Program and Outreach Director

As the Program and Outreach Director at The Bungalows at Riverchase, your responsibilities include developing and overseeing resident-centered activities that promote wellness across various dimensions. You'll be directly involved in recruiting and training staff, as well as ensuring that programming is tailored to meet individual resident needs. Collaboration with the care team to assess residents and adapt activities based on their engagement and well-being is also a key aspect of this role.

To qualify for the Program and Outreach Director role at The Bungalows at Riverchase, candidates are preferred to have an Associate degree in fields related to elder care, such as Business Administration, Gerontology, or Human Resources. Additionally, 1-3 years of relevant experience in senior living or skilled nursing, especially in activity and event planning, is important. Leadership skills and knowledge in Assisted Living and Dementia care will give you a competitive edge.

The Program and Outreach Director plays a vital role in resident care by ensuring that all activities align with the individual wellness plans established for each resident. You'll facilitate inclusive and engaging programs that nurture social interaction, personal growth, and emotional support while maintaining an ongoing relationship with caregivers to monitor and adjust activities based on changes in resident conditions.

Working as the Program and Outreach Director at The Bungalows at Riverchase presents a dynamic and rewarding environment. You’ll be collaborating with a passionate team focused on enhancing the quality of life for seniors. The role requires flexibility as you engage in both planning and hands-on activities, fostering a sense of community among residents, all while having fun and gaining fulfillment from positive interactions.

The Program and Outreach Director at The Bungalows at Riverchase should expect to engage in various physical activities throughout the day, such as standing, walking, and assisting residents. The role involves lifting and carrying up to 50 pounds occasionally, along with repetitive hand motions. Candidates should also be prepared for some bending, squatting, kneeling, and reaching as they facilitate activities and support residents.

When answering this question, be specific about your past roles that included activity planning for seniors. Highlight any unique programs or initiatives you spearheaded, emphasizing how they positively impacted residents’ engagement and wellness.

Focus on demonstrating your understanding of individual care plans and how you would tailor activities based on resident preferences. Discuss strategies such as surveys or one-on-one conversations to gather residents' interests and needs.

Talk about your experience building a supportive team culture. Highlight methods for recruiting staff who resonate with the company's values and your approaches to onboarding, including mentoring and ongoing training sessions.

Discuss your approach to inclusivity in programming, emphasizing creativity in activity modifications. Provide examples where you’ve adjusted activities to engage all residents irrespective of mobility levels.

Indicate the importance of resident and family feedback in shaping your programming. You might share an example where you acted on feedback to enhance resident satisfaction and involvement.

Share your conflict resolution skills and any specific examples of situations you successfully navigated. Emphasize empathy, clear communication, and the importance of remaining calm in challenging environments.

Demonstrating familiarity with the Phoenix Senior Living philosophy will show your commitment to resident wellness. Talk about how you align with their values and integrate those principles into your activities.

Be prepared to share a detailed anecdote about an event, focusing on what made it special, how you executed it, and the positive outcomes it generated for residents. Metrics, such as participation rates or resident feedback, can bolster your response.

Outline methods you would use for evaluation, such as surveys, observation, and attendance tracking. Articulate how this data would inform your future programming to ensure continuous improvement.

Convey your insights on the key elements of a successful program, such as variety, inclusivity, and alignment with resident interests. Stressing the importance of creating purposeful connections can round out your answer.