Home Health RN Case Manager - Full Time

As a Home Health RN Case Manager at Phoenix Home Care & Hospice, you will be responsible for managing a diverse caseload, which includes supervising LPN visits, conducting initial assessments, and developing personalized care plans aligned with physician orders. Your role will also involve educating patients on various health conditions such as CHF, COPD, and diabetes, while maintaining regular communication with physicians to obtain necessary orders. You will collaborate closely with a therapy team, ensuring integrated care for each patient.

To qualify for the Home Health RN Case Manager position at Phoenix Home Care & Hospice, you must possess a Missouri or Compact Registered Nursing license and a valid driver's license. Strong organizational and self-management skills, alongside a compassionate customer service mindset, are essential. We’re looking for nurses who can educate patients, manage caseloads efficiently, and foster meaningful relationships with both patients and healthcare teams.

Phoenix Home Care & Hospice offers a robust benefits package for our Home Health RN Case Managers. This includes multiple major medical plans (medical, dental, and vision), spousal insurance, 401k options, and an annual stay bonus. Additionally, you can enjoy paid time off (PTO), ongoing training, and internal awards recognition programs to celebrate your contributions and dedication.

The Home Health RN Case Manager position at Phoenix Home Care & Hospice offers a full-time role with a Monday through Friday work schedule. This ensures a balanced work-life dynamic while allowing you to focus on providing care during typical daytime hours. Your varied caseload will include routine visits, evaluations, and new patient starts, keeping your work engaging and fulfilling.

At Phoenix Home Care & Hospice, we prioritize the well-being and growth of our Home Health RN Case Managers. We provide comprehensive training either on the job or in the office to equip you with the necessary knowledge and skills. The supportive environment encourages teamwork among healthcare professionals, helping you to develop your expertise while delivering high-quality patient care.

In response to this question, you should highlight specific experiences that demonstrate your competence in home health nursing. Talk about your previous roles, any notable situations where you managed patient cases successfully, and how your skills align with the responsibilities of a Home Health RN Case Manager at Phoenix Home Care & Hospice.

When addressing this question, you can discuss your organizational strategies, whether through time management tools or specific practices like prioritizing patient needs. Make sure to provide examples of how you adapt to changes in your caseload and maintain high-quality care for each patient.

In your answer, explain the steps you take to gather comprehensive patient information and how you collaborate with other healthcare professionals. You can also emphasize the importance of patient involvement in the care planning process to ensure their needs and preferences are met.

This is a great opportunity to share your communication skills and strategies. Discuss how you ensure clear and effective communication with physicians to obtain necessary orders and how you foster positive relationships with other team members, including nurses and therapists, to coordinate optimal patient care.

Reflect on a specific challenge, such as coordinating care among multiple providers or handling difficult patient situations, and narrate your approach to resolving the issue. Highlight your problem-solving abilities and how you turned the experience into a learning opportunity.

Here, you can detail the types of conditions you educate patients about, such as chronic diseases, wound care, or medication management. Discuss your strategies for ensuring patients understand their care instructions and how you tailor your education to meet their individual needs.

In your response, outline the measures you take to maintain continuity, such as thorough documentation, regular follow-up visits, and effective communication with other healthcare providers. You could discuss any systems or practices you employ for seamless patient transitions.

When answering this question, share your passion for home health care and how it aligns with Phoenix Home Care & Hospice's mission and core values. You might also want to refer to specific aspects of the company culture or the support offered to clinicians that resonate with you.

You can provide insight into your prioritization process, whether through assessing urgency based on patient needs or scheduling visits effectively. Give specific examples of how you balance competing demands while ensuring each patient receives quality care.

Discuss the critical importance of compassion in establishing trust and rapport with patients. Share your personal philosophy and experiences that demonstrate how empathy enhances patient care and affects recovery positively.