Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Are you a master at customer service? Do you love to solve problems and make things happen? Do you enjoy administrative work and supporting your team members? This is the position for you!
What you will do:
1. Complete all administrative activities connected with customer account set-up and maintenance
2. Respond to customer inquiries including pricing of products and services, delivery requests and issue resolution
3. Build relationships with customers and promote PSS products and services to grow sales and increase the volume of customers’ purchases
4. Facilitate warranty claims with both customers and vendors
5. Communicate with the PSS sales and management teams to make leadership aware of customer concerns and issues
6. Complete PSS warehouse activities (e.g., package and ship orders, receive and inspect inventory, products) as necessary to support timely delivery of goods
7. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
8. Ensure all activities are in compliance with rules, regulations, policies, and procedures
What you will have:
We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...
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