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Vice President - Customer Success / TX

Greetings Everyone

 

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

 

• Take P&L responsibility for a for a portfolio of F500 clients,
• Complete ownership of strategic planning, roadmap for growing the accounts.
• Initial account analysis following by quarterly growth targets.
• Take ownership to grow revenue at existing key accounts and mine new accounts and customers
• Take ownership on key metrics such as Project Profitability and Revenue growth
• Bottom line accountability for Governance and Customer Satisfaction in Project interactions
• Maintain the customer satisfaction score on an average of 4.0 & above (out of 5)
• Manage the portfolio and guide the delivery team to ensure successful execution for the respective account
• Initiate and delivery of projects in conjunction with dedicated DMs or shared DMs
• Interact with Pre-Sales, Solution Managers, Delivery Managers and Technical Architects to get the work done
• Fair evaluation of the team and eliminating constraints towards successful project execution

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 6, 2025

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