Engineer, and showcasing your proactive approach reinforces your fit for the role.

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What technical skills do you believe are essential for a Field Services Engineer?

Outline the key technical skills relevant to the Field Services Engineer role at Fluence, such as knowledge of electrical systems, proficiency in diagnostics, and experience with relevant software tools. Providing clear examples of how you have applied these skills will demonstrate both your expertise and readiness to contribute.

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What do you think is the most exciting development in the renewable energy sector?

Your answer should reflect your passion for renewable energy and familiarity with current trends or innovations. Discuss emerging technologies, such as advancements in battery storage or digital applications in energy management, and explain why these developments inspire you, making sure to connect your enthusiasm to your potential role at Fluence Energy.

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Why do you want to work for Fluence Energy as a Field Services Engineer?

When answering this question, express your admiration for Fluence Energy’s mission in transforming energy solutions. Showcase your alignment with the company's values and how your skills can support their goals. This is your chance to demonstrate your enthusiasm for being a part of their team and contribute to the clean energy transition.

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Our mission is to create a more sustainable future by transforming the way we power our world. Energy storage is critical to this transformation, yet today the market is fragmented and customers face the challenge of finding a trusted technology p...

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DATE POSTED
April 2, 2025

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