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Medical Front Office - Patient Service Specialist

Overview

Position: Patient Service Specialist

Location: Decatur, GA

Type of Employment: Full-time

Schedule: Weekdays - 40 hours weekly

Compensation: Starting at $15 to $17/hr (pending experience)

 

When patients enter our outpatient physical therapy center in Decatur, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED
  • 1 Year of Front Desk Experience
  • Health Care Experience

Preferred Qualifications:

  • Insurance verification experience
  • 1 Year of Scheduling Experience
  • Customer Service Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Physiotherapy Associates Glassdoor Company Review
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Physiotherapy Associates DE&I Review
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CEO of Physiotherapy Associates
Physiotherapy Associates CEO photo
Hank Balavender, PT
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Average salary estimate

$33280 / YEARLY (est.)
min
max
$31200K
$35360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Physiotherapy Associates is dedicated to enhancing the quality of life and exceeding the expectations of those we touch through clinical leaders providing evidence-based physical rehabilitation and innovative solutions within the healthcare contin...

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Full-time, onsite
DATE POSTED
April 18, 2025

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